Fresh Nails Bar LLC

+1 980-298-6840

1427 South Blvd #103, Charlotte, NC 28203 United States of America

Open Today: -

Quick Facts About Fresh Nails Bar LLC

Strengths:

1. Highly skilled nail technicians: Multiple customers praise the nail technicians at Fresh Nails Bar, particularly mentioning specific employees who consistently deliver excellent results. This indicates that the salon has a team of skilled professionals who are capable of meeting customer expectations.

2. Efficient service: Several customers mention that they were able to get their nails done quickly at Fresh Nails Bar. This is a strength for the salon, as it indicates that they are able to provide efficient service, minimizing waiting times for customers.

3. Long-lasting results: One customer mentions that their nails lasted well over a month after visiting Fresh Nails Bar. This indicates that the salon uses quality products and techniques that result in long-lasting nail treatments.

4. Pleasant atmosphere: Customers frequently mention the pleasant atmosphere at Fresh Nails Bar. This could include factors such as friendly employees, enjoyable music, and an overall positive vibe. A pleasant atmosphere is crucial for creating a comfortable and enjoyable experience for customers.

Weaknesses:

1. Inconsistent quality: One negative review mentions a decline in quality after management changes at the salon. This indicates that there may be inconsistencies in the quality of service provided by Fresh Nails Bar. Inconsistent quality can lead to customer dissatisfaction and a negative reputation.

2. Lack of cleanliness: One customer mentions that the salon appeared dirty and looked abandoned. This is a significant weakness, as cleanliness is essential for maintaining a professional and hygienic environment. Improving cleanliness should be a priority for the salon in order to provide a positive customer experience.

3. Inexperienced staff: Another negative review mentions that the employee who performed the service seemed inexperienced and did a poor job. This suggests that Fresh Nails Bar may not have a thorough hiring and training process in place to ensure that all employees are skilled and knowledgeable. Having inexperienced staff can result in poor-quality services and unhappy customers.

4. Overpricing: A dissatisfied customer mentions that they were charged $80 for an acrylic fill, which they considered to be overpriced compared to other nail salons they have visited. Overpricing can drive customers away and negatively impact the salon's reputation. Fresh Nails Bar should consider adjusting their pricing to align with the market and ensure fair value for customers.

5. Poor customer service: One negative review mentions that the manicurist was rude and did not provide adequate service, causing the customer to ask for their nails to be fixed multiple times. Additionally, the review mentions that the salon's response to negative reviews on social media was unprofessional. Poor customer service can lead to negative word-of-mouth and a decrease in customer satisfaction.

In conclusion, Fresh Nails Bar has strengths in terms of skilled technicians, efficient service, long-lasting results, and a pleasant atmosphere. However, there are weaknesses that need to be addressed, including inconsistent quality, lack of cleanliness, inexperienced staff, overpricing, and poor customer service. By addressing these weaknesses and further building on their strengths, Fresh Nails Bar can improve their overall customer experience and reputation.

Best TL Reviews

I absolutely love this place! Darlene is absolutely amazing! She’s literally the only person I ever go to there! She’s always on point especially when I am just everywhere and can’t makeup my mind on my ideas.

I was looking for a salon that dip ipd gel overlays on Sunday, I also wanted a quick design. Lucky for me I found Fresh Nails, I had a pedicure, ipd gel fill, and design. I was I and out in 2 hours. Pic of my nails after a month and they still look great.

I don’t usually write reviews but what horrible quality/experience. They changed management. I guess fired every employee. I showed up expecting it to be packed on a Friday because it used to be. Not only was I the only person in the place but they had one male employee working THE WHOLE DAY. I got weird vibes immediately because it was very dirty in there bluntly looked abandoned but wanted to give this guy the benefit of the doubt. I requested a full set acrylic gel manicure… even I who have never given a manicure knew he wasn’t doing it right. He skipped the base coat and everything just put on the tips and gel color and I was too nervous to say something. I asked for flowers which I never ask for art on two nails , I kid you not every single person including myself was dying laughing because they look like a 1 year old grabbed paint and went to town. After I left I was annoyed but like okay whatever maybe they can’t find employees and the color looked good on the nails without the decal…. It’s been a week and two nails have literally clean popped off my fingers since which I glued back on with nail glue. Circling back to he never was doing it right. I am so mad and yet I will not go back because despite paying 85 dollars for this service I would rather go to anyone else. 3 girls walked in after me and I can’t even imagine how long they had to wait after being told a few minutes and what awful nails they walked out with.

I started visiting Fresh Nails Bar at the beginning of this year. Lana has done my nails each time and ALWAYS gets it right! Love the atmosphere here and the music is a vibe! From the employees to the customers in at the time I go, everyone is pleasant to be around.

Great service. The nails look so good and are so well done. My first set lasted well over a month, and I’ll definitely be going back!

Lina always comes through with my nails???? I started off with her doing basic short French Nails or just one color and now we are here. She is amazing at what she does. Never misses!

DO NOT GO HERE. They charged me EIGHTY dollars for an acrylic fill. The manicurist who did my nails was rude and did an awful job shaping my nails. I had to ask for my nail to be fixed at least five times. TWO DAYS after I got this set my gel nail polish is coming off and chipping. The service was bad from the get I wanted a blue polish and instead of telling me they didn’t have the exact color they just brought a different one out without mentioning it I had to bring it up. The service was awful and overpriced compared to any nail salon I’ve ever been to. The products they used were not up to par if my nails are chipping within 48 hours. I do not like writing bad reviews but please save your money and go to a salon where your experience will be enjoyable/ valued and not wildly over priced. Also the responses from the salon to customers with bad reviews on here just goes to show how little they care or value their clients who take time out of their busy schedules to spend their hard earned money on this service. Personally if someone was spending nearly 100 dollars at my establishment in this economy I would want them to know their business is appreciated and valued. The good news is there are plenty of other nail salons in Charlotte who will show their clients that appreciation and effort. Nail daddy in Huntersville is my best recommendation for anyone looking for an amazing tech in Charlotte.

Omg! Hands down best experience ever! I was referred here by another nail salon due to them closing early. They are new and opened during the pandemic. I had a terrible time taking off my acrylic at home lol. When I got here I was met promptly at the door by Tom the owner and also a color team member. They assured me I was in great hands helped me pick a color and sent me to my pedicure all within 10mins of arriving. The attention to detail and care for my natural long nails and also my feet I am definitely going back! The endless champagne, great conversation and Tom's bomb Playlist of music will have you lit! Going today for eyebrow service will post pictures! And guess what yall they open on SUNDAY'S this about to be my new hang out spot????