Classy Nails

+1 337-407-8080

1220 S Union St # 3, Opelousas, LA 70570 United States of America

Open Today: -

Quick Facts About Classy Nails

Classy Nails, based on the comments provided, has both strengths and weaknesses. In order to understand these strengths and weaknesses, it is important to analyze the feedback provided by customers.

Starting with the strengths, one customer mentioned that the salon had recently undergone a remodel and described the shop as "pretty and clean." This suggests that the salon makes an effort to maintain a visually appealing environment for their customers. Additionally, the receptionist was praised for being fast and proficient at checking in people, which implies good customer service and efficiency at the front desk. Another customer mentioned that the nail technician who performed their pedicure was gentle, friendly, and provided a positive experience. This feedback indicates that the salon has capable and friendly staff members.

Moving on to the weaknesses, a recurring issue seems to be the nail technician named Leesa. Multiple customers have expressed dissatisfaction with her work. Complaints include her being rough with nails, cutting customers' fingers, rushing through services, and going over the customer's skin with the drill instead of the acrylic. This raises concerns about Leesa's lack of attention to detail and disregard for the safety and satisfaction of customers. There are also mentions of Leesa flooding customers' cuticles with acrylic and providing crooked nail applications. These comments suggest a lack of skill and precision on Leesa's part.

Another complaint relates to the new owner's behavior. One customer described them as mean and always hollering at the other workers. This gives the impression of a negative work environment, which can potentially affect the overall quality of services provided. It is possible that this negative working environment could lead to employee dissatisfaction and impact their performance.

In terms of pricing, there is a complaint about being overcharged. One customer claims that they were asked to pay $120 instead of the expected $100. This indicates a lack of transparency in pricing and suggests that customers may not always be given accurate information about the cost of services.

There are also complaints about the quality of the nail products used. One customer mentioned that the gel polish came off within 24 hours, and another customer claimed that the curing light caused a bubble in the polish. Additionally, a customer mentioned that their daughter's nails also came off. These comments suggest subpar product quality and potential issues with the application technique.

Furthermore, there are complaints regarding services other than nails. One customer mentioned a negative experience with eyebrow waxing, emphasizing a lack of skill in that area. Another customer expressed disappointment and frustration with their eyelash extensions, claiming that superglue and fake lashes were used instead, resulting in loss of natural lashes. This highlights a lack of expertise and consistency in providing other beauty services.

In conclusion, Classy Nails has some strengths such as a visually appealing and clean environment, efficient customer service, and friendly staff. However, there are several weaknesses that include issues with specific nail technicians, a negative work environment created by the owner, inconsistent pricing, subpar product quality, and problems with other beauty services offered. These weaknesses suggest a need for improvement in areas such as employee training, management practices, pricing transparency, and quality control.

Best TL Reviews

I read a comment a I think I found the nail tech that did my nails. Don't let Lessa do your nails. She was way too rough with my nails and my natural nails that she cut 2 of my fingers. She did not take her time at all and she made my nails lumpy. But all in all, that's not what I'm most worried about, when she was using the drill on the acrylic, she kept going over my skin instead of the actual acrylic and now I think my cutical is going to get infected. She rushed putting on the nails that they ended up crooked, more crooked than my nails already were. She also flooded my cutical with the acrylic. I'm unhappy with my nails and never coming back.

I miss the old owners. The new owner is so mean and always hollering at the other workers. Only reason I still go here is cause my favorite nail tech stayed. Lisa is the only one that can touch my nails.

I came in today to get a pedi and dip set.

Happy I decided to give this shop another try. They just had a remodel. The shop is so pretty and clean. Love it!

They cheat you out your money my total was supposed to be 100$ she wanted 120$ 35+65 don’t add up to 120.

Less than 24 hours after my pedicure the gel completely came off of my pinkie toe. The big toe also has a bubble where the curing light fell and knocked the polish as I was sitting in the chair. So disappointed.

Eta to add my daughter's came off as well.

The salon itself smelt nice and was super clean. The receptionist was very fast and proficient at checking in people. I had the pedicure and the lady who did it was very nice and very gentle and friendly.

This is absolutely worst place to get your nails done. I don’t care if you are late for your own funeral please do not go there OR more importantly, do not let LEESA do your nails. (You know, the one that’s always pregnant). All of my nails popped off within two days. It literally takes her 5 minutes, 10 min max to do my nails every single time. Let’s not forget how she tried to charge me more for a refill than she did for a full set. Once you call her out on it then she changes the price. I won’t even discuss her waxing my eyebrows. Another disaster!! The greed for money takes over her ability to do good work. She so focused on making as much as she can, she’s doing trashy work.

DO NOT DO YOUR EYELASHES HERE. ITS SUPERGLUE AND FAKE LASHES NOT EXTENTIONS. THE NAILS WERE DONE HORRIBLE TOO. 80 DOLLARS WASTED AND I WOULD HAVE GIVEN THAT TO HAVE MY LASHES BACK. SHE GLUES THEM TO YOUR LASHES. Before is the first picture is normally wout anything. The second is when I got them done (lol effing horrible). Last is how many lashes I lost.