Quick Facts About KT Nails
KT Nails has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one positive aspect of KT Nails is that the establishment was described as clean and nice by one customer. This suggests that the salon puts effort into maintaining a hygienic and pleasant environment for their clients. Additionally, one customer complimented a specific nail technician named Njhia for being patient and friendly. This indicates that KT Nails employs some skilled and personable staff members who can provide a positive experience for clients.
Moving on to the weaknesses, several negative comments revolve around issues with the customer service provided by the nail technicians. One customer complained that the nail technician repeatedly mentioned the prices of different types of polish, which made the customer feel uncomfortable and pressured. Another customer mentioned that their nail technician talked excessively, which disrupted the peaceful experience they desired. This suggests that some nail technicians at KT Nails may lack the ability to communicate effectively and provide a relaxing atmosphere for their clients.
Furthermore, the issue of overcharging was raised by multiple customers. One individual claimed that they were charged $55 for a regular polish pedicure when they only expected to pay a lower amount. This hints at a potential lack of transparency and a tendency to overcharge customers at KT Nails. Another customer mentioned that the price of their pedicure increased by $10 between the time they sat down and when they were ready to pay. This inconsistency in pricing raises concerns about KT Nails' business practices.
In terms of nail quality, one customer mentioned that their pedicure was not done well, and they were not offered the option to use a dryer. This suggests that the attention to detail and the overall quality of the nail services may be lacking at KT Nails. Another customer reported that their nails started to come off after just one week, indicating that the durability and longevity of the nail work may be subpar.
Another weakness highlighted in the comments is the unprofessional behavior of the staff. One customer mentioned that one of the nail technicians was swearing and being loud, which created an uncomfortable environment. Additionally, a different customer mentioned that they were refused service during the stated business hours and perceived it as a racial issue. These instances exemplify a lack of professionalism and customer care on the part of the staff at KT Nails.
Overall, based on the comments provided, KT Nails has some areas of strength such as cleanliness and the presence of skilled and friendly staff members. However, there are significant weaknesses in terms of customer service, pricing transparency, nail quality, and professionalism. These weaknesses could impact the overall experience and satisfaction of customers at KT Nails.
Best TL Reviews
NEVER EVER AGAIN….. When I handed the nail tech my polish for my pedicure, For some reason she insisted on telling me how much the gel costs vs the regular polish… Go to get my manicure and she repeated to me 6 times how much the gel polish was… Even the male tech told her OK. As in “OK, she heard you.” I decided I was done. I had my granddaughter with me and didn’t want to ruin her experience with the polite tech, so I let her get her manicure….
Go to pay, and the nail tech tried to overcharge me. Charged me $55 for a regular polish pedicure. After sitting waiting for my granddaughter to get done, I looked at my feet and noticed, my pedicure was NOT GOOD. They offered for me to sit under the dryer… After 30 minutes. I didn’t even know they had a dryer because it had t been offered.
Only positive about this is I don’t think she will be there much longer. The guy who appeared to be the owner wasn’t happy about it all.
Lastly, I like a peaceful experience when I get my nails done. It was not peaceful in there. The nail tech I had talked entirely toooo much. Everyone talked way too much except the young guy who I was wishing had been the one helping me.
DO NOT USE THEM!!!! If I could I'd give 0 stars. I used to get my nails done here regularly and stopped about 5years ago. I only had a little time to spare today so decided to stop in for a much needed pedicure while running errands in the area. The water was cold, the pedicure was rushed and to top it off, the price of my pedicure was changed $10 between the time I sat down and going to pay. When I questioned it, the tech no longer spoke English. NEVER AGAIN!!!
In transparency, I don't leave bad reviews. It's not my desire to ever effect someone's livelihood. Instead, I leave no review. To have left this bad review means it was well warranted.
"GET SOMEBODY ELSE TO DO IT"
If it was something less than 1 star i could give i would. My first experience here was horrible, the nail lady was super rude, super rough, she asked me "was this my first time getting my nails done" & i asked her " was this her first time doing so".
she kept burning my nails because she had the buffer on super high, she kept hitting my nails because she was rushing & i was literally the ONLY person in there it was 12 employees just sitting around, so i was confused about the rush. 1 week later my nails were coming off, I decided to call the nail shop. I asked if i can speak with the owner or the manager this person stated no one was available to speak, i asked if i can speak to someone other than himself he refuse, he then tells me that i am on speaker & customer can hear me, i stated it was unprofessional AND THE CUSTOMER STARTED TALKING TO ME ON THE PHONEi cant make this up!!! SAVE YOUR MONEY AND GO WHERE OUR DOLLAR IS RESPECTED!!!
THE SECOND TIME I TRIED TO DO BUSINESS HERE SERVICE WAS REFUSED. SAID THEY WERE CLOSED. YET THE SIGN WAS STILL ON AND THE DOOR SAY 8 PM. ONLINE BUSINESS HOURS SAYS THEY CLOSE AT 8PM. JUST SAY YALL DON'T WANT TO ASSIST BLACK PEOPLE.
This place was super clean and so nice !! I loved my nails done by Njhia (knee) he was patient and very friendly..will be back
OMG....I will start with how unprofessional the staff is at this place. No one greeted me when I walked in...that was when I should have left. One of the nail techs was cussing like a sailor and loud. This place is pricey. I got dip powder and was charged $10 to get my cuticles trimmed. My total was $85 I was like I will NEVER come back to this place. They charge for everything:-(. They have the nerve to be opening a 3rd place where Diva Nails used to be on 38th Street....no thank you!
This man told me I could get regular polish why I can’t get regular polish what’s the problem I highly do not recommend
The young gentleman was very polite and funny . He did amazing on my hands and took his time
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KT Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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