Great Cuts

+1 248-461-6659

1531 N Williams Lake Rd, Waterford Twp, MI 48327 United States of America

Open Today: Closed

Quick Facts About Great Cuts

Great Cuts place has both strengths and weaknesses, as evidenced by the comments provided.

Starting with the strengths, it is clear that the staff at Great Cuts place is highly praised for their skills and professionalism. The first comment mentions that both ladies working were amazing and provided a kind and compassionate service. This shows that the staff at Great Cuts place is attentive to the specific needs and concerns of their clients. Additionally, the comment expresses gratitude for the time and energy given by a stylist named Ashley. This suggests that the staff at Great Cuts place is dedicated to providing a high-quality experience for their clients. Another comment highlights the expertise of a stylist named Lana, specifically mentioning their ability to handle curly hair. This demonstrates that the staff at Great Cuts place have specialized knowledge and are able to cater to different hair types.

Furthermore, Great Cuts place receives praise for its friendly and efficient service. One comment mentions that the staff is easy to talk to and listens to the client's needs. This indicates that the staff at Great Cuts place values communication and customer satisfaction. Another comment states that the service was fast and efficient, suggesting that Great Cuts place prioritizes time management and ensures a quick experience for clients.

Moreover, it is worth noting that Great Cuts place is commended for its ability to rectify haircuts or color treatments that were previously mishandled by other salons. This indicates that the staff at Great Cuts place are skilled in fixing and improving upon existing hairstyles, making the salon a reliable option for clients who have had negative experiences elsewhere.

Moving on to the weaknesses, there are a few negative comments that highlight areas where Great Cuts place could improve. One comment expresses dissatisfaction with a recent haircut, stating that it was the worst they have ever had. This suggests that there may be inconsistency in the quality of service provided at Great Cuts place. Another comment describes a negative experience, where the client was not greeted upon arrival and felt ignored by the staff. The client also notes that their haircut was uneven and that the owner did not attempt to rectify the situation. This indicates a lack of customer service and attention to detail.

Additionally, one comment mentions inconsistency in results, implying that the quality of service may vary depending on the stylist. The comment also suggests a high turnover rate among staff members, which could lead to a lack of continuity and familiarity for long-time clients.

In conclusion, Great Cuts place has strengths in terms of skilled and professional staff, friendly and efficient service, and the ability to rectify previous haircut or color mistakes. However, there are weaknesses in terms of inconsistency in service quality, lack of attention to detail, and a high turnover rate among staff members.

Best TL Reviews

Both Ladies working were amazing. Ashley was really kind and compassionate towards problematic hair. Ashley we really appreciate your time and energy if could give more than 5 stars definitely would.

Lana was the best i have curly hair so I was worried about getting a hair cut but she took her time and I love my hair cut I just moved into town and I can’t imagine going anywhere else to get a hair cut

Staff was so friendly and easy to talk to! The service was fast and efficient. They really listened to what I needed. Will be coming back for a hair cut 10/10

This place is amazing they were able to fix my absolutely butchered hair cut and color that I got from a different place and now it looks fantastic. If you want your hair cut and colored right for a reasonable price this is definitely the place to go!

recently received the worst haircut I’ve ever had, will not be returning.

Walked in and was not greeted by anyone nor were the other 2 that came after me. The lady who cut my hair did not cut it even. One side was puffed out. Pointed it out to her and she tried to fix it. I had pieces sticking up and one side was still longer than the other. I decided to just pay and fix it elsewhere. The owner looked at my cut and never bothered to try and fix it or stop me and have her cut more. Never going back.

Been a customer for roughly 7 year's and no complaints at all. Every girl here does a phenomenal job cutting hair compared several other's that I've been to. I would also never show up 5 minutes before closing to get a haircut like the previous comment...! 10+ stars hands down.

P.S. Heather is awesome!!!

Had an appointment, drove an hour. Not greeted at the door. Ignored even though I was the only one there. Finally a girl mumbles at me did you have an appointment or something? Only to be told there’s nobody here that can do a color today. After years of coming here and getting inconsistent results. Since Karen can’t seem to keep anyone for very long. Today was my last time visiting this establishment.