Lee's Nail & Spa

+1 909-783-7711

1705 E Washington St # 102, Colton, CA 92324 United States of America

Open Today: -

Quick Facts About Lee's Nail & Spa

Lee's Nail & Spa has received mostly positive reviews, indicating several strengths. The salon seems to have a loyal customer base, with many customers returning and specifically requesting certain technicians. This indicates the presence of talented and skilled nail technicians who consistently deliver satisfactory results. One customer even mentioned that they have been going to Sarah for two years and have always received beautiful nails.

The atmosphere at Lee's Nail & Spa is also praised by customers. They mention that the staff is friendly and courteous, creating a welcoming environment. The salon seems to prioritize customer satisfaction, as they listen to their clients' preferences and take the time to ensure a thorough and well-done service. This attention to detail and patience is appreciated by customers, especially those who may have had negative experiences at other salons.

Customers also appreciate the flexibility of the salon. While it is recommended to make an appointment, Lee's Nail & Spa is accommodating to walk-ins and provides realistic wait times. This shows that the staff is efficient in managing their schedules and is able to handle unexpected customers without compromising the quality of their services.

The salon is also commended for its creativity and talent in nail designs. One customer mentioned that they had a perfect Christmas design done, which indicates that the technicians are capable of executing unique and intricate designs. This showcases their artistic abilities and adds a unique touch to their services.

However, there are a few weaknesses mentioned in the comments. One customer had a negative experience when they tried another location instead of Lee's Nail & Spa. This suggests that consistency across different locations may be an issue. It is important for the salon to maintain uniform quality and customer service standards across all its branches.

Another customer mentioned that their pedicure did not come out as well as their nails, although they acknowledged the effort put in by the technician. This indicates that there may be inconsistencies in the quality of services provided, with some technicians being more skilled than others. It is crucial for the salon to ensure that all their technicians are properly trained and equipped to deliver consistently excellent results.

Lastly, one customer mentioned that they had difficulty getting an appointment on a Saturday. This suggests that the salon may have limited availability during peak times, which could potentially lead to customer dissatisfaction and the loss of potential business. It would be beneficial for the salon to consider expanding their hours or hiring additional staff to accommodate the demand.

In conclusion, Lee's Nail & Spa has several strengths that contribute to its positive reputation. The salon is praised for its skilled and talented technicians, friendly atmosphere, attention to detail, and creativity in nail designs. However, there are also a few weaknesses, including inconsistencies in quality and availability during peak times. By addressing these weaknesses and maintaining their strengths, Lee's Nail & Spa can continue to thrive and provide exceptional services to their customers.

Best TL Reviews

My first nail experience after being in California for a while. My nails and toes needed help. I was very satisfied but could not get an appointment one Saturday and decided that I would try another location which I will leave nameless.

Bad decision on my part, it was an awful job, attitude and atmosphere. I couldn't wait to get back so they could fix this mess.

Now, I make sure to not wait until the last min and set my appointment. All the ladies are great and I experienced the man of the shop last week.

I loved his energy, his patience and thoroughness. When you find a place that works for you, appreciate them. I know I do .

She did the perfect x-mas design for me. Very creative & talented.

Sara is my nail tech she is amazing. But every Tech there whether they're doing nails or pedicures they do very good work.????????????????????????❤❤

Worth the wait, always friendly, courteous, and they listen to you. I have never had a bad pedicure there. I turn my fiance on to this place oh, and she doesn't like to go to very many new places. But she is a big fan of thiers now! We just got our feet done today.

It was first time coming here & they took really good care of me. I did a fill & a pedicure. I love how my nails came out. My pedicure didn't come as well but I could tell the lady was trying. I'll still come back

Nails turned out fabulous ???? The lady was friendly and did a great job.

I have been getting my nails done by Sarah for two years. She always does a beautiful job.

Love getting my gel pedicure here! Sara is my go-to for my full sets, manicures or pedicures. They don't rush you out the door for the next person which is amazing when you need that extra time just to mentally rest.

I suggest making an appointment but if i ever need to to a walk on they are realistic with the time I need to wait.