Quick Facts About Red Polish Nail Bar
Red Polish Nail Bar has received mixed reviews based on the comments provided. The strengths and weaknesses of the salon can be summarized as follows:
Strengths:
1. Pocket-friendly pricing: One customer mentioned that the salon is reasonably priced, making it affordable for customers.
2. Friendly and patient staff: Several comments indicated that the staff at Red Polish Nail Bar are friendly and patient with customers' questions and concerns. This creates a positive and welcoming atmosphere.
3. Beautiful space: Another customer praised the salon for its beautiful space, creating a visually appealing environment for customers.
4. Engaging with customers and employees: One customer mentioned that a particular technician engaged well with both customers and fellow employees, creating a friendly and inclusive atmosphere.
Weaknesses:
1. Poor service and rushed experience: One customer had a negative experience where the technician rushed through the service, leading to unsatisfactory results. The customer also mentioned that the salon ignored cleaning protocols.
2. Inexplicable upcharge: The same customer also expressed dissatisfaction with an additional charge that was not explained by the technician or receptionist. This lack of transparency is seen as a weakness.
3. Rough treatment and improper tools: Another customer complained about a rough pedicure experience, where the technician used a sanding band and cuticle cutter too aggressively, causing discomfort and potential harm. The customer also noted that proper hygiene protocols were not followed, as the technician did not change the band or provide a new file.
4. Neglected cuticles and uneven polish: Two customers mentioned that their cuticles were not properly cared for, and one customer noticed nail polish left on their skin after the service. Additionally, one customer mentioned that their nails were a little uneven, indicating inconsistent quality of work.
5. Language barriers: While some customers appreciate the overall service despite possible language barriers, others noted that not all staff members may speak fluent English. This can be seen as a weakness for customers who prefer clear communication.
Taking into account the strengths and weaknesses mentioned, Red Polish Nail Bar can improve by addressing the following areas:
1. Ensuring proper hygiene practices and cleanliness protocols are followed consistently.
2. Providing clear explanations for any additional charges to avoid confusion and dissatisfaction among customers.
3. Paying attention to detail, such as properly filing nails, caring for cuticles, and ensuring even and neat application of polish.
4. Addressing any rough treatment and discomfort experienced by customers, including proper use of tools and techniques.
5. Considering language barriers by providing clear communication and ensuring customers feel understood and comfortable throughout the service.
By addressing these weaknesses, Red Polish Nail Bar can enhance its customer experience and create a more positive reputation for its services.
Best TL Reviews
I live in the area close to this salon and implore you to find somewhere else to go. I went in for a simple fill in and it just went from bad to worse. As you can see from these pictures of my nails the next morning my cuticles are cut up, they aren't filed completely, and the polish is bleeding over the nails in several places. This women rushed to complete my nails and in the process ignored protocol for everything from cleaning her space to curing the nails. And what did I get for my troubles? And inexplicable upcharge of $5 that neither her or the receptionist explained to me. This was a terrible experience and I will be going somewhere to have to polish removed because my cuticles burn where the polish covered them. I would love to give benefit of the doubt but when you can't even take a moment to ask if I want matte topcoat or shiny I have to assume that our happiness as customers is not your top priority.
Very disappointed.
This place is the perfect little nail salon. Priced pocket friendly and the nails look amazing. Staff are very friendly and patient with my questions and concerns. I will definitely be back!
*****Update: Came back again for mani pedi and they did not disappoint at all. She really takes her time and makes sure my nails look amazing. Love the job they do. Think this will be my go to spot.
I went in for a simple pedicure and even though the set up is kinda cute I didn’t really enjoy my experience, the man who did my pedicure was pretty rough with the sanding band and nicked me several times with the band and cuticle cutter, I also noticed that he didnt change the band in front of me (which I thought is proper protocol) so who knows if it was new? Also the file used for my toes WAS NOT new. I mean idk how chop shops like these are even still open and have the nerve to charge 50 for a pedicure. At this point we have to bring our own tools because cleanliness just isn’t a standard anymore. I will not come here again. And you can tell from the photos that the polish wasn’t neat at all. Lol go somewhere else
Beautiful space. Indian (The absolute most gorgeous woman) woman (No she's not offended she and I had that conversation). Did an absolute incredible job on my friends feet and massage. She also engaged very well with her surrounding customers and employees.
I have to say Maria and the others are amazing ???? The service is 5 star. I would recommend them to the fullest. I have been a patron there for years and even though I'm moving to Sanford I will continue to frequent their establishment.
My husband and I was looking for a place to get a last minute pedi. First we stopped at Paris nails and they were rude and refused to do our pedi. They closed at 7 however it was only 545 and no one in front of us. We ended up looking elsewhere and we found this gem. The two ladies were so nice and took their time. It was an awesome experience! Thank you for your great hospitality!
The nail lady cut the side of my finger when she was filing my nails and was pretty rough overall on my nails. The nail salons I usually go to put some cuticle oil after everything is done but this place didn’t. She also left some nail polish on my skin after and I didn’t realize until I left. Left my cuticles drier than they were before I came in. Nails look pretty good but a little uneven.
My mom and I have been going for roughly 6 or 7 years, and we've never had a bad experience. Cindy is my mom's favorite tech, and all of the techs who have done my nails and pedicures have been wonderful. Not everyone may speak perfect English, but they've all been super sweet, they make sure you like what's being done, ask if the water is too hot or cold, and take their time when giving a service. When it's busier it's a little crowded and fast paced but that's like any other place when busy, they try to help as many people as possible and you won't get as long as if you'd come in earlier or another day, or even set an appointment. The polish usually lasts me about 2 weeks or so before major chipping, and I've never had a painful or bad experience. We typically get the spa treatment for pedicures, which is really relaxing l, and gel or regular polish for manicures, so I don't have an opinion on their tips, dip nails, or polygel. They also offer you refreshments at the beginning when you first sit down, prices are reasonable, it's around a great area, and everything is really clean. Definitely recommend this place!
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