New Image Salon

+1 508-580-1787

22 River St, West Bridgewater, MA 02379 United States of America

Open Today: -

Quick Facts About New Image Salon

New Image Salon, as indicated by these comments, has a variety of strengths and weaknesses. These can be categorized into different aspects of the salon such as staff expertise, customer service, cleanliness, and overall atmosphere.

One of the main strengths of New Image Salon is the expertise of some of their hairstylists. Sarah, for example, is mentioned as having the ability to fix a previous hair color mistake and blend the hair color to make it look natural. This indicates that Sarah is skilled and knowledgeable in her craft, able to rectify and improve upon hair color mistakes made by others. This skill is highly desirable in a hair stylist, as it shows an attention to detail and the ability to achieve the desired result.

Another strength of the salon is the friendly and personable staff. Comments mention Claire and Amy specifically as being friendly and providing a great experience. This indicates that the staff at New Image Salon prioritize good customer service and creating a positive environment for their clients. Friendly staff can greatly enhance the overall experience, making the client feel welcomed and valued.

The salon is also commended for its cleanliness and decoration. One comment mentions Toni, who ensures that the salon is always clean and beautifully decorated. A clean and visually appealing salon creates a more pleasant experience for clients and enhances the overall impression of professionalism.

Additionally, the long-term client loyalty and positive word-of-mouth referrals demonstrate the salon's consistency and ability to create satisfied customers. The fact that clients have been going to the salon for 18 years and have referred family and friends indicates a level of trust and confidence in the salon's services.

However, there are also weaknesses evident in the comments. One comment mentions Darline giving an uneven haircut, which was described as the worst hair cut experience. This indicates that there may be some inconsistency in the skill level of the stylists at the salon. While this could be an isolated incident, it highlights the importance of ensuring that all stylists are highly trained and capable of providing excellent service.

It is also notable that there are mixed reviews regarding the overall experience and atmosphere of the salon. While some commenters mention the friendly and welcoming atmosphere, others do not touch on this aspect at all. This suggests that the salon may not consistently deliver a positive and welcoming experience for all clients.

In conclusion, New Image Salon has strengths such as skilled hairstylists, friendly staff, cleanliness, and long-term client loyalty. However, there are also weaknesses, including inconsistency in the skill level of stylists and mixed reviews regarding the overall experience. To improve, the salon should focus on ensuring consistency in service quality and creating a consistently positive and welcoming atmosphere for all clients.

Best TL Reviews

I went to Sarah to fix my hair , the previous hair stylist I went to did it chunky blonde and not blended at all but I went to see Sarah at new image and she did an amazing job I’m so happy I went to her she blended it so well it looks so natural !!

It was first visit. I had a very nice woman named Claire. I thought she did a great job, and she was very personable.

Posting on behalf of my mom

Darline gave me a very uneven hair cut. I can safely say that It is my worse hair cut experience. I wish I had never gone there .

I love the girls there I have known them all for 25 years they give a great haircut they're wonderful people

I have been going to Corinne for 36 years !! It never ceases to amaze me what she can do to my hair. Corinne and the entire shop are professional, courteous, friendly and welcoming to everyone who walks thru those doors. The shop is always clean and Toni always makes sure it is decorated beautifully and is always clean ! She does a wonderful job !

I have been a client of New Image for over 18 years & am so grateful to find a salon that is professional, friendly, clean, & comfortable from the moment I walk in for my monthly appointment. I know all the employees by first name & am always greeted with a smile.

I have referred family & friends to try New Image. They feel the same way I do.

One the BEST Salon visits I've had in a while! Thank you Claire..see ya in December ????❄

I've been giong to New Image Hair Salon for many years. I would highly recommend this salon. Everyone there is upbeat, friendly & always smiling what a great atmosphere! Amy has been cutting my hair for years and I am always complemented on my cut! She is fabulous, I can not say enough about how happy I always am with my cut/style.

Thanks for the great service and friendly atmosphere.

Karen C.