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Salon De Belleza Emma

+1 503-589-9512
3170 Lancaster Dr NE, Salem, OR 97305 United States of America
Open Today: 09:00 AM - 05:00 PM

Quick Facts About Salon De Belleza Emma

Strengths:
1. Friendly and welcoming atmosphere: One comment mentioned that the staff at Salon De Belleza Emma were friendly, creating a positive and welcoming environment for customers.
2. Good job on hair: Another comment stated that the salon did a great job on the person's hair, indicating that the stylists have the capability to deliver satisfactory results.
3. Reasonable prices: One comment mentioned that the prices at the salon were good, implying that customers can receive haircuts at an affordable rate.
Weaknesses:
1. Inconsistent quality: Several comments expressed dissatisfaction with the quality of the haircuts received at Salon De Belleza Emma. One customer mentioned that their son's hair looked horrible, while another claimed that their hair was ruined. This inconsistency in quality raises concerns about the level of skill and expertise among the stylists.
2. Lack of communication and listening skills: Multiple comments emphasized that the salon staff did not allow customers to explain their desired haircut or style. This lack of communication and understanding resulted in incorrect or unsatisfactory outcomes.
3. Unprofessional behavior: One comment mentioned that the staff members were yelling at customers and asking unnecessary questions, creating a hostile and uncomfortable atmosphere within the salon. Additionally, one commenter claimed that Emma, the owner, was talking to her husband instead of focusing on cutting hair.
4. Time management issues: One comment mentioned that the salon made them and other customers wait outside in the car instead of inside the salon. This suggests a lack of organization and consideration for customer convenience.
5. Hair cutting skills: Multiple comments expressed dissatisfaction with the stylists' hair cutting abilities. One customer mentioned that their haircut was too short, while another claimed that their haircut was uneven and resulted in a need for further trimming. These comments indicate a lack of proficiency and precision in the hair cutting techniques employed at the salon.
6. Language barrier: One comment was in Spanish, expressing frustration over a miscommunication in the desired haircut and a resulting unfavorable outcome. This language barrier could potentially limit effective communication between customers and stylists, leading to misunderstandings and dissatisfaction.
In summary, Salon De Belleza Emma has strengths such as a friendly atmosphere and reasonable prices. However, there are significant weaknesses in terms of inconsistent quality, lack of communication and listening skills, unprofessional behavior, time management issues, hair cutting skills, and potential language barriers. These weaknesses indicate areas in which the salon needs improvement in order to enhance customer satisfaction and reputation.


Best TL Reviews

If I could give zero stars I would! My sons hair looks horrible and to top it off she cut his neck up! My son doesn't move and has been getting hair cuts for 7 years.. I have never been so disappointed in a salon!!!!
Nice place friendly people and did a great job on my hair.
This place is the WORSE in town to get a haircut. PLEASE DO NOT GO THERE! They are beginners and do NOT know how to cut hair. They don't let you explain how you want it cut and try to guess the style instead. Horrible people work there that just yell at you and ask questions about how you want it when you were trying to explain to them in the beginning. Honestly, they will give you a headache. It's not a service that you feel happy paying for. Such a horrible place to be getting a haircut. They don't know what they are doing. The service is just AWFUL 0 out of 5 stars clearly!
Made me leave and others and her kid and told us to wait in my car. And the owner ruined my hair horrible haircuts here
They do not know how to cut hair do not come they just on there phone and Emma talks two her husband instead of cutting hair and let’s you just sit there
Me corto muy mal el cabello y me lo dejo más corto de lo que le dije y a mi esposo lo lastimaron con la máquina
Los precios esta muy bien ????
DO NOT GO HERE. PEOR CORTE DE PELO QUE E VISTO EN MI VIDA. ESTA TAN MAL MI CABELLO QUE VOY A TENER QUE CORTAR ME LO DEMASIADO CORTO. ESTOY LLORANDO DE LO MAL QUE SEME MIRA. DE POR SI ESTAVA NERVIOSA PARA CORTARMELO LE PEDI 2 CAPAS NO SE QUE ES ESTO NO ME LO ESPLICO TENGO MILES DE DIFFERENTE TAMANOS NO ENTIENDO QUE ES ESTO. LLEGE AMI CASA ME LO EN LIASE Y NO ENTIENDO PARESE BROMA ESTO PEOR LUGAR QUE E IDO EN MI VIDA.

Salon De Belleza Emma Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 09:00 AM - 08:00 PM
Sunday 09:00 AM - 05:00 PM

How to go there

Location