Quick Facts About Sassy Nails
Sassy Nails Place has several strengths and weaknesses based on the comments provided.
Strengths:
1. Convenient Location: One customer mentioned that the salon is conveniently located down the street from their house. This is an advantage as it makes it easier for customers to access the salon, potentially attracting more local customers.
2. Quality Work: Multiple comments highlight the exceptional work done at Sassy Nails Place. Customers rave about the amazing work, professionalism, and skilled technicians. This indicates that the salon has a strong reputation for providing high-quality nail services.
3. Cleanliness: Another positive aspect mentioned is the cleanliness of the salon. Cleanliness is important in a nail salon as it ensures a hygienic environment for both customers and technicians. The fact that customers specifically mentioned the cleanliness suggests that it is a notable strength of Sassy Nails Place.
4. No Appointment Needed: One customer mentioned that no appointment is necessary, and they are always seated right away. This can be appealing to customers who prefer spontaneous visits or have time constraints. The convenience of walk-ins can attract more customers and increase the salon's customer base.
5. COVID-19 Safety Measures: Sassy Nails Place implements COVID-19 safety measures such as requiring appointments, mandating mask usage, and providing hand sanitizer. These precautions show that the salon is committed to ensuring the safety and well-being of their customers and staff.
Weaknesses:
1. Inconsistent Service: A negative comment mentions dissatisfaction with the service quality and the staff's attitude. One customer expressed disappointment with the lack of communication and aloof nature of the staff. This indicates a weakness in customer service and staff professionalism.
2. Rushed Service: A customer mentioned that their manicure was completed in just five minutes, without receiving the expected services such as cuticle cleaning and satisfactory nail polish application. This suggests that the salon may prioritize speed over quality, resulting in rushed and unsatisfactory services.
3. Lack of Greetings: Some customers reported not receiving proper greetings upon entering the salon. This can create a negative first impression and make customers feel unwelcome. Greetings are an essential aspect of customer service and contribute to the overall salon experience.
4. Quality Control: Several customers mentioned issues with the quality of their nail services. Complaints included lumpy and crooked acrylic nails, chipped dip polish, and smudged pedicure polish. These comments indicate a weakness in quality control and consistency in delivering satisfactory results.
5. Limited Color Selection: One customer mentioned that the salon was out of several colors that they claimed to have. This can be frustrating for customers as they may not be able to get the color they desire, potentially leading them to seek services elsewhere.
Overall, while Sassy Nails Place has strengths such as convenient location, quality work, and cleanliness, it also has weaknesses in customer service, rushed service, quality control, and limited color selection. Addressing these weaknesses would help improve the overall customer experience and satisfaction at the salon.
Best TL Reviews
Found my new nail salon! Plus it's just down the street from my house which is a plus. They do amazing work, so nice and professional. The place is clean and no appointment needed, just walk in and they always seat me right away.
Went back again today 10/16/21 to get Halloween nails. Lee never dissapoints! He does amazing work!
I've never had a manicure completed in 5 min. My nails needed a manicure after not having one for 3weeks. I came here expecting to get the cuticles cleaned, nailed filed and of course getting a nice color. After she had me wash my hands, I did some cleaning on my own. Didn't bother to double check her work. Her nail polish application was awful. Don't come here expecting quality service. I took pictures after I was done crying. I don't mind spending money on my nails and tipping for great work and great service, BUT this place is far from that. Lady looked and came off bothered when I asked for a REG MANICURE and REGULAR NAIL POLISH. Good luck to anyone that comes here.
Sassy Nails is prepared to put their art to work once again!!!
You must make an appointment, wear a mask, and must use the hand sanitizer when you enter. They have a maximum allowed in the shop and if you arrive too early they will kindly ask you to sit in your car and they will call you when they are ready.
I always get mood changing color....first pic is white, second pic is mood change color....not fancy at all but my nails are done yet again by Sassy Nails!!!!
When I entered the salon I was not greeted. One technician looked at me and continued working without acknowledgment. I had to approach the technician to tell her what services I wanted. She told me to come back an hour & a half later due to other appointments. When I returned I once again was looked over and not greeted. It wasn’t until they called all the other clients back that I spoke up. She said because she gave me a time it doesn’t secure my spot; I still had the wait. That would of been fine if they communicated that when I walked in. However, the aloof nature of the staff really put me off. I got the feeling this is a place for local regulars. It was pretty disappointing. Customer service 0/10.
Never again. My sister and I wanted to try a new salon so we saw the reviews and tried sassy nails. Our pedicures lasted 10 minutes and hardly did anything but paint our toes, my Fill on my acrylics are lumpy and crooked, my sister got dip polish and one chipped off the next day, and then they have an attitude when she went back to have it fixed. And they were out of a lot of colors they said they had. Definitely not worth 70+ dollars apiece. Save yourself and find any other salon.
I got my nails done here a couple times and never walked out satisfied the acrylic nails are terrible. Many people told me that I probably could have done them better myself and I am not a nail technician so save yourself the time and money, go somewhere else!
Cindy did a great job today on my dipped nails ???????????? I am very happy with the results.
The people are really nice. The salon is clean but the service is not up to par. I got a pedicure it took 18 minutes, cost $30.00. I sat under the dryer for 30 minutes when I got home my polish was a smeared mess. ????
Place Pictures
Sassy Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
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Location
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12. M SPA & NAILS