Quick Facts About Hollywood Nails Studio
Hollywood Nails Studio appears to have several strengths based on the comments provided.
First and foremost, the staff at Hollywood Nails Studio are consistently praised for their friendliness and accommodation towards customers. They are described as being happy to help and willing to take on both walk-ins and appointments. This level of customer service is highly valued by the customers who have left comments and contributes to a positive experience at the salon.
The nail technicians at Hollywood Nails Studio are also commended for their skill and attention to detail. Multiple customers mention that their nails turned out beautiful and that the technicians took the time to ensure they were happy with the shape, length, and design. The ability to customize the nail services to the customer's preferences is an important strength of this salon.
Additionally, the range of services offered at Hollywood Nails Studio is seen as a positive aspect. Customers mention getting pedicures and gel fill-ins, indicating that the salon offers a variety of nail services. The ability to fulfill different customer needs contributes to the overall satisfaction of the customers.
Some specific staff members are also mentioned for their excellent service. Angelina is praised for her expertise in pedicures, particularly in addressing ingrown nails. Bolo, Tina, and Henry are also mentioned for their skill and ability to create designs. These positive reviews indicate that there are multiple talented nail technicians at Hollywood Nails Studio.
Another strength of Hollywood Nails Studio is the welcoming and friendly atmosphere created by the owners and staff. Customers mention feeling comfortable and taken care of, and appreciate the owners' commitment to providing excellent customer service.
On the other hand, there are a few weaknesses that can be identified based on the comments. One customer describes a negative experience where they were left waiting for over 45 minutes and were ultimately treated rudely by the staff. This suggests a potential issue with managing customer wait times and providing equal treatment to all customers.
Another customer describes a rushed and unsatisfactory experience where they did not receive the full service they expected and were cut by the nail technicians. This indicates a lack of attention to detail and proper care during the service.
In conclusion, Hollywood Nails Studio has strengths in its friendly and accommodating staff, skilled nail technicians, range of services offered, and welcoming atmosphere. However, there are weaknesses related to managing customer wait times and ensuring quality service is consistently provided.
Best TL Reviews
I went in as a walk in and man can I just say they were so friendly and happy to help do all that I wanted. They had my nails be the shape I wanted and even helped me get the length I wanted too. My ombré turned out beautiful and I just can’t stop staring at my nails since I left. Thank you so much for my amazing nails and just thank you for become my new nail salon highly recommended for others to come
They are very accommodating to their customers. I’ve never been to a nail salon where they’ve taken every customer; walk ins and appointments. Polo has done my nails twice and does an amazing job! Will continue to go here and highly recommend!
My husband and I come here all the time. Angelina gives the best pedicures. I get ingrown nails on my big toes and she is excellent at taking care of them for me. My husband also loves her pedicures and manicures. Bolo and Tina are excellent at doing my gel fill ins, they take their time to make sure I’m happy and that my nails look incredible. Tina can do any design that I show her.
Henry was amazing. He perfected my nails and fixed my damaged ones for me. Held great conversation and was speedy but precise. Thank you Henry! xo -autumn <3
I recently moved to PA & have been to 2 other salons who only did my acrylic set. They were put on so thick & filled even thicker. *I had Hollywood remove them & put on another set. They look amazing. Perfect square and thickness. I also opted for the #2 deluxe pedi (which I have not had a pedi done in years) and my heels and feet were so smooth afterwards - still are. They leg massage and hot towel was included and done to perfection. The owners and their daughter are so friendly - even when they had a lady in the salon being straight up awful and rude to every employee - they showed nothing but their strive for AMAZING customer service and handled it with the most upright respect for that customer.
Thanks for everything & I'll be seeing you all on a regular basis now that I've officially found MY salon ????
Updated to show my wedding nails!
After only seating my friend although we both signed in one after the other, I waited over 45 minutes alone while my friend got her nails done. I only wanted a manicure because my nails are Damaged from a different nail salon and I just wanted to add color to them to do something for myself. I watched 3 other customers walk-in and be selected by employees based off of who was getting what service. One time a lady stepped out and asked the girl and I waiting and we both responded but they took her back to a chair before me as well. I also watched another girl who had an appointment walk out because she was still waiting past her appointment time and the staff laughed at her. I decided I wouldn’t be waiting longer after watching the poor service and my time wasted. As my friend was paying, I declined getting my nails done and the lady tried to say that I didn’t respond when they called for my service. This was not true so I corrected her and informed her that I did respond and that the other girl was taken back instead of me, but the lady continued to try and get me to sit down. I watched them fill every chair with services more expensive than my requested service. I declined again and asked her to please stop arguing with me and just ring my friend up so we could leave. I have never gone for a nail date with my friends and been treated this way, nor watch them treat the other customers as equally as rude. No one was being told the wait time was 45 minutes and people who had appointments weren’t even told they were behind and so it was obvious the greed. Horrible customer service, only worried about the profit and the employees were oblivious continuing to ask over and over again if anyone wanted a pedicure. (There were no employees available to give pedicures so they were asking for services they couldn’t even fulfill if anyone took them up on it. So that can give you an idea how rude it was to be skipped and separated from my friend for 45 minutes and be harassed if I wanted to give them more money for services I didn’t want when they couldn’t even fulfill a manicure in 45 minutes)i
Service is excellent and I always feel taken care of. The staff are accommodating and will always consider your needs. I always do my lashes here monthly and everything is steady and great..
I had the absolute worst experience today. The nail tech was rushing- no foot massage for pedicure and didn’t even get asked if I wanted anything other than basic. Gel all over my nails and toes and had to have another tech get it off. I was also cut twice- once the original tech and once by the second. I will never go back! This was an $82 expenditure!
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Hollywood Nails Studio Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Wi-Fi
Payments
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Debit cards
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NFC mobile payments
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 10:00 AM - 05:00 PM |
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