Diva Beauty Supply

+1 864-962-2299

621 Fairview Rd Suite F, Simpsonville, SC 29680 United States of America

Open Today: -

Quick Facts About Diva Beauty Supply

Diva Beauty Supply has a mix of positive and negative comments, highlighting both strengths and weaknesses of the place. Below is an analysis of these comments.

Strengths: 1. Friendly and Attentive Staff: Multiple comments mention the kindness and helpfulness of the staff at Diva Beauty Supply. People appreciate the friendly atmosphere and excellent service provided by the employees. This is a significant strength as it fosters a positive customer experience and builds loyalty.

2. Convenient Location: One comment mentions that the store is conveniently located near the customer's house. Being easily accessible and nearby can be a significant advantage for customers looking for hair care products or services.

3. Positive Impact on Customers: Comments express gratitude for Diva Beauty Supply, as it has helped customers deal with personal struggles, like postpartum depression. The store's presence and services have made a positive difference in their lives, highlighting the potential emotional support and confidence boost that can be offered by the establishment.

4. Long-standing Reputation: One comment mentions having shopped at Diva Beauty Supply for 20 years, indicating a positive track record and longstanding reputation in the community. This suggests that the store has built trust and loyalty among its customers over the years, which can be a significant strength.

Weaknesses: 1. Security Concerns: The comments start with an alert about a recent felony and the need to be aware of potential theft. This indicates a security weakness in the store, which could be a cause for concern for potential customers.

2. Return Policy and Refunds: Negative comments mentioned the lack of a return policy and the inability to receive refunds. This can be seen as a weakness, as it may discourage customers from making purchases if they know they cannot return or exchange products that do not meet their expectations.

3. Prohibitive Wig Trying Policy: A comment highlighted dissatisfaction with the store's policy of not allowing customers to try on wigs before purchase. This can be seen as a disadvantage, as it limits the customer's ability to ensure that the product fits and suits them correctly.

4. Lack of Availability of Products: Another comment mentions that products are hard to find at Diva Beauty Supply. This suggests a weakness in inventory management or a limited selection, which can be frustrating for customers looking for specific items.

Taking into account these strengths and weaknesses, it is evident that Diva Beauty Supply has several positive attributes, such as friendly staff, positive impact on customers, and a longstanding reputation. However, the store needs to address security concerns, improve its return policy, and ensure sufficient product availability to enhance the overall customer experience.

Best TL Reviews

People - BE AWARE!

Here is some footage from a recent felony in Simpsonville SC.

If you see these faces / or can identify them - call the police immediately. They have an agenda to steal.

I am only posting so that you can be on the lookout. As citizens of this area, we must protect each other.

Most importantly, cover these women in prayer.

Soooo so glad I found this hair store! I’ve been driving to Mauldin for hair care products, hair, etc not knowing this was right by my house! Absolutely love the atmosphere, the attentiveness of the employees and they will continue to get my business! ????

MS. DIVA IS THE SWEETEST LADY ON EARTH!!! OMG I ABSOLUTELY LOVE GOING TO THIS STORE I WAS DEALING WITH POST PARTUM DEPRESSION AND LITTLE THINGS LIKE A HUG AND CHANGING UP MY HAIR MAKES ALL THE POSITIVE DIFFERENCE IN THE WORLD!!!!!!! I LOVE MS

DIVA AND WILL CONTINUE COMING BACK!!!

Do NOT buy ANYTHING from this store. The return policy is non existing!!! They don't tell you that when you buy!! They care nothing about the customer! Take your $$$ elsewhere!!

I find it completely unfair that they don't allow you to try on wigs now. I can handle them. Put them by my face but not try them on.

If that is the rule fine. But then to say you do not give refunds once purchased that is bring a crook. I bought 2 wigs and went to my truck with no other option and guess what they didn't fit correctly at all. I am stuck with junk that cost $300

Diva sweet lady first of all. Never get the individual lashes done by Diva though. I never knew your eyelashes could hurt. I called to have them remove and she don’t do removals. The lashes were clanked on by gorilla glue it feels like. Yellow substance from the glue started showing. I’ve had individuals before and have never experienced pain like this or any yellow anything ????‍♀️

Guess you get what you pay for..

products hard to find as well

I've been shopping at Diva Beauty Supply since I relocated from Greenwood to Simpsonville and everyone I have came in contact with there have been Very Nice and Very Professional, I went in on last Friday August 6 and I was look for a short wig. I found the wig and wasn't sure about it, but Mrs.D let me try it on and I Absolutely Love it, it fit me well and I have received some many complements. Thank you Mrs.D and Staff.

Diva is the kindest most helpful person you’ll ever meet! I’ve been coming here 20 years and she’s always the same. The entire staff is excellent. Definitely go there for all your hair and beauty needs!!!