Hero image

Haircomb

+1 253-945-9333
31248 Pacific Hwy S # A2, Federal Way, WA 98003 United States of America
Open Today: 10:00 AM - 06:30 PM

Quick Facts About Haircomb

Haircomb Place is a hair salon that seems to have a loyal customer base. Based on the comments provided, there are several strengths and weaknesses that can be identified.
Starting with the strengths, it is evident that the hairdressers at Haircomb Place are highly skilled and knowledgeable in their craft. Customers repeatedly praise the staff for their ability to give stylish cuts and perform various hair treatments like perming and dyeing. The positive feedback suggests that the hairdressers have a keen eye for detail and can deliver results that exceed expectations. This is crucial for a hair salon, as customers rely on the expertise of the staff to achieve the desired look.
The salon also receives praise for its cleanliness and tidiness. This is an important aspect of any salon, as customers want to feel comfortable and confident that the establishment is hygienic. The presence of high-end hand soaps, perfumes, and cologne in the restroom demonstrates that Haircomb Place pays attention to providing a pleasant experience beyond just the hair services. This attention to detail contributes to the overall positive impression customers have of the salon.
Flexibility and customer service are notable strengths of Haircomb Place. Multiple comments mention the staff's willingness to accommodate customers, whether it be opening early for an appointment or providing styling tips. The salon's flexibility with prices is also appreciated by customers, indicating that they strive to work with the client's budget. These qualities contribute to a positive customer experience and increase the likelihood of repeat business and word-of-mouth recommendations.
However, there are also weaknesses that can be identified from the comments. One recurring issue mentioned by a couple of customers is the tendency for the hairdressers to cut the hair shorter than expected. Despite acknowledging that the owner's cutting and styling skills are excellent, some customers express disappointment with the length of their hair after a visit to the salon. This suggests that communication between the hairdressers and clients regarding desired hair length could be improved. Clearer expectations can help prevent any disappointment or dissatisfaction.
Another notable weakness is highlighted by a negative review. The customer recounts a negative experience where they were left to dry their own hair and felt rushed during their appointment. The stylist also reportedly burned the customer's scalp and exhibited rude behavior. This negative experience demonstrates that the salon needs to improve in terms of customer service and professionalism. It is essential for a hair salon to prioritize customer satisfaction and ensure a comfortable and pleasant experience for all clients.
In conclusion, Haircomb Place has several strengths such as skilled hairdressers, cleanliness, flexibility, and attention to detail. These strengths contribute to positive customer experiences and recommendations. However, there are also weaknesses related to communication, customer service, and professionalism that need to be addressed. By addressing these weaknesses, Haircomb Place can continue to improve and provide an exceptional hair salon experience for its customers.


Best TL Reviews

This has been my go-to hair salon. My favorite hairdresser of all times. The owner gives me the most stylish cut and does it so simply, a real talent. Fully satisfied with the dye and cut. Would recommend to everyone ????
The lady that permed and cut my daughter’s hair was very good and knowledgeable on perms. She explained and demonstrated how to dry and style her new hairdo. My daughter and I are very pleased with the outcome of her hair. I’m glad I made the right choice in selecting your salon for her first perm. Thank you so much for making this a great experience for my daughter.
So I went to this salon many times now and the hairdresser is so nice and does such a fine job of cutting and styling your hair. I went today to get my hair cut and add some highlights for my high school pictures and the hairdresser did it perfectly! Even better than I wanted! Originally, she didn't have time for me to make an appointment today, but she opened up the salon earlier than usual so I could make an early appointment, how thoughtful of her is that! She also has one of her daughters washing your hair after the 'dyeing your hair color' part and she gave me a mini head massage while washing the shampoo off. Overall, this salon is very clean and tidy. The staff are super nice and flexible with the prices(I agree with the prices of all the services), and the results are very good. To sum it up, if you are in search of a hair salon, I would really recommend this place!
I had received my haircut here twice and both times were very satisfactory. The owner cuts and styles hair very well. The only problem is that she loves to cut hair so much, she tends to get carried away and end up cutting your hair shorter than you expected. I don't mind it because it will grow again. But if you don't want your hair ends up being too short, be careful. She charges $50 for female haircut and shampoo and I thought her haircut skill set was well worth it.
I am Super happy I found this salon. One of my friends recommended her few times and I just haven't had any chance to come to salon past days....
But today I went for my hair cut and she recommended to do a magic perms and I took her advice and I'm glad that I did it today with my dye hair also!!!
She is amazing because she has been in the industry for a longtime more than 30 years I'm sure. I love that that fact that I never have to think hard about what I want to do with my cuts or colors . She knows what I like. My Asian hair is difficult to work with especially when it comes to color but she does a fabulous job.
I strongly recommend her! And I took my daughter to do same thing magic perm
Thank you! Hair.comb!
DO NOT GO HERE. If i can give zero stars I definitely would. This is the worst place someone can go to. I went for a magic perm and a haircut and the stylist didnt straighten nor cut well. Also, she made me DRY MY OWN HAIR TWICE while she took care of other customers. She was in such a rush that she burnt my scalp while straightening and I felt so anxious while she rushed doing my hair.
I called her when I saw that my hair wasn’t straight after washing it (like I was told by her to do few days later) and she yelled at me. She hung up on me after yelling at me for complaining that my hair wasn’t straight and cut wrong. I’m still dumbfounded that she yelled at me and was extremely rude. She said she’s been a stylist for 21 years but told me that my hair wont be damaged if I redo it. The chemicals they use for perms are really strong and it’ll definitely damage your hair if you do it twice in a short period but she was arguing that it wont, so I should do it again. But why would I go to a place that makes a customer dry her own hair and not be treated as a customer? As you can see in the pictures, my hair isnt straight and I paid to get my hair straightened. I also asked for layers and she cut my hair so badly that it looks messy. DO NOT GO HERE. Youll be met with rude lady/owner who doesn’t treat you well and doesn’t do a good job of doing hair.
——
Just as a reply to the owner’s reply, I am absolutely dumbfounded by the lies. This women had the audacity to call me just to berate me because of my review. This behavior is borderline harassment and should never be tolerated. She was unapologetic and even tried to blame me for the terrible cut and perm. Just because she claims that hair is difficult is no excuse to do a terrible job - especially from someone who claims to be experienced. Echoing the other poor reviews here, the visit was rushed and sloppy. As previously mentioned, this women burned my scalp because she wasn’t even paying attention. In no real salon should a paying customer ever be asked to dry their own hair or put up with this type of behavior.
To set the record straight, I did not curse and I was very polite even after she started talking informally in Korean to me. I didn’t even raise my voice and she was the one who did and hung up - reinforces how unprofessional she is. No treatment was offered and the hair that I wanted straightened weren’t the parts that were bleached. She forgot to double check it even after she said she’ll look at it again because she had to take care of another customer who has been waiting 30 mins for his haircut.
I got a haircut and perm here and I was astonished on how it turned it! It was the first time I could confidently say I loved a haircut and perm! The treatment she gave me was S class she even opened up 30 min before regular opening time to squeeze me in and make sure I was off and on time for my work shift. Definitely take her recommendations and know that she is the best, I would 100 percent recommend to others!
First time here, didn't make an appointment and figured if I came early enough I could be squeezed in for a quick cut. Didn't realize it was a one woman operation. I agreed to come back in a few hours when she had time.
Wanted to ditch and go somewhere else but I figured I'd give her a shot.
Wow only is she super fast but her attention to detail is amazing. I asked for styling tips and the she showed me how to do things I didn't think my hair was capable of.
Happy does not begin to describe the satisfaction I have with my hair. She did an amazing job.
There's a lot of attention to detail in the shop as well. Had to use the restroom and again I'm shocked that there are choices of hand soaps and even perfumes and cologne for first useage, not cheap stuff but the brand names.
Found a new favorite spot!

Place Pictures

Resim
Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1

Haircomb Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 06:30 PM
Tuesday 10:00 AM - 06:30 PM
Wednesday 10:00 AM - 06:30 PM
Thursday 10:00 AM - 06:30 PM
Friday 10:00 AM - 06:30 PM
Saturday 10:00 AM - 06:30 PM
Sunday Closed

How to go there

Location