Colors Beauty Salon

+1 510-395-1700

4719 International Blvd, Oakland, CA 94601 United States of America

Open Today: -

Quick Facts About Colors Beauty Salon

Colors Beauty Salon is a place that seems to have a mix of positive and negative feedback from customers. In order to provide a comprehensive analysis of the salon's strengths and weaknesses, let's examine each comment and extract the key points.

Starting with the positive comments, there are a few customers who were happy with the service they received at Colors Beauty Salon. One customer mentions that their hairstylist did a good job and that the price was reasonable. This indicates that the salon may offer competitive pricing and skilled stylists.

Another positive comment highlights the transformation one customer experienced at the salon. They came in with damaged hair and left with a beautiful result, thanks to the efforts of Emma, a stylist at the salon. This suggests that the salon has stylists who are adept at hair transformations and can produce satisfying results.

Moving on to the negative comments, a common issue mentioned by several customers is the bad customer service they received. One customer felt extremely unwelcome and described a lady at the salon as being extremely rude. This is a significant weakness for the salon as good customer service is crucial for customer satisfaction and repeat business.

In addition to the poor customer service, another complaint is related to a specific hairstylist's refusal to dye a customer's hair a certain color because it would be too much work. This showcases a lack of professionalism on the part of the stylist and raises questions about the salon's ability to meet customer requests and preferences.

Some customers also expressed dissatisfaction with the prices they paid for the services they received. One customer felt that $250 was not worth it for a hair dyeing service and had to go elsewhere to get their hair fixed. This suggests that the salon's pricing may not align with the quality of services provided, resulting in a poor value for customers.

Furthermore, there are mentions of long wait times and inattentive staff. One customer had to wait a long time and found that the wait was not worth it, while another customer complained about a stylist doing her makeup instead of attending to customers. These instances indicate a lack of professionalism and proper time management within the salon.

On the language aspect, several comments are in Spanish, which could be seen as a strength as it shows that the salon caters to a diverse clientele. However, it is important to note that one Spanish comment was negative, stating that the haircuts were not done as requested, were crooked, and that the hairstylist had a bad attitude. This suggests a weakness in communication and execution of customer requests.

In summary, Colors Beauty Salon has some strengths, such as competitive pricing, skilled stylists capable of transformations, and being able to cater to a diverse clientele. However, the salon also faces significant weaknesses, including poor customer service, issues with professionalism, communication, and value for money. These weaknesses need to be addressed in order to improve the overall customer experience at the salon.

Best TL Reviews

They did a man good and price was just right.????????

Extremely bad customer service, did not feel welcomed, lady was extremely rude. Did not want to dye the hair color that i wanted because it was going to be “to much work”. Were not professional and def was not worth spending $250 for dying my hair yet again had to go to a different place for them to fix my hair. Waste of money!

Great people there, good hair stylist in that place.

To say that I came for a color change would be an understatement. I came in with long damaged brassy reds... Im leaving with my hair transfromed. Bleached out the old and stubborn and I am walking out feeling like an amazing mermaid. Beautiful blues and greens... Even a touch of pink for my undercut. Thank You Emma for my mermaid locks ????❤ The staff is nice and friendly.

$50 por dos cortes uno de niño, te preguntan como lo quieres y luego te lo cortan como ellos quieren y aparte todo chueco. La muchacha que le corto el pelo a mi niño no se si tuvo mal dia o ya estaba cansada, tenia muy mal cara. La larga espera lástima no valio la pena. Pecimo, creo que no vuelvo.

Siempre con una atención amable y buen trato. La verdad mi lugar preferido para ponerme bella.

Me encanta este lugar cortan muy bien el pelo a mi y a mis hijos nos encanta este lugar felicidades a el personal lo recomiendo

The worst customer service. So unwelcoming. No matters what so ever. Girl had horrible attitude. The salon was empy and she had the nerve to tell to wait because she was doing her makeup. Is this a work place or what!!!