Nice Nails Spa

+1 650-592-2526

31 El Camino Real, San Carlos, CA 94070 United States of America

Open Today: -

Quick Facts About Nice Nails Spa

Nice Nails Spa, based on the comments provided, has several strengths and weaknesses. Let's analyze them in detail.

Strengths: 1. Same-day appointment and flexibility: Nice Nails Spa was able to schedule a customer for a same-day appointment when another appointment cancelled. This shows that they are accommodating and can fit customers in even with short notice. 2. Excellent timing and accuracy: The nail technician, specifically mentioned as May in the comments, displayed exceptional timing and accuracy while conducting the service. This is important as it allows customers to get their nails done efficiently and without any unnecessary delays. 3. Skilled and artistic nail technicians: Both May and Tammy are described as skilled nail technicians who are artistically inclined. They are able to create intricate designs and provide results that match customer requests. This showcases their talent and expertise in their craft. 4. Good listener: May is commended for being a good listener and delivering on customer requests. This is crucial as it ensures that customers' nail preferences and desires are met, resulting in a satisfactory experience. 5. Small, clean, and quiet facility: The facility is described as cute, small, clean, and quiet. These factors contribute to a pleasant and comfortable environment for customers to enjoy while getting their nails done. 6. Discount stamp card: Nice Nails Spa offers a stamp card system where customers can accumulate stamps after each session, ultimately leading to a discount on future visits. This loyalty program can incentivize customers to return and help build a loyal customer base.

Weaknesses: 1. Inconsistency in service quality: The experience of one customer who was attended by a male technician, instead of May, was not up to the mark. The technician performed a sloppy job, leaving uneven and messy polish, and disregarding the customer's request regarding cuticle cutting. This inconsistency in service quality can negatively impact the reputation of the salon. 2. Sensitive and painful manicure: One customer reported discomfort during the manicure, stating that their nail bed was rubbed raw and the application of each layer of chemicals was stinging. While this may not be a common occurrence, it is essential for the salon to ensure that their services are comfortable and pain-free for customers. 3. Lack of training for some technicians: The male technician who performed a sloppy job on one customer's nails seemed to be filling in without much training. This highlights a potential weakness in employee training and supervision, and it is essential for the salon to address this issue to maintain consistent service quality. 4. Unclear communication about service duration: Although one customer mentioned that the service was quick and was completed in under an hour, another customer stated that the technician claimed the gel manicure would last 2-3 weeks depending on them. This lack of clarity in communication could lead to mismatched expectations from customers.

In conclusion, Nice Nails Spa has several strengths, including same-day appointments, skilled and artistic nail technicians, a clean and pleasant facility, and a discount stamp card system. However, there are some weaknesses, such as inconsistency in service quality, occasional sensitivity or pain during services, potential lack of training for some technicians, and unclear communication about service duration. It is important for Nice Nails Spa to address these weaknesses and build on their strengths to provide a consistently excellent experience for their customers.

Best TL Reviews

May the nail technician schedule me in for same day appointment, as one appointment had cancelled she asked if I wanted to be moved up an hour .

Of course!!!!!

And when I got there.

Her timing was exceptional and accurate.

May is an artist when it comes to nails

She sculpts with precision taking care of every nail

She is a good listener and does what is asked in regards to making the nails look beautiful.

If you want some one who is an artist when it comes to nails.

Ask for May

The facility is cute, small and clean..

O yah and quiet..

I shall return ..

Bonus she gives you a stamp card.

I believe after so many sessions you can use the card for a discount ..(I didn't read that to good.)

Tammy did a great job. She was patient and careful. The design I asked her for she was able to do it. Will come back again. Total price $75+tip. ❤️❤️

Got my nails done here today and omg amazing. She did a perfect job with the nail art, I haven’t found someone nearby that is this good. I showed her a photo and she did it. Highly recommend. Quick too I was in and hour under an hour. I’ll definitely be back!

I absolutely love Nice Nail salon, great customer service great environment, may is the best she took a picture idea I had and made it come to life her staff is so welcoming. I suffer from ingrown toe nail and the nail technician who was working with me was honest and did not feel comfortable attempting to remove it, she asked a more experienced technician to help which was the owner May and she did a great job I completely appreciated this. Will always come to Nice nail salon you will not catch me anywhere else.

$35 gel manicure. Xot rubbed a nail bed raw and each layer of chemicals really stung. I didn’t sit well during my manicure. I am hoping it lasts a long time. They said 2-3 weeks depending on me.

Was interested in trying based on the great reviews. I came in several months ago, and had someone other than May (a male) since she was busy with someone else - the man who did my nails unfortunately did a very sloppy job. The polish was uneven and so messy, even after asking him to fix some obvious errors. They were nice and he tried to do his best but it seemed he was filling in without much training. I asked not to cut my cuticles and he did anyways, and quite a lot. Wouldn’t come back but as others have raved about May, it might have been a fluke for me.

Amy provided a quick and detailed service. Great color recommendations and very friendly.

Ombre Fullset by Lina. Inspired from the mango fruit. I love it so much. She done great job on this set!