Quick Facts About Divas Nail Salon
Divas Nail Salon is a popular nail salon that has both strengths and weaknesses based on the comments provided.
One of the major strengths of Divas Nail Salon is their skilled and artistic nail technicians. Several customers praise the salon for their ability to create beautiful and high-quality nails. One customer, who has been going to the salon for 10 years, even mentions that the salon's nail technicians are like "artists." This suggests that the salon has a talented team who can bring the desired designs to life and exceed customers' expectations.
Another strength mentioned by customers is the salon's commitment to ensuring customer satisfaction. One customer states that they have never had a bad experience at Divas Nail Salon, emphasizing that the salon does not allow customers to leave with nails that look bad. This suggests that the salon has high standards for nail services and works diligently to meet them. Additionally, the customer who had their nails done for their wedding praises the salon for exceeding their expectations and creating nails that were better than the sample photo.
The long-lasting results are also highlighted as a strength. A customer mentions that their nails last almost three weeks, which is impressive considering their job as a hairstylist makes their hands endure a lot. This suggests that Divas Nail Salon uses high-quality products and techniques to ensure that their nail services have longevity.
Despite these strengths, there are also weaknesses mentioned by certain customers. One major weakness noted is the inconsistent experience with different nail technicians. One customer complains that they had three different people work on their nails, and the third person applied a nail color that they did not choose. This suggests a lack of communication and coordination among the salon's staff, resulting in inconsistencies in service delivery.
Another weakness highlighted is the pricing inconsistency. One customer mentions that their mother was charged more for the same service compared to their friend. This suggests a lack of transparency and fairness in pricing, which can lead to customer dissatisfaction.
Several customers also mention poor experiences with specific nail technicians. One customer mentions that the nail technician they specifically requested based on positive reviews turned out to be rough and cut almost all their fingers during the service. Another customer complains about feeling rushed during their recent visits, with the nail technician not paying enough attention to their nails and causing them to bleed. These experiences suggest a lack of attention to detail and carelessness from some of the nail technicians, potentially compromising the overall quality of service.
Lastly, there are comments regarding the lack of friendliness and unwelcoming atmosphere at the salon. One customer describes feeling ignored and unwelcome as a first-time guest, which made them uncomfortable. This suggests a potential issue with customer service and the need for improvement in creating a warm and welcoming environment for all customers.
In conclusion, Divas Nail Salon has strengths in terms of skilled and artistic nail technicians, commitment to customer satisfaction, and long-lasting results. However, there are weaknesses in terms of inconsistencies with different nail technicians, pricing inconsistency, poor experiences with specific technicians, and an unwelcoming atmosphere. These weaknesses should be addressed to ensure a consistently positive experience for all customers.
Best TL Reviews
I have been getting my nails done here for 10 years and will not go elsewhere, even after moving an hour away. They don't let you leave with nails that look bad. I have never had a bad experience here. A bit pricey, but well worth it. They are artists. I had my nails done for my wedding, and they came out better than the sample photo (thanks Wong!). Give this place a try. You won't regret it.
I went in and asked for Val because I read a review saying he was gentle and great with cuticles. HE WAS NOT GENTLE AT ALL, he cut almost all my fingers. He was super rough. The nails themselves are pretty but not if almost all my fingers are cut up!
I went here off of a google search I did, and I’m beyond impressed! My nail tech was amazing, polite and funny! I’m so in love with my nails! Thank you!!!!
Went there not to long ago. My mom was charged 76 dollars for polish on her finger nail and feet. Friend was charged 6 dollars less for the same thing. They over charge than what their pricing is. Never go there. Had three different people work on my nails. 1 cleaned my nails, 2nd did same thing. 3rd put the fake nails and the color i never chose. I never tipped bc it costed 45 dollars. I will gladly go to the salon in Kingston.
I always bring in a inspirational picture and they nail it every time! Pun intended! My nails last almost 3 weeks and I'm a hairstylist do my hands take a beating!
I’ve been coming here religiously for about two years now, never once have I had a complaint until recently. My last few visits have felt extremely rushed and like I just absolutely have not been taken care of. Visited today for a fill and a pedi, the entire process was rushed and my nails were burning terribly afterwards due to him using the drill bit so carelessly on my nails. Kept looking away with the drill still going and paying attention to everything else besides my nails. Pricked my finger with it as well and caused me to bleed. Told me “sorry”. I then received a pedicure from who seemed to be a newer employee, she then proceeded to literally DIG at both of my big toes trying to remove excess skin, I had to pull away and tell her it hurt. I have never experienced this before during a pedicure here. I’m not going to say my nails don’t turn out exactly how I want every time because they are pretty on point but unfortunately after reviewing my experience during my last few visits they have lost a good customer due to feeling literally afraid I’m going to be seriously injured. It’s a shame because I really do like the salon and most of the techs who work there.
Best nail salon in the area!
This place was very rude and dismissive. It seems like they do great nails, but I felt very unwelcome upon entering. No one greeted, I had to initiate conversation as everyone was just staring at me. It was an uncomfortable feeling and I refuse to spend my money on a place that causes me to feel that way as a first time guest. Again, it seems like they do great nails, but where I am unwelcomed, I will take my money and time elsewhere.
Be kind to those because you don’t know who you are talking to in the long run.
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Divas Nail Salon Info
Amenities
From the business
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Identifies as women-owned
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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