Quick Facts About Elite Nails
Strengths:
1. Expertise: Many customers comment on the skills and expertise of the nail technicians at Elite Nails. They mention specific technicians like Lily, Daisy, Jessica, and Kathy who have provided excellent service and a great job on their nails. This indicates that the salon has a talented and experienced team.
2. Attention to detail: Multiple customers praise the attention to detail demonstrated by the nail technicians. They mention that the technicians take their time and ensure that the nails are done perfectly. This attention to detail suggests that the salon values quality and customer satisfaction.
3. Creativity: Daisy, one of the nail technicians, is mentioned for her creative skills. Customers appreciate that she goes beyond the ordinary and creates unique and stylish nail designs. This indicates that Elite Nails offers a range of options for customers who want something more creative and personalized.
4. Excellent customer service: Customers mention feeling welcomed and valued at Elite Nails. They state that the nail technicians converse with them and create a friendly and warm environment. This suggests that the salon prioritizes customer service and creates a pleasant experience for customers.
5. Affordable prices: A customer specifically mentions that Elite Nails is affordable. This could be a strength for the salon as it attracts customers who are looking for quality nail services at reasonable prices. Affordable prices can also contribute to building a loyal customer base.
Weaknesses:
1. Inconsistent quality: One customer had a disappointing experience where their nails were done incorrectly and the technician did not meet their requested specifications. Additionally, the customer experienced painful cuticles. This suggests that there may be inconsistencies in the quality of service provided at Elite Nails.
2. Limited availability of preferred technicians: A customer mentions that their preferred technician, Jessica, is only available on Saturdays. This could be a weakness as it may be inconvenient for customers who want to specifically see certain technicians but are unable to do so due to limited availability.
3. Lack of information about other staff: A customer mentions that they had a great first-time experience but did not get the names of the technicians who assisted them. This indicates that the salon may not have a consistent practice of introducing and providing information about all staff members, which could make it difficult for customers to specifically request certain technicians in the future.
In conclusion, Elite Nails has several strengths including expertise, attention to detail, creativity, excellent customer service, and affordability. However, there are also weaknesses such as inconsistent quality, limited availability of preferred technicians, and a lack of information about other staff members. The salon should address these weaknesses to ensure consistent quality and a more convenient and informed customer experience.
Best TL Reviews
Lily is the best, hands down. My nails never break and it's affordable.
Daisy did my nails this visit and she did such a great job. She takes her time and gets creative
Jessica is awesome!! This was my first time getting gel on an acrylic set and she answered all my questions, was very patient and kind. Found out shes only there on Saturdays so I will make sure to adjust my schedule to see her again. Gotta keep up my nails to go with my new engagement ring:)
Got my nails done for my wedding. I asked for matte lavender color, with a Stilleto shape. Was given streaky magenta with almond shape. She cut my cuticles so bad they were bleeding for days after. I had to paint over them with nail polish for the wedding. It was overall very disappointing, wish I would have had more time because it was an absolute waste of $50.
Everyone here is great. I moved to San Marcos last year and I had fo search for a new nail salon I ended up trying several different nail salons between San Marcos and Escondido to find a shop that felt welcoming and the nail technichians converse with me at times...not a cold environment. I finally stopped in here and they are extremely nice to me and know me by name now. My nails always turn out great!
First time experience was amazing! I didn’t get the names of the two people who helped us, Their attention to detail is great! Definitely will be coming back and continue to do so.
Lily was awesome! Love my nails! First time someone gets them exactly how I want them and just like the pic I showed her. Can't wait to go back. She said a 4hour drive was nothing lol Was in the area visiting family, will definitely go back.
Really good quality work! I went to Kathy she puts a lot of care into doing nails, I got dip powder and not only did she do a beautiful job but it was also such a good deal, almost not expensive enough in my opinion!
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Elite Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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