Quick Facts About I Love Nails & Hair
Strengths:
1. Long-standing and loyal customer base: The fact that the commenter has been going to Steve and Amy for over 20 years and another commenter for over 18 years highlights the strong relationships and trust they have built with their customers. This indicates that they provide consistently good service.
2. Skilled and talented staff: Multiple comments mention the staff's skill and talent in designing nails, cutting hair, and providing pedicures. They are praised for their attention to detail, ability to listen to customer preferences, and the high quality of their work.
3. Wide range of services: The salon offers various services such as nail designs, pedicures, haircuts, and more. They also have a vast selection of colors and products, including dip powders and gel/regular polishes that match one another. This variety allows customers to choose and personalize their services.
4. Friendly and professional atmosphere: Many comments mention the warm and welcoming environment of the salon. The staff is described as professional and friendly, treating customers like family. This positive atmosphere contributes to a pleasant experience for customers.
5. Flexibility with appointments: Despite not making appointments, one comment states that Steve and Amy always do their best to fit the customer in. This flexibility showcases their commitment to accommodating customer needs.
Weaknesses:
1. Inconsistent quality: One comment mentions that the nails were rushed and had to be fixed on a subsequent visit. This suggests that there might be inconsistencies in the quality of service provided. It is important for the salon to address and resolve such issues to maintain a good reputation.
2. Rude and condescending behavior: The commenter mentions that the husband of the owners was rude and condescending. This kind of behavior can create a negative experience for customers and potentially drive them away. It is crucial for the salon to address and address any concerns about staff behavior to ensure a positive customer experience.
In conclusion, I Love Nails & Hair place has several strengths that contribute to their positive reputation, including a loyal customer base, skilled staff, a wide range of services, a friendly atmosphere, and flexibility with appointments. However, there are some weaknesses that need to be addressed, such as inconsistent quality and issues with staff behavior. By addressing these weaknesses and maintaining their strengths, the salon can continue to provide excellent service and attract new customers.
Best TL Reviews
I have been going to Steve and Amy, the owners, since before they bought and opened I Love Hair & Nails, so about 20+ years. I absolutely love every one that works there. They are amazing and can pretty much do any design you show them. They listen to you, if you tell them you want something different or you do not like something. Steve is the absolute best at doing designs. John gives the best pedicures and he knows exactly how I like my nails and how picky I am, since he has been doing my nails, besides designs, for so many years. Amy, Tina, John, Steve, every one there….they are all amazing! I highly recommend at least trying them out! They have SO many color options for gel and regular polish and dip powders. They also have dip powders and gel/regular polish that match one another, which I personally love!! Try them out, you won’t be disappointed! They are all amazing!
First time here, Amy did a phenomenal job. She fixed the shape and took her time on details. Lengths are even and I am very happy with them. Will definitely be back
Amy was great and I absolutely will be back. She is very professional and very talented with designing nails. She takes her time and does not hurt you.
This Nail Spa is top tier????????‼️‼️‼️. I love Nails ???????? is the absolute best in town! They never disappoint. Thank you I love Nails for amazing service. They treat you like family ????.
So I’ve been seeing Steve for about 4 years. He cuts my hair & does my nails. He aims for perfection every time. I always have an enjoyable visit. He’s easy to talk to & does whatever you want him to do with no fuss. I won’t go anywhere else. You won’t be disappointed with the work here. They are top notch. Thanks for always making me look pretty Steve.
Bekka Woodbury
I have been going to Steve and Amy for over 18 years. They and their staff do a wonderful job. I don't make appointments because I never know my schedule but they will do there best to fit me in. I would recommend I Love Hair and Nails highly.
Rushed my nails, I had to come back for them fo fix it. The husband is super rude and condescending.
Amy has been doing my nails for over 10 years. She and Steve are absolutely amazing. They do a great job every time. Thank you so much.
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I Love Nails & Hair Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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