Shiny Nails

+1 952-892-3252

14248 Plymouth Ave, Burnsville, MN 55337 United States of America

Open Today: -

Quick Facts About Shiny Nails

Shiny Nails is a nail salon that has received both positive and negative reviews from customers. In order to provide an analysis of their strengths and weaknesses, we will examine the comments provided.

Starting with the strengths, some customers commented on the friendliness and patience of the staff. One reviewer mentioned that the owner was especially friendly and made them feel comfortable. This is a valuable attribute in a salon, as it helps create a positive and welcoming atmosphere for customers. Additionally, the accommodating nature of the salon was praised by a customer who mentioned that their "crazy requests" were always met. This shows a willingness to go above and beyond to satisfy customers' needs.

Another strength of Shiny Nails mentioned by multiple reviewers is the quality of the service. Several customers expressed satisfaction with the outcome of their nails, stating that they were done perfectly and exactly as requested. Attention to detail was also highlighted, with one customer mentioning that their nails were made to shine and match each other. This indicates skill and expertise on the part of the technicians. Additionally, the salon was praised for taking the time to ensure a good result, even if it meant a longer visit. This dedication to customer satisfaction can be seen as a positive aspect of the salon's service.

Furthermore, some reviewers mentioned the affordability of Shiny Nails. Good prices were noted, which can be a major advantage for customers seeking nail services on a budget. The combination of quality work and reasonable prices is a strength that can attract and retain customers.

However, amidst the positive reviews, there is also a negative comment which highlights several weaknesses of the salon. The reviewer complained about a terrible experience with their acrylic nails, mentioning issues such as dry cuticles, uneven and crooked acrylic, chipping immediately after drying, and unsanitary conditions. These negative aspects are concerning and indicate a lack of quality control and attention to detail. The fact that the salon manager was rude and showed behavior of racial discrimination towards the customer raises serious ethical concerns. The refusal to provide a refund and the false accusations made by the manager further reflect unprofessionalism.

Despite the positive comments from long-standing customers, it is important to consider the negative review as well. The description of the experience raises doubts about the consistency of service quality at Shiny Nails and the professionalism of the staff. The allegations of racial discrimination, unsanitary conditions, and poor customer service create a significant weakness for the salon.

In conclusion, Shiny Nails has several strengths, including friendly and patient staff, a willingness to accommodate customer requests, quality service, attention to detail, and affordability. However, a negative review highlighting issues with acrylic nails, unprofessional behavior, racial discrimination, and unsanitary conditions raises concerns about the consistency and overall quality of the salon. It is important for the salon to address these weaknesses and ensure that all customers are treated with professionalism, regardless of their background.

Best TL Reviews

My grandma really needed a mani/pedi so my sister and I took her yesterday to Shiny nails. We got pedicures too. We decided to bring my 4 year old with for her first pedicure. She absolutely loved it. The owner did her nails and he was so friendly and patient with her, even silly. He made us all feel very comfortable. Everyone did a great job. We will be back again!

Always do my nails great and accommodate all my crazy requests. Lisa is always upbeat and goes above and beyond to make sure every one has a great experience the only place ive gotten acrylics for years.

I highly recommend Shiny Nails! Lisa was so sweet and kind and did my nails perfectly! I drove from down by Owatonna since my aunt and I were in the area. I asked if I could get a walk in appointment and they were willing to get me in and get my nails done quickly and correctly. I will for sure be coming back again! This business is well worth the drive.

I honestly think they did a great job! They took their time so I was there for a little longer but my nails look really great. It's just what I wanted and I appreciate them taking the time versus rushing through it like other places I've been to. Good prices too!

Shiny Nails did a terrible job on my acrylic nails. My cuticles were dry. The acrylic was uneven, crooked and my nails had chipping on them right after the were done drying. The Salon Manager was unbelievable rude. The Salon Manager was unprofessional and shows behaviors of racial discrimination towards me just because I'm Asian. She also refused to give me a refund and started complaining to me that it costs too much money for her to run my debit card through as a method of payment. The Salon Manager also lied to my face and falsely accused me of breaking my own nails. Shiny Nails is unsatisfitisfactory, unprofessional, racist and unsanitary. I do NOT recommend going there and there are FAR higher quality Nail Salons in Burnsville.

Love Shiny Nails! They always do a wonderful job. ????

First time customer 11.7.21 and it was AMAZING, she took her time, made all of my nails match and really made them shine. I did a dip manicure and I will definitely be coming back. Just incredible service and attention to detail.

I have been a customer of Shiny Nails for at least 13 years! I love Lisa she does the best nails in town, the way I like them! I will miss her customer appreciation food this year! She did all the nails for my daughter!s wedding party 12 years ago!