Quick Facts About Pro Nails
Pro Nails Place, based on the comments provided, has a mix of strengths and weaknesses that make it important for potential customers to consider before visiting the salon. This analysis will provide an in-depth examination of both the positive and negative aspects of Pro Nails Place.
Starting with the strengths, many customers praised the quality of the service provided. One individual specifically mentioned that they had a great experience with a nail technician named Tom during a SPA pedicure. They highlighted the full foot massage that lasted around 30 minutes, describing it as very relaxing. This positive feedback indicates that Pro Nails Place has skilled technicians capable of providing excellent services.
Another strength of the salon mentioned by a customer is the affordable pricing for certain services. They mentioned a special offer on full set and pedicure from Monday to Wednesday, priced at $25 each. This price is lower compared to other places, and the customer also appreciated the reasonable cost for adding gel to both services. This affordability can attract budget-conscious customers and potentially differentiate Pro Nails Place from its competitors.
Additionally, some customers praise specific nail technicians for their skills and excellent work. One comment specifically mentioned Mary as the best nail technician, always delivering beautiful work. Positive feedback about individual technicians can build a loyal customer base as satisfied customers may return specifically to see their preferred technician.
Turning to the weaknesses of Pro Nails Place, the most concerning issue raised by customers is the additional charges and perceived overpricing. A customer criticized the salon for charging an extra 3% fee for using a credit or debit card. While this may be legal depending on the jurisdiction, it can be perceived as unfair or even unethical by some customers. This additional charge may deter potential customers who prefer using cards for payment.
Another issue raised by multiple customers is the inconsistency of service quality. One individual complained about their experience with a nail technician who rushed through the service and pushed for extra charges. They also expressed dissatisfaction with the lack of basic care, such as soaking their feet during a pedicure. Inconsistency in service quality can lead to a lack of trust and customer dissatisfaction, potentially driving customers away.
Some customers also highlighted issues with the durability of the nail treatments. One individual mentioned that their dip gel manicure started peeling after only a few days, and they had to get their nails redone. While the manager offered to redo the nails free of charge, it inconvenienced the customer, especially as the peeling nails persisted during their trip. This indicates a potential issue with the longevity and durability of the nail treatments provided by Pro Nails Place.
Lastly, several customers mentioned feeling rushed during their visits. Feeling rushed can negatively impact the overall experience and make customers feel undervalued. This raises concerns about the level of customer service provided by the salon and the extent to which customer satisfaction is prioritized.
In conclusion, Pro Nails Place has some strengths, such as skilled technicians, affordable pricing for specific services, and individual technicians who receive praise for their work. However, it also has weaknesses, including additional charges for card payments, inconsistency in service quality, durability issues with certain treatments, and instances of customers feeling rushed. It is important for potential customers to consider these strengths and weaknesses when deciding whether to visit Pro Nails Place.
Best TL Reviews
They now charge you 3% to pay with your card (credit or debit) which should be illegal but the service is pretty good
I took a SPA pedicure from Tom and he was amazing! Good a full foot massage for around 30 minutes which was very relaxing! Would strongly recommend this place!
I work in the mall and went in after work because they have a special on full set and pedicure Monday-Wednesday $25/ each. I did add gel to both, which everywhere i go is always $10 more. Here it’s $15 extra each, as in $30 more for gel!! Lol i always get my cuticles cut with my FULL SET but was also Charged an extra $7 for that. On top of it all, the tech was rushed and insisted that i pay extra for everything. During my pedicure, my feet touched the water twice for less than a minute each time. Then never soaked and he did everything on my dry feet while the water just sat there getting cold. If you’re doing anything other than a basic manicure, I DO NOT RECOMMEND. I have been getting my nails done for almost 15 years and this was expensive for no reason. Save your money and go somewhere else ! Look at the pics and tell me if you would pay $100 for this ??
The past few times I’ve been here, the overall quality of my acrylics was pretty good. This time I had Luong do my acrylics for prom, and she did absolutely amazing and was very pleasant. Very happy!
Mary is the best she always does beautiful work on my nails ♥️♥️
The guy that did my nails was so focus on joking with what was on tv that one of my nail is crooked and some are thicker then the others. Don’t suggest going to that nail salon ever again. He did a poor job at sizing them all the same and it’s ridiculous.
I have frequented many times- the dip gel usually lasts for abt 2.5-3 weeks. However, recently got nails done just before a trip and they started peeling TWO days after and essentially peeled entirely off by end of the week. Called to complain Tom (manager) did not offer a monetary refund but said I could get nails redone free of charge. Happy to have gotten them redone but it was completely out of my way and not to mention, I had peeling/ gross nails the entire trip.
Cool nails but i didn’t like the service. felt rushed
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Pro Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 11:00 AM - 08:00 PM |
|---|---|
| Tuesday | 11:00 AM - 08:00 PM |
| Wednesday | 11:00 AM - 08:00 PM |
| Thursday | 11:00 AM - 08:00 PM |
| Friday | 10:00 AM - 09:00 PM |
| Saturday | 10:00 AM - 09:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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Location
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