Lee Spa Nails

+1 916-629-9234

8300 Delta Shores Cir S #130, Sacramento, CA 95832 United States of America

Open Today: -

Quick Facts About Lee Spa Nails

Lee Spa Nails has several strengths based on the comments provided. Firstly, the workers are consistently mentioned as being very nice and providing great customer service. This is important in creating a positive and welcoming atmosphere for customers. The comment about the nail tech, Helen, taking the time to fix previous damage and providing a beautiful nail design highlights the expertise and skill of the staff at Lee Spa Nails.

Another strength mentioned is the wide selection of nail colors available at Lee Spa Nails. This sets them apart from other nail salons that may not offer as diverse of a selection. Having a variety of colors to choose from allows customers to express themselves creatively and find the perfect shade for their nails.

Additionally, the comment about the little chair and positive experience for a 3-year-old receiving a pedicure shows that Lee Spa Nails is family-friendly and accommodating to all ages. This can be a significant strength for customers who may have children and want to bring them along for a pampering session.

The comment about being able to receive a pedicure, manicure, massage, or cleaner chair further highlights the strengths of Lee Spa Nails. They provide a range of services, allowing customers to choose the treatments that best suit their needs and preferences. This versatility can attract a wider customer base and cater to different preferences.

Furthermore, the positive comments about the tools being sterilized and the employees taking their time during the service emphasize the importance of hygiene and attention to detail at Lee Spa Nails. These aspects are essential for customer satisfaction and ensure a clean and safe environment.

However, there are also weaknesses mentioned in the comments. One customer mentions that the cuticle cream used during the manicure did not moisturize their dry cuticles effectively. This suggests a potential issue with the quality of the products used at Lee Spa Nails, specifically the cuticle cream. This could be a weakness if the salon consistently uses subpar products, as it can impact the overall quality of the service provided.

Another weakness mentioned is the incident where a customer was cut during their nail service and received no acknowledgment or apology from the nail technician. This shows a lack of professionalism and customer care, which can greatly impact the customer's experience and satisfaction. Apologizing for mistakes and ensuring customer comfort is crucial in maintaining a positive reputation for any business, including Lee Spa Nails.

Lastly, the inconvenience of not being able to pay the tip on a credit/debit card is mentioned as a weakness. This may cause inconvenience for customers who may not carry cash or prefer the convenience of paying with a card. Providing various payment options, including card payments for tips, can enhance the overall customer experience and convenience.

In conclusion, Lee Spa Nails has several strengths, including friendly staff, a wide selection of colors, family-friendly environment, range of services, hygiene practices, and attention to detail. However, there are also weaknesses, such as potential issues with product quality, lack of customer care in response to mistakes, and limited payment options. These strengths and weaknesses should be taken into consideration by potential customers when deciding whether to visit Lee Spa Nails.

Best TL Reviews

I am a regular here and the workers are very nice. They are somewhat expensive, but worth it. I suggest going to this nail salon.☺️????

My experience here was AWESOME! My nail tech Helen did a wonderful job on my nails & took the time to fix the damage someone else did. I'm so picky about paying money for a service that should be done right & she did not disappoint at all. I even let her have free range on what my nail design should be & it came put sooooooo beautiful. I'm a truck driver so this will always be my one & only place I get my nails done. Period! Thank you!

I love coming here great customer service and I love all the colors they have every other place I went to don’t have a good selection on nail colors. But lee spa nails is the place to go but hey that’s just for me! Lol

Very happy with my experience and my nails. My 3yr old also got her toes done and she loved the little chair.

I like this Salon place because you get pedicure manicure you can get them of a massage or cleaner chair I like it

Poor service got a manicure. I believe the cuticle cream is watered down because it did nothing to my hard dried out cuticles. When I left the shop I went into my purse to grab my car keys nails were ruined. Not worth the time and money. I do not recommend this place.

I got a pedicure and let me just say it was amazing! I was given what I wanted. Nothing hurt well treated! For a pedicure I give it a 5 stars. I also got my nails done and the whole thing started off great until she cut me and it hurt so bad and she attacked like nothing happened and I was bleeding. She never said sorry or anything. Apart from that happening she gave me exactly what I wanted! She did miss putting the powder on the side of some of my nails but over all everything else was great.

I got a full set with designs, deluxe pedi and eyebrows all were great, the tools were sterilized and the employees were friendly. They all took their time on the service and I was happy about that and I didn’t feel rushed. It was a little pricier but it’s in a new area so that’s expected. I love my nails and the selection of colors and designs. The only down is that you can’t pay your tip on your credit/debit card only cash with they have an atm.. so that was a little inconvenience but still liked the place and will be returning