Quick Facts About Eva Nail Spa
Eva Nail Spa has a mix of strengths and weaknesses based on the comments provided. Some key strengths include the overall decent experience, the caring and skilled nail technician Luu, the excellent job done by Kim, the clean and pleasant environment, the gorgeous nails obtained, and the salon's long-standing reputation.
One of the strengths mentioned by a customer is the overall decent experience. While there were some minor issues like different lengths and crooked nails, the customer still liked them and didn't find these flaws noticeable. This suggests that the nail technicians at Eva Nail Spa can still deliver satisfactory results despite some minor inconsistencies.
Another strength of Eva Nail Spa is the nail technician Luu, who is highly praised for his professionalism and dedication to the wellbeing of his clients' nails. He is commended for strengthening weak and brittle nails and for consistently providing high-quality gel manicures. This indicates that Eva Nail Spa has skilled technicians who care about the long-term health and appearance of customers' nails.
Kim, another nail technician at Eva Nail Spa, is also mentioned as being excellent at manicures and pedicures. Additionally, she is recognized for being respectful of customers' time, especially for those in a hurry. This demonstrates that Eva Nail Spa has other competent and considerate technicians who excel in their work and prioritize customer satisfaction.
The cleanliness and pleasant environment of Eva Nail Spa are also mentioned as strengths. Customers appreciate the clean and nice-smelling salon, which enhances their overall experience. This implies that Eva Nail Spa maintains high cleanliness standards, creating a comfortable and inviting atmosphere for customers.
Another strength mentioned by a customer is the excellent customer service provided at Eva Nail Spa. The salon is praised for its friendly and professional employees, which adds to the positive experience. This suggests that the staff at Eva Nail Spa are trained to provide exceptional customer service, which contributes to customer satisfaction.
On the other hand, there are some weaknesses highlighted in the comments. One of the weaknesses mentioned is the owner Sally's behavior. She is described as being overly loud and rude with employees in front of customers. This creates an uncomfortable atmosphere for both customers and employees. Additionally, there are comments about Sally dragging out and missing steps while doing customers' nails. This indicates a lack of professionalism on the part of the owner, which can negatively impact the overall quality of the service provided.
Another weakness mentioned is the discrepancy in pricing. One customer claims to have received the same pedicure as a friend but was charged significantly more without any valid explanation. This suggests a lack of transparency and consistency in pricing, which can lead to customers feeling deceived and dissatisfied.
Furthermore, there is a customer who had a negative experience with an old man who provided a pedicure. The customer describes the technician as being confused, rude, and lacking manners. The technician's behavior, including making faces and speaking in a local language about the customer's requests, reflects unprofessionalism and a lack of respect for the customer. This kind of experience can severely impact the reputation of Eva Nail Spa and deter customers from returning.
In conclusion, Eva Nail Spa has various strengths such as providing decent overall experiences, having skilled and caring nail technicians like Luu and Kim, maintaining a clean and pleasant environment, and offering excellent customer service. However, there are weaknesses to address, including the owner's behavior, pricing discrepancies, and negative experiences with certain technicians. Addressing these weaknesses would be crucial for Eva Nail Spa to maintain and improve its reputation.
Best TL Reviews
Decent experience overall. Some nails look different lengths and some are crooked but I still like them and I don’t think it’s that noticeable. There was a slight wait but I didn’t make an appointment so it was to be expected. I got acrylics in a squoval shape and they were 47$
I have been going to Eva nail Spa for a long time now. I had gone to other salons but my nails were weak and breaking. Luu was the first tech I had been to who actually cared about the wellbeing of my nails. He got my nails to be strong and firm, with still continuing to do my nails every 2-3 weeks with gel. He is friendly and great with communication. He cares about his work and his clients!!! Luu is definitely the best nail tech!
Ask for Kim. She does an excellent job on manicures & pedicures. She is also respectful of your time if you are in a hurry.
A couple things about this spa…
1.) the employees have always been sweet and professional.
2.) the owner Sally will be overly loud and rude with employees in front of you, even walking away from doing your manicure herself dragging out and missing steps in doing your nails.
3.) my friend and I received the same $30 pedicure but charged me $55. I even double checked MULTIPLE TIMES that I was receiving the basic package which they said yes I was.
4.) a $55 pedicure is not even an option, needless to say I will not be going back or refer anyone to this business.
Very beautiful nail salon, clean and smells nice. The women I had was wonderful and very pleasant. I wanted my nails removed and paint over my natural nails; She did such a good job:)
Gorgeous nails every time nails everytime I get them done there maybe a lil pricey but love it. Excellent customer service
Went there today to get a pedicure and they sat me in the chair. So my feet were soaking in COLD water for about 20 min. I kept waiting.... Finally, an old man lean and short came to provide the service. He was not sure what service to provide. Was confused. I told him i need a pedicure. He was like asking me questions why did you get the gel paint done It’s so hard to remove. I was like this is the service you provide and charge for why you asking me this question?? He was so rude. Do not have any manners how to talk and approach a customer. And he was trying to make faces and talk in his local language with his co-worker about the kind of request I am asking. I had a nail broke in one of my feet fingers and he is like this nothing see my finger I hit mine with a hammer and it’s totally damage. I am like what the heck is he trying to tell there. A customer has come to get a service which needs to be professional and have the manners in a way to talk to your client rather than just making nonsense comments. Eva Nails you need to train or fire him if you want to sustain your permanent customers. I am not sure if I will visit them again for this kind of arrogant service provided today.
Have been going here for YEARS! I get so many compliments on my nails, love Eva Nail Spa!!
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Eva Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 03:00 PM |
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