Quick Facts About Always Nails
Always Nails Place has both strengths and weaknesses based on the comments provided. Let's analyze them in detail:
Strengths:
Cleanliness and hygiene: One customer mentions that the place is extremely clean and they use plastic liners in the pedicure tub. This demonstrates that the salon prioritizes cleanliness and hygiene, which is essential for a nail salon.
Friendly staff: Another customer praises the friendly staff at Always Nails Place. This is an important strength as it contributes to a positive customer experience and makes customers feel comfortable and welcomed.
Skillful service: Despite some negative comments, there are customers who appreciate specific technicians' skills. For example, one client mentions that Mimi went above and beyond during their pedicure, providing an amazing service. This indicates that some technicians at the salon are skilled and capable of delivering high-quality services.
Reasonable prices: One customer mentions that the salon offers nicely priced kids mani/pedi services. This is a strength as competitive pricing can attract more customers, particularly families looking for affordable options.
Weaknesses:
Poor eyebrow waxing service: One customer claims that their eyebrow waxing experience at Always Nails Place was disappointing. They were not shown the results and had to go home to fix their eyebrows themselves. Additionally, the blanket they laid on had debris, including wax and hair stuck to it. This indicates a lack of attention to cleanliness in this specific service, which can be a major weakness for the salon.
Low-quality nail application: Several customers express dissatisfaction with the nail services they received. Complaints include chipped nail polish after only a few days, poorly done cuticles, incorrectly shaped nails, and thick, lumpy nails. These comments suggest that some technicians may lack the necessary skills and attention to detail required for manicures and pedicures.
Unprofessional staff: Many negative comments mention unprofessional behavior by the staff. Examples include technicians being distracted by their phones, arguing with customers, not being gentle during the service, and providing subpar customer service. These actions can lead to a negative customer experience and create an unwelcoming environment for clients.
Inconsistent service quality: One customer mentions that their nails did not turn out as expected, with misplaced designs and a lack of understanding from the technician. This suggests inconsistency in the salon's service quality, as customers may have different experiences depending on the technician they are assigned.
Inadequate customer communication: Some customers complain about the lack of communication from the salon. One customer had to wait for five hours without any explanation or updates on their appointment availability. Another customer mentions that their appointment was made a week in advance, but the salon failed to inform them that they did not have enough staff to accommodate them. This lack of communication can lead to frustration and dissatisfaction.
In conclusion, Always Nails Place has both strengths and weaknesses. The salon excels in cleanliness, friendly staff, and certain skillful technicians. However, they face challenges related to eyebrow waxing services, the quality of nail applications, unprofessional staff behavior, inconsistent service quality, and inadequate customer communication. Addressing these weaknesses is crucial for the salon to improve its overall reputation and customer satisfaction.
Best TL Reviews
Do not get waxed here! The blanket that I laid on had gobs of wax and hair stuck in it plus other questionable debris. Also I have to go home and fix my eyebrows. I wasn't even shown the results after so I had no idea how they looked. Pictures attached and reminder this is AFTER my eyebrow wax.
I got these 10/30/21
It’s now 11/4/21 this chipping started 11/1/21
I waited 4 hours and paid 65$ for this
My cuticles are horrible the shape is definitely not coffin and the matte simply does not look good.
NEVER AGAIN
I have never been to this salon before and have been looking for a place for a "good pedicure". The people were friendly, the place was extremely clean and they use plastic liners in the pedicure tub. All a big deal for me to go again. Mimi did my pedicure and I opted for the deluxe since it had been a year since I had one last. It was the most amazing pedicure I've ever had. Mimi went above and beyond any others that I have had. I highly recommend this place. Make sure you have an appointment during their busy days, especially weekends.
Wow… this place is very dirty! The older lady who did my nails was distracted the whole time on her phone. Her station is covered in acrylic dust and old nail cuttings everywhere. She didn’t even change the towel she had down from previous customer. I got a dip manicure and I regret it. They are so poorly done. The nails are sooo thick and lumpy. She did a horrible job at filling so I had to come home and finish them. For $40 I should have just gotten a full set. The lady also was not gentle and was yanking my fingers the whole time. I will never return. :(
Shocked at the lack of care on the pedi I got. Not polite when I walked in at noon but had availability. Tech was hard to understand and argued with me when I asked for regular pedi not gel. Gel straps top layer of nail off so I don't get them. She never massaged me and when I asked if she would she said wax does that . I said I like the massage part on feet and lower leg to push into muscles not just rub lotion on. Her response was something not understandable in Thai or other language. I didn't get the best part. Then she pulled skin so hard it bled and she tore the skin off. Not cool... no pampering and got injured for $30 pedi. I will never go back here. They had bugs and locusts in the ceiling lights too. Made me naucous. They need health and safety inspection!! Gross
Worst customer service of all time . Made an appointment to get mine and my friends nails done and instead of telling me they don’t have time for all of us they wait until the last second to tell me they don’t have time for only me. So I sat there for 5 hours and they couldn’t say anything to me , then I got the joy of paying for the nails I just watched get done and did T even have the decency to tell me they didn’t have time for me too so I could go home . Why make an appointment with me a WEEK in advance if you don’t have enough staff ???? J O K E. Nobody cared until they realized who was holding the credit card
Always have a good experience here. My girls and I splurge every now and then and love to get our hands and toes done. Thanks guys. Nicely prices for kids mani/pedi also
Im irritated with this store. My nails do not look like i wanted it. I said roses the dirst time i got dam swighle lines so he restarted. I asked how much for gems cuz plain black is boring and he nodded no and kept talking!!! I paid for 3 ppl 205$ while all of us had issues
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Always Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
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Wi-Fi
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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