Sassy Hair & Nails

+1 228-388-3443

240 Eisenhower Dr, Biloxi, MS 39531 United States of America

Open Today: -

Quick Facts About Sassy Hair & Nails

Sassy Hair & Nails has received mostly positive comments from customers, highlighting its strengths in terms of customer service, quality of work, and overall satisfaction. However, there are also a few negative comments that point out weaknesses in the salon's service, specifically regarding nail services and one particular staff member.

Starting with the strengths, one customer expresses gratitude for the kindness shown towards their elderly mother. This demonstrates that the staff at Sassy Hair & Nails is attentive and caring towards all customers, including older individuals who may require extra assistance. Miss Tweety, in particular, is praised for being wonderful and super nice.

Another positive comment praises the salon for providing satisfactory manicure services. The customer's wife is happy with her manicures, indicating that the salon has skilled nail technicians who can deliver high-quality results.

In terms of hair services, a customer is highly satisfied with their experience. Mentioning Lee as a fantastic hairdresser, the customer immediately felt comfortable and confident while getting their haircut. This positive feedback suggests that the salon has experienced and skilled hairstylists who can create a pleasant and enjoyable experience for customers.

Another strength highlighted in a comment is the exceptional customer service provided by the staff. The salon is described as treating customers like family and never failing to accommodate their needs. This indicates that Sassy Hair & Nails prioritizes creating a welcoming and personalized environment for each customer, enhancing their overall experience.

Additionally, a comment praises the salon for consistently delivering great nail services. The customer mentions that their nails always look great after each visit, suggesting that the salon consistently maintains high-quality standards for nail services.

Despite these positive reviews, there are also a few negative comments that point out weaknesses in Sassy Hair & Nails' services. One customer expresses their disappointment with a specific nail technician who seemed to rush through the service and ended up cutting them. This negative experience raises concerns about the attention to detail and carefulness of certain staff members.

Another customer shares their dissatisfaction with the longevity of their nail polish. Only a few days after the service, the polish on the customer's toes began peeling off. This indicates a potential weakness in the application or quality of nail products used at the salon, as the longevity of a manicure is an essential factor for customer satisfaction.

Furthermore, one customer warns against getting hair services from Howard, highlighting their negative experience with a bad haircut and high charges. This indicates that there might be inconsistencies in the skill level of staff members and potentially dishonest pricing practices.

Lastly, a comment warns potential customers against getting services at Sassy Hair & Nails, stating that it could result in an infected toe or a bad manicure. This negative comment raises concerns about the salon's overall cleanliness and sanitation practices, as well as the quality of their nail services.

To conclude, Sassy Hair & Nails has several strengths, including exceptional customer service, skilled nail technicians, and overall customer satisfaction. However, weaknesses are also evident, particularly in the areas of attention to detail, longevity of nail services, potential inconsistencies in staff skills, and concerns about cleanliness and hygiene practices. The salon should address these weaknesses to continue providing top-notch services to its customers and maintain a positive reputation.

Best TL Reviews

Thank you being so kind to my mother. Miss Tweety was wonderful. My mom is 91 years old Miss tweetie was super nice with her. Thank you so much!

My wife has been coming lately, and she is happy with her manicures here. I recently had tried a haircut here. Lee was fantastic and I immediately was comfortable sitting and letting her do her thing. I would highly recommend this salon for all of your hers and his needs.

The staff treats you like family. Top notch customer service and never fail to accommodate each person’s needs.

Love them they do great nails, and they last every time I go!!!

I've been getting my hair and nails done there for many many years. I love them and I love it there. I recommend Sassy Hair ad Nails to anyone ! There work is great.

I’ve been here a few times before and did a pretty good job, but this time wasn’t the case. This one nail tech cut me while she was doing my finger nails. She seemed as if she was rushing. Only a few days after my service, my polish on toes was already coming off. I went back a few days later to explain how my polish was already peeling and I wanted it fixed. One of the workers tried to stick me with the SAME nail tech I told them who did a poor job. Very nice looking place, but the customer service is awful.

I went here MONDAY. Got a full set of acrylics. Paid $55, not including tip. Today is THURSDAY. I already have a nail that has lifted. I have been getting my nails done regularly for over a year now. I have NEVER had a nail lift on a fresh set of acrylics, much less within DAYS of application. I am so angry. I refuse to pay to have a nail repair if they cannot properly apply the nails in the first place to last the typical 2 weeks.

Do not do it unless you want an infected toe or a bad manicure.

Definitely do not get your hair trimmed or coloring there by howard.

He will charge you for some outrageous price.

And give you a terrible hair cut.