Quick Facts About Sunlight Salon Four Season Plaza
Sunlight Salon Four Season Plaza has a number of strengths and weaknesses based on the comments provided.
One of the strengths of the salon that is consistently mentioned is the pleasant and professional experience. Customers have been going to the salon for many years and have consistently had positive experiences. This indicates that the salon has a loyal customer base and provides good customer service. Additionally, the salon is patient when customers bring their children for Mommy & Me dates, which shows that they are accommodating and understanding.
Another strength that is mentioned is the clean atmosphere of the salon. Customers appreciate the cleanliness of the salon, as it contributes to a pleasant experience. Additionally, the massage chairs during pedicures are highly praised, indicating that the salon provides a comfortable and relaxing environment for customers.
The salon's ability to accommodate specific design requests is another strength. One customer mentions that they did a great job with the design they asked for. This suggests that the salon has skilled technicians who can fulfill customer requests and provide quality nail designs.
Despite these strengths, the salon also has some weaknesses that were mentioned in the comments. One customer had a horrible experience where their gel nails were poorly done and uneven. The customer had to request multiple technicians to fix their nails, and throughout the process, the technicians made jokes about the poor service. This indicates a lack of professionalism and expertise in nail services.
Another customer had a disappointing pedicure experience at the salon. The customer felt that they did not receive a proper pedicure as the technician only removed the old polish, cut their nails, and applied new polish without any additional services such as leg scrub or foot massage. This suggests a lack of attention to detail and a failure to meet customer expectations.
The comments also mentioned instances where the technicians were speaking in a language that the customers couldn't understand and were making jokes about the service received. This raises concerns about customer respect and professionalism within the salon.
Overall, Sunlight Salon Four Season Plaza has strengths in terms of providing a pleasant and professional experience, accommodating specific design requests, and maintaining a clean atmosphere. However, the salon also has weaknesses in terms of poor nail services, inadequate pedicures, and unprofessional behavior from technicians. These weaknesses indicate a need for improvement in terms of skill training, attention to detail, and customer service.
Best TL Reviews
I’ve always had a great experience at Sunlight. I have been an on and off customer for the past 10 years, and my experience is always the same: pleasant, reasonably quick, and professional. They are also very patient if you bring your children for Mommy & Me dates.
First time here and they did a great job with the design I asked for :)
Great place. A very clean atmosphere. Friendly staff! Massage chairs during pedicures are amazing.
My experience at this salon was horrible! I went in and requested a refill for my gel nails. While I’m not a nail technician, I have been coming to the salon long enough to know when someone has limited experience or has been poorly trained. I went to the other side to get a pedicure and while sitting there I quietly asked the gentleman if he could get someone to redo my nails and showed him my hands. My nails were uneven, and lumpy please see picture for details At this point another technician working nearby and the woman doing my nails began to converse. Unfortunately, I was not able to understand what was being said. There were several ladies around me that were enjoying the service that I myself was waiting for. However, once the technician started my pedicure, I noticed that I was not offered any specific services like the other customers sitting around me (i.e. spa Pedi, regular or deluxe), rather my feet were placed in cold water and only after I asked for the water to be adjusted did I begin to look more closely at my nails. I tried to get as comfortable as I could while they continued to make jokes about the poor service I received. In the end, the services provided for my feet and toenails came out fine. Shortly after my pedicure, I was approached by the woman who originally did my nails. She told me that I messed the polish up but she would repaint my nails. There was another customer sitting next to me, so I was mindful not to make her uncomfortable about the service she would soon receive. Instead, I just asked for another person. I showed the other technician my nails and explained that nails should not have bumps and gasps where polish should be. After going back and forth with three people, I was told the salon was “busy”. I told them I would wait to get them fixed. The guy who did my pedicure returned and said he would fix my nails.
During this process, the original nail technician returned again and grabbed my hands and said she would do it, I pulled my hands away and firmly told her to please stop grabbing me and someone else would fix my nails. While getting them done, I noticed the technicians in the salon continued to talk about me amongst themselves – pointing and making jokes. At this point, I’m now on the phone speaking with a friend and said to her that it would be nice if they spoke a language that I, the client, could understand while they are obviously talking about me. This would give me the opportunity to respond. I noticed that two of the technicians stopped working and pulled out towels around where I was sitting and gestured for another person to stand by the door (which seemed kind of strange since they just told me they were so busy). While still on the phone, I said “I guess they are worried about me being unhappy and think I’m about to run out without paying for service.” I truly wish this review could come to an end but I have more to add.
Had a manicure and pedicure feel like a new person. They are always so friendly.
This was the first time I have been here and I’m not impressed at all. This Has to be the worst pedicure I have ever had in my entire life. All she did was remove my old polish and cut my nails down and replace with new polish. This is not a pedicure. I am used to having a pedicure where they scrub your legs or do you cuticles scrub the bottom of your feet, and then a nice long massage with lotion this did not occur . I will never come back here again! Worst $30 I ever spent on a pedicure! I would not recommend this nail salon to anyone.
My experience was amazing 10/10 super nice people and very good designs I would highly recommend!
Very nice! Loved the décor and very friendly people. My first time going and will definitely go again. They did a great job with my pedicure. Will go back to do dip nail color.
Place Pictures
Sunlight Salon Four Season Plaza Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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