Beauty Lane

+1 443-562-6602

7906 Harford Rd, Parkville, MD 21234 United States of America

Open Today: -

Quick Facts About Beauty Lane

Strengths of Beauty Lane Place:

1. Excellent customer service: Multiple comments mention the amazing customer service at Beauty Lane Place. Customers feel welcomed and valued, with staff members going above and beyond to assist and recommend products. The service is described as friendly, diligent, understanding, and helpful. This high level of customer service contributes to a positive shopping experience and encourages repeat visits.

2. Wide variety of beauty supplies: Beauty Lane Place is praised for its extensive selection of beauty supplies. Customers mention the good selection of hair products, including wigs and hair extensions. The variety of products allows customers to find exactly what they are looking for and even encourages them to explore and try new products outside of their comfort zone.

3. Knowledgeable staff: Customers appreciate that the staff at Beauty Lane Place are well-informed about different hair products and provide helpful recommendations. They are able to provide information about various hair products, including black-owned brands. This knowledge and expertise instill confidence in customers and help them make informed purchasing decisions.

4. Clean and well-maintained store: Multiple comments mention the cleanliness of Beauty Lane Place. A clean and well-maintained store creates a pleasant shopping environment and reflects positively on the store's overall image. It contributes to a positive first impression for customers and enhances their overall shopping experience.

5. Freebies and promotions: Some customers mention receiving freebies during their visit to Beauty Lane Place. These freebies are seen as thoughtful gestures and further add value to the customer experience. Offering promotions and freebies can help attract and retain customers, as they feel appreciated and rewarded for their loyalty.

Weaknesses of Beauty Lane Place:

1. Small store size: One comment mentions that the store is small. This could potentially limit the range of products available and create a crowded or cramped shopping environment during peak times. A small store size may also restrict the store's ability to expand and offer a broader range of products or services in the future.

2. Limited information on pricing: While customers mention that the prices at Beauty Lane Place are reasonable, there is limited information provided on specific pricing details. This lack of specific price information may make it difficult for potential customers to assess affordability or compare prices with other stores. Providing more transparency and clarity in pricing can help customers make informed purchasing decisions.

In conclusion, Beauty Lane Place has several notable strengths, including excellent customer service, a wide variety of beauty supplies, knowledgeable staff, a clean store environment, and occasional freebies. However, potential weaknesses include the small store size and limited information on pricing. Addressing these weaknesses can further enhance the overall shopping experience and attract more customers to Beauty Lane Place.

Best TL Reviews

Let me start by saying this is the BEST beauty supply store in Baltimore the customer service here is out of this world my experience here as been nothing short of amazing they have a wide variety of beauty supplies. It’s the wigs for me really good hair easy to apply the wig it looks just like the hair is coming from your scalp it’s light not heavy at all very breathable no smells curl ways stays in! Best store ever come here and you won’t be disappointed you will actually be wowed!! Thank you for great customer service and most importantly this beautiful wig!

Like this store it's small but has a very good selection. Clean, good selection of hair and staff is very friendly.

Wow from the moment I walked in the service was amazing. The I wanted could tell me about different hair products and even the black owned ones!!! It was definitely a great experience ladies!! He also gave me a few freebies which was very thoughtful!!! I’ll definitely be back he has a forever customer!!!

I live very close to this store and from the moment they opened their doors they have been amazing. The prices are reasonable and the customer service is beyond perfection. Every time I came their they’ve always been willing to help and they’re really good at recommending products.

Thank you to the young lady that assisted Keewon over the phone to make sure I got the hair I needed. She was diligent, pleasant and very understanding. She truly went above and beyond. Made my ride from Harford County worth it. I will spend my money any day with people who care about there customers and provide great service. Thank you so much.

Such a great experience! I wasn’t clear on what I wanted but T helped me out she’s so amazing.. and thanks to her I get to try a new product !!

Variety of products and great customer service(Miss T). I brought products that takes me out of my comfort zone, I am excited to try something new!

Huge shout out to Tee who helped me as soon as I walked in. Didn’t have to wait at all. She is very helpful and friendly.