Quick Facts About Lucky Nails
and always do a great job. I highly recommend them for pedicures.
Strengths:
1. Longevity: Lucky Nails has been in business for over ten years, indicating that they have built a loyal customer base and have been able to sustain themselves in a competitive industry.
2. Referrals: One customer mentions that they regularly refer others to Lucky Nails, suggesting that they have a positive reputation and provide satisfactory service to their clients.
3. Professionalism: A customer states that they are very professional when it comes to trimming toe nails, indicating that the salon has trained and knowledgeable staff who provide quality service.
4. Happy with the experience: Another customer expresses satisfaction with the durability of their nails, suggesting that Lucky Nails may prioritize the longevity and quality of their work.
Weaknesses:
1. Declining quality: One long-time customer mentions that they have not been impressed with their recent visits, suggesting that there has been a decline in service quality or customer satisfaction over time.
2. Allegation of racism: A customer accuses Lucky Nails of racism, stating that they witnessed preferential treatment given to a White customer over an African American customer. If true, this would be a significant weakness and a damaging aspect of the salon's reputation.
3. Poor communication and execution: One customer expresses dissatisfaction with the service they received, stating that the technician ignored their specific request and provided a poor nail job. This suggests that there may be a lack of effective communication between staff and customers, leading to unsatisfactory results.
4. Lack of attention to detail: Multiple comments highlight issues with the thickness of the nails, glue getting all over the fingers, and inadequate coverage of the nails. These indicate that Lucky Nails may have a problem with attention to detail in their nail applications and may not meet the desired expectations of their customers.
5. Price-value discrepancy: One customer mentions that the cost of the service does not align with the quality they received, suggesting that Lucky Nails may be charging too much for subpar outcomes.
In summary, Lucky Nails has several strengths such as longevity in the industry, positive referrals, professionalism in their pedicure service, and positive experiences in terms of nail durability. However, there are also notable weaknesses concerning declining quality, allegations of racism, poor communication and execution, lack of attention to detail, and a potential price-value discrepancy. These weaknesses need to be addressed for Lucky Nails to maintain a good reputation and attract customers.
Best TL Reviews
I have been a regular here for about ten years. I always refer everyone here and have always loved the work. Sadly, the last couple of times, I have not been impressed. I feel as if Lucky nails is starting to go down hill.
Racist!!! In this time of day!!I give you a 1 star today.???? I angry and disappointed in the way you treated a African American men you refused him service stated “ it will be 1 hour wait” when only 3 customers in the building only 2 was receiving service (I was 1 of them) ????????????and a White lady came in 5 minutes later and received immediate service. Can you say “ Racist”!!!
The guy completely ignored what I showed him I wanted. Very simple matte black stilettos. My nails are think af curved.... worst service ever
This was the worst nail job I've very gotten.thr nails are way to thick, they got glue all over my fingures and didn't cover my entire nail on the sides.the white ipart of my French tips are starting to yellow. My pedicure was not the best I've ever had either the design looks like a child did the work. I got to get my nails done to relax this was anything but relaxing . It cost way to much for what I got
Got my nails done not even two days and the already falling off
None of my nails were the same length. They were all super thick, the acrylic overlapped my cuticles and the paint job was awful. I would have ask for someone else to redo them but my fingers were already hurting and bleeding. Terrible place I don't recommend.
My nails have stayed so well so I'm happy with the experience
I use their services to get my toe nails trimmed. They are very professional
Place Pictures
Lucky Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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