U.S. Nails

+1 219-226-0162

10893 Randolph St, Crown Point, IN 46307 United States of America

Open Today: -

Quick Facts About U.S. Nails

U.S. Nails Place is a nail salon that receives mixed reviews from customers. In analyzing the comments, we can identify both the strengths and weaknesses of the salon.

One of the strengths mentioned by customers is the quality of the services provided. The salon is praised for its pedicures and foot massages, which are described as amazing and enjoyable. The no-chip gel manicure is also positively mentioned, with customers noting that it is long-lasting and provides full coverage on the nails. Additionally, the salon offers a variety of colors and designs for customers to choose from, particularly highlighting the cat eye gel design as stunning. These positive comments indicate that the salon has skilled technicians who can deliver high-quality services.

Another strength of U.S. Nails Place is its customer service. Several customers express satisfaction with the service they received, mentioning that the staff took their time and provided a pleasant experience. The positive feedback regarding customer service suggests that the salon values its customers and aims to create a welcoming and comfortable environment for them.

In terms of weaknesses, one common complaint is the lack of staff and scheduling issues. Customers mention that there are only two people working at the salon, leading to long waiting times and delays in appointments. Some customers mention that their scheduled appointments were not honored, and others note that the salon prioritized customers who arrived after them. These comments indicate a lack of proper scheduling and management, which can negatively impact the overall customer experience.

Another weakness mentioned by customers is the limited service options offered by the salon. Specifically, customers express disappointment that the salon does not provide powdered dipped manicures or dip nails. This limitation in service offerings can be seen as a weakness, as it may limit the options available to customers and prevent them from getting the specific services they desire.

Furthermore, a customer mentions that their nails chipped within a week of getting them done. This suggests a weakness in the durability and longevity of the salon's nail services. While one positive comment mentioned that their nails lasted for three weeks without any chips or peels, the negative comment raises concerns about consistency and the quality of the salon's work.

Another significant weakness mentioned in one comment is the accusation of racism towards ethnic groups. The customer states that the owner of the salon expressed hateful views towards people of color and other ethnic groups. This allegation of racism is a severe issue that can greatly impact the reputation and integrity of the salon. It is crucial for businesses to be inclusive and respectful towards all customers, regardless of their ethnicity or background.

In conclusion, U.S. Nails Place has both strengths and weaknesses based on the comments provided. The salon receives positive feedback for the quality of its services, such as pedicures and no-chip gel manicures, as well as for its customer service. However, there are also weaknesses identified, such as the lack of staff, scheduling issues, limited service options, concerns about the durability of nail services, and allegations of racism. These weaknesses highlight areas where the salon can make improvements to enhance the customer experience and address any underlying issues within the business.

Best TL Reviews

I do not recommend apparently there are only two people that ever work there I specifically asked for a powder dip nail and a regular pedicure the pedicure was amazing and a wonderful foot massage the manicure was not even a manicure it was a polish change did not soak my fingers did not clip cuticles nor did they clean my nails with alcohol when they were finished or apply any lotion and they don’t even have powdered dipped manicures I had to get the no chip which I do not like. 2 1/2 hours and I am just leaving and paid for a full price manicure when all it was was a polish change. Pics are ONE WEEK later.

Girls day at the salon! Great service Mya or Mia took care of myself and granddaughter she took her time and I didn't feel rushed like sometimes when you go. Little on expensive side for manicures and pedicures on your own nails. They do not have dip either so a little disappointed.

10/10 recommend. We love this place! They had a ton of colors and designs to select from. We did the cat eye gel which is really stunning! Prices weren’t bad compared to the mani/pedi cost in Cincy. I would recommend making an appointment by phone since a lot of people tried for walkins while I was there.

Pulled up to get a pedicure for my daughter and i. Signs lit up saying open yet all lights off and doors locked over an hour before closing. Great customer service. Won't be going back.

My daughter and her friend had a 4:00 appointments. The e appointment before them was running late. Then they took someone who came in after them. They do a decent job on nails, maybe they should work on their scheduling.

I got my nails done on 10/23/2021 and two of my nails have already chipped. It only lasted 8 days! The lady did a good job, but the nails are supposed to last at least 3 weeks. What a waste of money. I live in NY and cant go back to get it fixed.

Was in town visiting family and popped in for a no-chip gel manicure on a Saturday morning (06/15/19). My tech was Tyler and, while he wasn't talkative at all, he did a great job on my nails. Cleaned up my cuticles very nicely, full coverage on the nails, clean and quick. And at $30, the price was right too!

07/03/19 update: It's been almost 3 weeks and while my nails have grown out quite a bit, they are still shiny and I've had no chips or peels.

Racism of any kind does NOT belong in society. We all need to be more loving and kind to one another other. I was shook when I realized how this owner felt about ethnicity groups. I will NEVER go back to someone who blatantly hates on people of color and other ethnic groups. I am caucasian btw and it makes me sick.