Le Nails Lashes & spa

+1 303-306-2338

17150 E Iliff Ave C2, Aurora, CO 80013 United States of America

Open Today: -

Quick Facts About Le Nails Lashes & spa

Le Nails Lashes & Spa Strengths:

1. Quick service: Many customers appreciate the fact that Le Nails Lashes & Spa provides quick service. Customers have mentioned that they never waited more than 5 minutes, even without making an appointment. This efficiency is a strength as it allows customers to get their nails and lashes done in a timely manner, without long waiting times.

2. Friendly staff: Multiple comments mention the friendliness of the staff at Le Nails Lashes & Spa. The employees are described as nice, friendly, and welcoming. This positive customer service experience contributes to the overall satisfaction of customers and creates a pleasant environment for them.

3. Knowledgeable and attentive staff: Customers appreciate that the staff at Le Nails Lashes & Spa are knowledgeable and attentive to their needs. In one comment, a customer praises the staff for answering all her questions about eyelash extensions and explaining the process to her. The attention to detail and willingness to provide information demonstrate the expertise of the staff.

4. Clean environment: Several comments mention the cleanliness of the salon. The absence of acrylic smells and the use of fresh oranges, limes, and rose petals during treatments contribute to a clean and pleasant atmosphere. A clean environment is crucial for a spa and nail salon, as it helps customers feel comfortable and reassured about the hygiene practices of the establishment.

5. Variety of services: Le Nails Lashes & Spa offers a range of services, including nail treatments, lash extensions, and pedicures. Customers appreciate the variety and have specifically mentioned the Herbal Detox Therapy Pedicure as a luxurious and relaxing experience. This variety allows customers to choose the services that best suit their needs and preferences.

Le Nails Lashes & Spa Weaknesses:

1. Painful experience: One customer had a painful experience during a pedicure at Le Nails Lashes & Spa. The use of a tool that caused discomfort and pain resulted in infections on both of the customer's big toes. This negative experience highlights a weakness in the quality of the service provided, as the use of improper tools and lack of attention to customer discomfort can lead to negative outcomes.

2. Infections from treatments: Multiple comments mention infections following treatments at Le Nails Lashes & Spa. This suggests a potential weakness in the hygiene practices or sterilization procedures of the establishment. Infections can be off-putting for customers and may harm the salon's reputation. It is important for the salon to address this issue and take necessary steps to prevent infections.

3. Lack of availability during the pandemic: One customer mentioned that Le Nails Lashes & Spa closed during the pandemic. Although this may have been a necessary measure for the safety of both customers and staff, it resulted in inconvenience for those who relied on the salon's services. This weakness highlights the salon's lack of contingency plans or alternative service options during unforeseen circumstances.

In conclusion, Le Nails Lashes & Spa has strengths in terms of quick service, friendly and knowledgeable staff, a clean environment, and a variety of services. However, weaknesses include painful experiences during treatments and instances of infections following services. Addressing these weaknesses and focusing on maintaining good hygiene practices and customer satisfaction can help the salon improve and grow its customer base.

Best TL Reviews

Love this place. Quick and the ladies are always nice. I never make an appointment and have never waited more than 5 minutes here.

First time coming and I absolutely enjoyed my experience!! I never got eyelash extensions before and she answered all my questions and she told me everything is was doing. Lyn took her time, as well as the nail tech they both are perfectionist. Friendly environment, the salon did not smell like acrylic. Your greeted at the door …….I will be returning as well as telling all my friends.

Second time getting Le Nails Herbal Detox Therapy Pedicure. Drove all the way up from monument to get worked on alongside my wife. Best thing after a month of Peloton rides. You get what you pay for. Be prepared to sit a few hours in relaxing bliss. -removed photos of the menu at owners request-

Fresh oranges, limes and rose petals. I'm getting the full treatment and I love it!!! THANK YOU Dan and the team at Le Nails Lashes and Spa, you never disappoint ❤️

I went here for the first time two days ago as my normal nail place had a wait and I didn’t have time so I thought I’d try this place. Bad move on my part.

The atmosphere was nice, prices were competitive, and the staff was friendly enough but during my pedicure, the lady who was doing it used a tool that I’ve never seen used before (long and thing, looked like a metal nail file or letter opener but smooth and sharp) to get between my nail and flesh on either side of my big toes. It was actually very PAINFUL. I’m the person that will just suck up discomfort and pretend like everything’s ok so we can move on but I did say that it was painful to her.

The next day I had an infection on my left toe and now today both of them are showing signs of infection. Now I have to wear bandages on them which is not the look I was going for after a pedicure.

Next time I’ll stick with my normal place. I’m giving 2 stars because if it weren’t for the part that caused the infections it would have been a pleasant experience.

Always love the services here at Le Nails! I have been coming here for 7+ years and even though I don’t live in Aurora anymore I make sure to make a trip from Monument to Aurora when I need my nails done. They recently added a new pedicure service “Herbal Detox Therapy Pedicure” and it’s pure luxury. Longer message, therapeutic salts, candle oil, plus more! And they make you an amazing batch of herbal tea! Highly recommend!!

I wanted to go natural. I have long nails. It's extra for them, but worth it. Very few broken nails. Free to fix. They do powder only. Great place, clean and friendly. They closed during pandemic, and I tried other salons. Never again!! SALON for life.

The best place for dip nails. They last 3-4 weeks and Tim always does a great job.