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True Nails

+1 513-894-9000
1043 Eaton Ave, Hamilton, OH 45013 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About True Nails

True Nails Place has received mostly positive comments, highlighting its strengths in various areas. These strengths include the skill and artistic ability of the nail technicians, friendly and professional staff, satisfactory results, long-lasting manicures and pedicures, reasonable prices, clean salon, and a loyal customer base. However, there are also a few weaknesses mentioned, such as occasional mistakes in color choice and cuticle cleaning, as well as some waiting time.
One of the major strengths of True Nails Place is the skill and artistic ability of the nail technicians. There are multiple comments mentioning amazing artwork and exceeding expectations. This indicates that the salon has talented and creative nail technicians who can provide customers with unique and beautiful designs. This artistic talent is a significant advantage as it can help attract customers who are looking for personalized and eye-catching nail designs.
Another strength mentioned by customers is the friendly and professional staff. This positive attribute creates a welcoming and comfortable atmosphere for clients. Being greeted with kindness and professionalism can make the overall experience more enjoyable and help customers feel valued and appreciated. This aspect plays a crucial role in building customer loyalty and repeat business.
The satisfaction expressed by customers is another strength of True Nails Place. Multiple comments indicate that customers consistently leave the salon satisfied with their nails. This demonstrates that the salon consistently delivers high-quality results and meets or exceeds customer expectations. This level of customer satisfaction is essential for attracting new customers through positive word-of-mouth and maintaining a loyal customer base.
Long-lasting manicures and pedicures are also mentioned as a strength of True Nails Place. The fact that a pedicure lasted over a month indicates that the salon uses high-quality products and provides thorough service. Long-lasting results can save customers time and money as they will not need to get their nails done as frequently. This strength can be a significant selling point for customers who value durability and quality.
Reasonable prices are another strength mentioned by one of the commenters. Offering competitive and affordable prices is important in attracting price-sensitive customers and ensuring that the salon remains accessible to a wide range of people. By not pushing additional products, True Nails Place also demonstrates transparency and trustworthiness, which can contribute to customer loyalty and positive reviews.
The cleanliness of the salon is also highlighted as a strength. Having a clean and hygienic environment is crucial in a nail salon as it helps maintain the health and safety of both customers and employees. The positive mention of the salon being clean indicates that True Nails Place prioritizes cleanliness and provides a pleasant and safe environment for customers.
Although the majority of comments are positive, there are a few weaknesses mentioned by customers. One customer mentioned that the nail technician painted a different color than what was requested and did not clean around the cuticles properly. This indicates that there may have been some miscommunication or attention to detail issues during the service. Attention to detail and accuracy are crucial in providing satisfactory service, and these areas should be improved to ensure customer satisfaction.
Another weakness mentioned is the waiting time. While some comments mention a quick and efficient service, one customer mentioned experiencing a wait time. Although this may be occasional, it is still worth noting as it can be a deterrent for customers who value their time and prefer a faster service. Managing and minimizing waiting times can improve the overall customer experience and satisfaction.
In conclusion, True Nails Place has several strengths that contribute to its overall positive reputation. These strengths include the skill and artistic ability of the nail technicians, friendly and professional staff, satisfactory results, long-lasting manicures and pedicures, reasonable prices, and a clean salon. These factors contribute to customer satisfaction and loyalty. However, there are also a few weaknesses, such as occasional mistakes in color choice and cuticle cleaning, as well as some waiting time. These areas should be addressed to enhance the overall customer experience and maintain the salon's positive reputation.


Best TL Reviews

I've had 2 compliments on my nails today. TT does amazing artwork. I've been going there for years now and they always exceed my expectations.
Hot! I literally took a messed up set of acrylics in and they took a hot mess to perfection. So friendly, professional, cozy vibe highly recommend this spot. ????????
I love this place. Super friendly staff & I leave satisfied with my nails everytime!
Got a pedicure that lasted over a month. Good service. Very reasonable. Did not try to push additional products
Arrived for a pedicure and was in and out within 25 minutes including my wait time. I provided the color choice, and she painted them a completely different color than what I chose she didn't clean completely around the cuticles. I basically paid $40 for a polish change. Will not return!
This was my first time here. And only my second time having my nails done. Hue was very kind, welcoming, and professional. She did a great job on my nails. The salon was clean. I recommend it and will be going back again.
A great nail shoppe--none better! Every nail technician is excellent at his/her trade????I would, & have, highly recommend True Nails to anyone wanting to leave the shoppe with beautiful fingernails and/or toenails. A professional & quick staff, though occasionally you may have a bit of a wait for your turn. 5 star service! Joann
This is definitely the best local nail salon. Every time I go somewhere else, I am disappointed. There is a reason they're busy & you often have to wait - they provide an excellent product & their customers continue to come back! I typically get a gel polish on my hands & regular pedicure. I can easily make it 3 weeks & my nails still look perfect (although grown out of course). I can't say I've ever been anything but 100% happy with the service & my nails when I walk out the door. I make the drive from Oxford because they're the best.

Place Pictures

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True Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 09:00 AM - 05:00 PM
Sunday Closed

How to go there

Location