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Nails 1st

+1 757-422-2299
1017 Laskin Rd #100, Virginia Beach, VA 23451 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About Nails 1st

Nails 1st place receives a range of comments, both positive and negative, which provide insights into its strengths and weaknesses. In order to thoroughly analyze these comments, it is necessary to consider various aspects of the salon, including the staff, nail services, cleanliness, price, and customer experience.
One of the main strengths highlighted by customers is the staff. Joyce, in particular, is mentioned as being the best, with a positive and energetic demeanor. This indicates that the salon has friendly and engaging staff members who create a pleasant atmosphere for customers. Additionally, another customer mentions that the staff was excellent and made them feel extremely welcomed, emphasizing the level of customer service provided by the salon.
In terms of the quality of nail services, customers have mixed experiences. On one hand, there are comments praising the beautiful and perfectly shaped nails that meet customers' expectations. This suggests that the salon has skilled technicians who can deliver satisfactory nail treatments. Furthermore, one customer specifically mentions Mrs. Lian as being great at her art and leaving their feet, legs, and nails feeling and looking great. This indicates that there are talented nail technicians at the salon who can provide high-quality services.
However, there are also comments highlighting some weaknesses in the nail services. One customer mentions that their gel nails chipped just three days after their visit and that lifting started as early as day two. This suggests that the salon may have issues with the durability of their nail treatments and application techniques. Another customer complains of poor coverage of the nails, indicating a lack of attention to detail in the nail application process. These weaknesses suggest that there may be inconsistencies in the quality of nail services provided by the salon.
The cleanliness of the salon is another aspect mentioned by customers. One customer states that it is the cleanest nail salon they have seen in a long time. This indicates that Nails 1st place places importance on maintaining a clean and hygienic environment for their customers. A clean salon is crucial for ensuring the well-being and satisfaction of customers, as it provides a more comfortable and safe experience.
Pricing is also discussed by customers, with both positive and negative comments. Some customers highlight the affordable prices as a strength of the salon, suggesting that Nails 1st place offers competitive pricing, making their services accessible to a broader range of customers. On the other hand, there is a negative comment stating that the customer felt overcharged compared to the menu prices. This indicates that there may be inconsistencies in pricing or a lack of transparency in communicating costs to customers. It is important for a salon to provide clear and accurate pricing information to avoid any misunderstandings or customer dissatisfaction.
Customer experience is a key aspect that is mentioned in several comments. Positive comments describe the staff as friendly and welcoming, creating a pleasant atmosphere for customers. One customer even mentions that they had a great time during a girl's beach trip and were happy with everything they had done at the salon. These positive experiences suggest that the salon has created a comfortable and enjoyable environment for its customers.
However, there are also negative comments regarding the customer experience. One customer mentions feeling rushed and unfriendly service during their visit. They also express disappointment in the lack of additional care, such as cuticle maintenance and finger oil application. Another customer expresses dissatisfaction with the rushed service and the fact that their nails started popping off and the polish peeled after a short time. These negative experiences indicate that there may be inconsistencies in the level of service provided by the salon, with some customers receiving a rushed and subpar experience.
In conclusion, Nails 1st place has various strengths and weaknesses based on the provided comments. The salon excels in terms of having friendly and energetic staff, providing high-quality nail services that meet customer expectations, and maintaining a clean environment. However, there are weaknesses in the durability and attention to detail of nail services, inconsistencies in pricing and customer service, and occasionally rushed and unfriendly service. It is important for Nails 1st place to address these weaknesses and ensure consistency in their services, pricing, and customer experiences to enhance customer satisfaction and maintain a positive reputation.


Best TL Reviews

Love this place!!! Joyce is the best. Love her energy
I’ve been going to this nail salon for a while and every time it exceeds my expectations. The nails are always beautiful and perfect without any lumps and they are always shaped exactly how I want them. The staff is excellent and I felt extremely welcomed my entire visit. Highly recommend.
gel nails chipped just 3 days after visit lifting started at day 2
poor coverage of nails
The prices are amazing.The staff was friendly. The services were great as well. The shop was nice and seemed to be clean. I would definitely recommend this place.
This place is a rip off. We got overcharged than what was on the menu price. Got Upcharged for a simple white tip acrylics & a SIMPLE fill. We didn't do anything additional. We did not get our hands rubbed, they didn't put oil on our fingers after nails were done, they did not take care of our cuticles. It was very rushed. Not even 2 weeks later and my nails are popping off and the polish peeled after a couple days. Super disappointed. ????
It was less then pleasant. I went for a pedicure and manicure. They rush, they are unfriendly, don't really speak to you. Everything cost extra. The price may sound good, but you pay for what you get. Pay the extra somewhere else and enjoy.
Mrs. Lian was very great at her art and made my feet, legs, and nails feel and look great! Definitely will recommend and also will come back! Thanks for your services!
Stopped in on a girl's beach trip! Very happy with everything we had done. Also, it's the cleanest nail salon salon I've seen in a long time! Great work guys!

Place Pictures

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Nails 1st Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Payments
  • Checks

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday 11:30 AM - 04:30 PM

How to go there

Location