Quick Facts About Classy Nails
to this place every time I need my nails done.
After analyzing the comments, we can identify several strengths and weaknesses of Classy Nails place.
Strengths:
1. Skillful and knowledgeable nail technicians: Many comments highlight the expertise of the nail technicians, particularly Tom and Tung. Customers appreciate the high-quality work and the ability to restore and maintain the length of their nails. This suggests that Classy Nails has experienced and talented staff members who excel at their craft.
2. Excellent customer service: Multiple comments mention the exceptional customer service provided by the staff at Classy Nails. Customers feel warmly greeted, attended to quickly, and offered valuable suggestions. This reflects a strong focus on customer satisfaction and a dedication to ensuring a pleasant experience.
3. Reasonable pricing: Despite one comment mentioning that Classy Nails is a bit on the pricey side, most customers consider the prices to be fair and reasonable. This could be seen as a strength, as it suggests that Classy Nails offers good value for the quality of service provided.
4. Flexibility and accommodation: The positive feedback regarding accommodating last-minute appointments demonstrates that Classy Nails is willing to go the extra mile to meet the needs of its customers. This willingness to be flexible can be a strong selling point and help build customer loyalty.
Weaknesses:
1. Pricing concerns: While most comments mention reasonable pricing, one customer found Classy Nails to be a bit expensive. This raises a potential weakness, as customers may feel hesitant to visit or become repeat customers due to pricing concerns. Classy Nails should consider addressing this issue or clearly communicating the value provided to justify the prices.
2. Limited information on other technicians: Although Tom and Tung received positive feedback, there is little information about other technicians working at Classy Nails. This lack of mention may suggest that customers have a limited selection of skilled technicians to choose from. Classy Nails may want to consider showcasing the expertise of their other technicians to ensure customers have confidence in all of their staff members.
3. Insufficient mention of overall salon experience: While the comments focus on the quality of nail services and customer service, there is limited discussion regarding the overall atmosphere and ambiance of the salon. This lack of information regarding the overall salon experience may indicate a potential weakness in terms of creating a truly inviting and comfortable environment. Classy Nails could benefit from further enhancing the ambiance of their salon to provide a more holistic experience for their customers.
4. Limited feedback from repeat customers: Although many comments mention customers' intentions to return to Classy Nails, there is little feedback from repeat customers who have already been back. This lack of follow-up feedback may hint at a potential weakness in customer retention. Classy Nails should prioritize building long-term relationships with customers to ensure repeat business and positive word-of-mouth recommendations.
Overall, Classy Nails possesses several strengths, such as skilled nail technicians, excellent customer service, reasonable pricing, and the ability to accommodate last-minute appointments. However, there are potential weaknesses related to pricing concerns, limited information on other technicians, inadequate mention of the overall salon experience, and a lack of feedback from repeat customers. By addressing these weaknesses and capitalizing on their strengths, Classy Nails can continue to provide exceptional service and attract loyal customers.
Best TL Reviews
Tom always does a great job on my nails. Has helped me restore the length of my nails and my gel manicures last longer than ever. That’s never happened anywhere else so I am loyal to classy nails.
They did an amazing job. Best costumer service ever! My nails look sooo good. I LOVE THEM!
I had such a pleasant first time experience here! Tom did such an impeccable job on my nails. I was greeted warmly and attended to very quickly. This will definitely be my new nail home :)
Open on Sunday! Tung did a good job on my nails. The artist take their time. A bit on the pricey side. But hey you get what you pay for.
I walked in at the last minute, and Tom was very nice and was able to accommodate me. He also suggested a service for me that I hadn't thought of which would prolong my manicure. Thank you Tom!!
I really love classy nails. They were very professional and punctual. They took the time to explain everything to me and made sure I understood
The price was very reasonable. I will definitely be coming back.
New owner. I walked in needing a fill somewhere close by to where my boyfriend had an appointment and Tom did not disappoint, the price is good and he’s very friendly and kind! This will be my new place to go. I like simple and he did a great job.
Me and my mom went there today to get my birthday nails done and they did amazing job they took their time on doing our nails and they came out amazing I’ll be going back
Place Pictures
Classy Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places
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