Quick Facts About HiWay Inn Express Hotel & Suites
HiWay Inn Express Hotel & Suites has several strengths that make it an attractive option for travelers. Firstly, the hotel's lobby is described as fancy and sets a positive first impression for guests. The cleanliness of the rooms is also highlighted by multiple commenters, indicating that the hotel prioritizes maintaining a hygienic environment for guests. The comfortable beds and pillows further contribute to the overall positive experience.
In terms of amenities, the hotel offers a range of useful facilities such as a microwave, fridge, A/C, and coffee maker in the rooms. This provides guests with convenience and allows them to enjoy their stay comfortably. The availability of both smoking and non-smoking rooms provides options for different preferences, while the fitness center caters to guests who want to maintain their exercise routines while traveling.
The hotel staff receives consistent praise for their friendliness and accommodating nature. They are described as polite, friendly, and willing to go the extra mile to ensure a pleasant stay for guests. Commenters appreciate the staff's willingness to make fresh coffee for them and their overall helpfulness throughout their stay.
The location of HiWay Inn Express Hotel & Suites also offers some advantages. Guests mention the proximity of Pruitt Grocery, which provides a variety of items, including a wide selection of popcorn. Additionally, the nearby Midnight Bakery is highlighted as an unexpected luxury that guests recommend visiting. Furthermore, the presence of a casino and truck stop across the street may appeal to some guests who are looking for entertainment options nearby.
However, the hotel does have some apparent weaknesses that should be taken into consideration. The comments mention unreliable Wi-Fi, which can be frustrating for guests who rely on a stable internet connection for work or leisure purposes. Another drawback is the hotel's decision to suspend breakfast service due to the pandemic, which may disappoint guests who expect this amenity. It is worth noting that plans are in place to update the lobby, indicating that the hotel is actively working to improve its facilities.
Some commenters mention that the hotel appears to be showing its age, particularly with regards to the need for new caulking around the shower area. While this may not be a major issue, it suggests that the hotel could benefit from some renovation and maintenance work to address any visible signs of wear and tear.
Overall, HiWay Inn Express Hotel & Suites has several notable strengths, including its clean rooms, comfortable beds, friendly staff, and convenient amenities. However, there are areas for improvement, such as the need for reliable Wi-Fi, reinstating breakfast service, and addressing any maintenance issues associated with the hotel's age. By addressing these weaknesses, HiWay Inn Express Hotel & Suites can continue to enhance its offerings and provide a positive experience for its guests.
Best TL Reviews
Pretty nice hotel for the middle-of-nowhere! The lobby looks fancy, breakfast area is nice, the rooms are clean, bed is super comfortable. Microwave, fridge, A/C, coffee maker a work well. Shower water has some awesome water pressure and gets wonderfully hot! TV channels were clear with a good selection. Staff is incredibly friendly. There are smoking & non-smoking rooms and a fitness center. The problems are unreliable wifi, still no breakfast served since the pandemic, and the hotel is showing a little age (needs new caulking around the outside of the shower - not a big deal).
We were here on a very slow day, so I chatted with the lady at the counter. Plans are in the works to update the lobby. Pruitt Grocery nearby has a large selection of popcorn for movie night and surprisingly good selections of many other things too! Midnight Bakery is an unexpected luxury that you gotta check out! Casino and Truck Stop is right across the street.
Rooms are very clean. Beds and pillows were wonderful.
We had everything we needed and more. Refrigerator, microwave, cable TV! The amenities for showering, shampoo conditioner even a beauty facial bar. How about that? Plenty of fluffy towels. Can't say enough about that because I usually always have to ask for more.
The staff was extremely accommodating. They made a fresh pot of coffee just for us because we needed it for the road. Very friendly. Even though we didn't use it, they had washers and dryers for the guests, free! I would recommend this chain of motels!
This is my 2nd stay here. First time was for one night and this trip is for 4 nights. I must say they have the most polite and friendly staff. There rates are great and rooms are large and clean. I love this new found hotel and will continue to stay here each time I’m close.
The room was dated, but CLEAN which IS super important! They STILL aren't providing ANY breakfast even though their rates are over-the-top!!! The bedding was REALLY uncomfortable and the pillows were horribly FLAT! Think I'll try a different place next time!
Very clean, limited decor or amenities, parking close by rooms, excellent service at front desk but a bit pricey for the area, absolutely nothing to do in Antlers, this is not the town to vacation in with kids!
Becky was awesome. Need to check your fire riser system on the west end of the building. It cycled on and off all night.
Terrible accommodations,terrible service and a absolutely horrific smell throughout the whole building. Will never be going back there again. Unless you want to be surprised when you stick your bare feet into what you think are fresh clean sheets you probably should check your sheets.. Mine had a combination of sand,leg hair and head hair neatly made up into a what looked like a freshly made up bed. Apparently the maids ( OWNERS) just go in and make the bed back up with the old sheets on it still. Absolutely disgusting. And when I went to the main office to complain about it at 10 PM (aggravating) I was told no problem, no problem followed by tomorrow tomorrow. I explain to her that I will not be sleeping in a dirty bed and made her go change the sheets. Unfortunately I had no other choice but to stay there for three or four days and I now have a small patch of what looks like bug bites on my back. Good luck…They don’t even deserve one star.
The staff was very nice my room was clean. I checked in really late and she moved my checkout time to noon. Stayed 2 days. Quiet nice clean