Quick Facts About Top Styles Beauty Salon
Top Styles Beauty Salon, like any business, has its strengths and weaknesses. Based on the comments provided, we can assess the following:
Strengths:
1. Long-term loyal customers: The salon seems to have a dedicated customer base who have been going to the same barbers for years, even when they live out of town. This shows a level of trust and satisfaction with the services provided.
2. Talented barbers: Multiple comments highlight the skill and talent of the barbers at Top Styles Beauty Salon. Customers are pleased with the transformations they receive and believe that their barbers provide excellent haircuts.
3. Friendly atmosphere: Commenters mention that the salon has a friendly atmosphere, which contributes to a positive experience for customers. This welcoming environment may help customers feel comfortable and encourage them to return.
4. Personalized service: Despite the salon's busy nature, it appears that the barbers strive to remember their customers and their preferred styles. This level of personalized service can make customers feel valued and enhance their overall experience.
Weaknesses:
1. Unprofessional and unsafe behavior: One commenter mentioned a terrible experience where the barber,cussed at them and refused their requested haircut. This behavior is unprofessional and creates an unsafe environment for customers.
2. Rude and disrespectful owner: Another comment highlighted the owner's rudeness and disrespect. Customers should always be treated with respect, and any behavior to the contrary can lead to a negative experience.
3. Limited range of services: There is no mention of any specific services offered, apart from haircuts. Although it is a beauty salon, it is unclear if they provide other services like hair coloring, styling, or other beauty treatments. A wider range of services could attract a more diverse customer base.
4. Lack of diversity in testimonials: The comments provided are predominantly positive, but they come from a small sample of customers. It is essential to collect a wider range of opinions to gain a more comprehensive understanding of the salon's strengths and weaknesses.
To improve the Salon's standing and address the weaknesses mentioned, they can consider the following actions:
1. Implement strict professionalism guidelines: Owners should train and remind their employees of the importance of maintaining a professional and respectful environment for customers. Any unprofessional behavior should be addressed promptly.
2. Improve customer service: The salon could invest in training their staff to provide exceptional customer service consistently. This could include better communication skills, active listening, and attentiveness to customers' needs and preferences.
3. Diversify services: Consider expanding the range of services offered to attract a broader customer base. This could include services such as hair coloring, styling, facial treatments, or manicures/pedicures.
4. Encourage customers to leave reviews: Actively invite customers to leave reviews on various online platforms to gather a more diverse range of testimonials. This will provide potential customers with a more accurate representation of the salon's strengths and weaknesses.
In conclusion, Top Styles Beauty Salon has several strengths, such as a loyal customer base and talented barbers. However, it also has weaknesses, including unprofessional behavior and a limited range of services. By addressing these weaknesses and building on their strengths, the salon can enhance the overall customer experience and attract a broader customer base.
Best TL Reviews
Terrible experience!! I had an appointment with barber, Jerome, and showed him a picture of a haircut I wanted. He cussed me out saying he wouldn’t give me the haircut and told me to “get out of my chair” completely unprofessional and unsafe environment!
This place is like a home away from home. Zach has been cutting my hair since I was 15 years old. Great guy and owner. Also has a nice club called Jazzy’s 159. I would recommend that place as well. Even when I lived out of town I would wait weeks to get a haircut here. My barber is better than yours!
Family owned Dirrick has been my barber for thirty years now I took my mom to get a haircut ???? and she loved it.need I say more
I cannot recommend you to support this barbershop and it’s list of services. The barber/ Owner is rude and disrespectful.
My cousin and his husband got their heads cut came in looking rough came out looking completely transformed. My cousin is usually very boujee and picky but this time he was nothing but satisfied. His exact words were "she F'D this up" in the best way. I only went in once but his mood and haircut led me here ????
Nice shop with a friendly atmosphere & talented barbers
Derrick Hendrick is a great barber.
He has cut 3 generations of our men's hair.
Father, son and now grandsons????????????
I travel often for work, sometimes gone for nearly a year at a time. My barber still remembers me and my style of choice every time. You're not going to get that at other chains.
Place Pictures
Top Styles Beauty Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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Cash-only
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 07:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places