N V Us Nail Salon

+1 337-565-6937

200, Hector Connoly Rd#103, 200 Hector Connoly Rd, Carencro, LA 70520 United States of America

Open Today: -

Quick Facts About N V Us Nail Salon

N V Us Nail Salon, based on the comments provided, has a combination of strengths and weaknesses. It is important to thoroughly analyze and assess these factors in order to form a comprehensive understanding of the business. From the comments, the following strengths and weaknesses can be identified:

Strengths: 1. Excellent customer service: Multiple reviewers praise the salon for being super nice, courteous, and paying attention to customers' needs. The staff is friendly and delivers services with a smile, making customers feel valued and welcomed. 2. Skilled nail technicians: Reviewers appreciate the quality of nail services and the attention to detail in the nail work. They mention that the nails look amazing and that the technicians are thorough, gentle, and efficient. 3. Pleasant atmosphere: Several comments highlight the clean environment and pleasant atmosphere of the salon. This contributes to a positive and relaxing experience for customers.

Weaknesses: 1. Expensive prices: One reviewer mentions that the prices at N V Us Nail Salon are high compared to other salons offering similar services. The lack of transparent pricing and surprises during payment can also be off-putting for customers. 2. Short-lasting nail services: There are complaints about the longevity of the nail services provided. Some reviewers state that their nails started to break or chip shortly after their visit, raising concerns about the durability and value of the services. 3. Inconsistent service quality: While some reviewers had positive experiences, others highlight issues with service quality. One reviewer mentions having to request additional coats of polish and the removal of excess polish, as well as feeling rushed and awkward when making these requests.

Based on these strengths and weaknesses, it can be said that N V Us Nail Salon excels in customer service, skilled nail technicians, and maintaining a pleasant atmosphere. However, the salon struggles with high prices, short-lasting results, and inconsistent service quality. To improve, the salon should consider addressing these weaknesses while continuing to leverage its strengths.

To address the issue of high prices, the salon could consider adjusting its pricing to be more competitive with similar salons in the area. They could also work on being more transparent and upfront about their prices, either by clearly displaying them or providing a detailed breakdown to customers. This would help manage customer expectations and avoid surprises during payment.

In terms of short-lasting nail services, the salon should evaluate their products and techniques to ensure that they are using high-quality materials that provide longer-lasting results. This could involve investing in better nail products or providing additional tips and aftercare instructions to customers.

To address the issue of inconsistent service quality, the salon should focus on training and communication with their staff. Ensuring that all technicians consistently deliver high-quality services and maintain a friendly and welcoming attitude towards customers would go a long way in improving customer satisfaction.

Overall, N V Us Nail Salon has strengths in customer service, skilled technicians, and a pleasant atmosphere, which can contribute to positive customer experiences. However, efforts should be made to address the weaknesses related to pricing, longevity of nail services, and service consistency in order to enhance customer satisfaction and loyalty.

Best TL Reviews

This was my first time here and they were super nice from the moment I walked in the door. They took their time and made my nails look amazing. I will definitely be back. The price was a little high but the service was well worth it.

Warning, EXPENSIVE! $105 for a refill on natural nails, gel polish on toes and eyebrow waxing. The place I normally go to doing same services is $70 and my nails don’t break! I went on 2/24 and by 2/27 my natural nail was broken on my pinky finger. Something else that never happened before! My nails came out beautifully, with the gel polish and chrome finish but since they don’t last, what’s the point? My eyebrows were waxed really thin and I have a big head so just doesn’t fit. My toes look good, but absolutely nothing was done but shaping and polishing. Oh, the curing light is extremely HOT!!

Breakdown at former salon:

$35 nails

$20 toes

$5 chrome

$10 eyebrows

Total ???? $70

I have no idea what they charge but it must be a breakdown for each thing.

Refill

Gel nail polish

Chrome

Gel toe

Eyebrow

Prices are posted on a small sign barely readable and have so many alternatives as to what things may cost. It’s a surprise when you go to pay and not in a good way!

I visited them for the first time recently. Lilly did my pedicure. I don't get pedicures often so she really had to work to get my nails looking nice. She was thorough, gentle and efficient. I appreciate the wonderful job she did and will be back soon.

Super nice courteous greeting immediately upon entering and the nail tech was outstanding. They really pay attention to the customers needs and wants and delivers with a smile! Would definitely recommend if you're looking for a great nail shop or anything else they offer there! 10 outta 10 for sure ????????????

I love the pleasant atmosphere here, and the services I’ve received have been excellent. They do a skilled and thorough job and I have never felt rushed. I highly recommend this nail salon.

Clean environment. Good product selection and easy to get to. Pedicure average in comparison to salons visited for years. Had to request additional coats of polish and to have the excess polish removed from skin. Once I requested the improvements, I had to wait several minutes as though I offended the staff. Was awkward. My first visit will be 2 visits in one....first and last.

I went to N V US nail salon to have my nails done for my daughter's first birthday. The theme is ONE in a melon and I asked for ombre nails that resemble watermelons. They did amazing! I attached a photo of my nails and my sister's that were done here as well!

The water for my pedicure was cold. I asked for more hot water. Water was still cold. The original polish I wanted was clumpy, so it chose a new color. The guy who performed my service didn't really interact in any conversation or small talk. No hi, no thank you, just a sit here for pedicure from the guy who met us at the door and asked what we wanted to do. I felt like I was just a money bag and not a valuable customer. The polish on my toes started to chip and I just drove across the street to the dollar tree to buy flip flops. The service could be much better. Will I be back? It's a strong no for me.