Quick Facts About LILY NAILS
Lily Nails appears to have several strengths based on the comments provided. Firstly, many customers appreciate the cleanliness and professionalism of the salon. They describe it as a very clean and professional establishment, suggesting that the salon prioritizes hygiene and creates a pleasant environment for customers. This is an important strength for any nail salon as customers expect a clean and sanitary space for their treatments.
Another strength highlighted by the comments is the exceptional service and nail art provided by the nail technicians. Customers mention receiving amazing nail art that not only looks beautiful but also lasts. This indicates that Lily Nails has skilled and talented technicians who can provide high-quality and long-lasting nail art. Such expertise in nail art can attract customers who are seeking unique and creative designs.
Additionally, the friendly service and affordable prices are mentioned in multiple comments. Customers appreciate the friendly atmosphere and positive interactions with the staff at Lily Nails. This suggests that the salon takes customer service seriously and strives to create a welcoming environment. Affordable prices are also mentioned as a strength, with one comment even stating that the salon offers the best prices in the state. This can make Lily Nails an attractive option for customers who are price-conscious.
Moreover, the ability to accommodate both walk-ins and appointments is highlighted as a positive aspect of the salon. Customers can choose to walk in or make an appointment, providing flexibility and convenience. The availability of appointments with specific technicians, such as Allen, who is mentioned by one commenter, is also seen as a strength. This allows customers to choose their preferred nail technician based on their reputation and skill.
However, there are some weaknesses that can be identified from the comments as well. One recurring weakness mentioned is the long wait times. While some customers appreciate the honesty and transparency of being informed about the wait time, others find it inconvenient and frustrating. A commenter mentions waiting for one to two hours, which can be a deterrent for potential customers who do not want to spend a significant amount of time waiting for their nails to be done.
Another weakness highlighted is the inconsistency in applying the salon's own rules. One customer expresses frustration that older white ladies seem to bypass the walk-in policy and are able to secure appointments even on days that are supposed to be walk-in only. This inconsistency in enforcing rules may create a sense of unfairness among customers and can be seen as a weakness in their overall operations.
In conclusion, Lily Nails has several strengths that contribute to their positive reputation, such as cleanliness, professionalism, exceptional nail art, friendly service, affordable prices, and the ability to accommodate both walk-ins and appointments. However, some weaknesses include long wait times and inconsistency in enforcing their own policies. It is important for the salon to address these weaknesses in order to improve customer satisfaction and maintain their positive reputation.
Best TL Reviews
This business is very clean very professional and exceptional service and nail art. I’ve been coming here for two years with both my teen daughters who have the nail techs do some amazing art on their nails. Not only are they beautiful but they last. I come here once a month or every three weeks and my nails do not fall off, they stay intact. Very friendly service and the price is the best in the state.
First time getting my nails done here and very impressed. I got liquid gel nails and they came out wonderful. I was a walk in so it was a little bit of a wait but worth it. I recommend an appointment. Everyone was very friendly and prices are great. I will be coming back!
I decided to give this place a try, and I got Alan. He was so kind. I enjoyed casual conversation with him and he did my nails so beautifully. He’s got skills!!
There was a long wait but they were polite and very apologetic. They KNOW customer service! Johnny was amazing and gave me what I actually asked for! He moved quick without cutting me and my birthday nails came out awesome. I will be a regular!
Amazing staff, always attentive and they all do great nails. Sometimes you will wait one hour or even 2 because they are very popular in the area and they are always honest with the wait time. They always inform anyone if it will take 2 hours or three. Most of these ppl saying they waited over 1 hr and complaining CHOSE to wait. I will continue to come to lily nails. Best nail salon in NB.
The wait is too long. They say there are walk ins ONLY on Fri and Sat but there's ALWAYS OLDER WHITE LADIES THAT SPMEHOW GET appointments on those days..the rules should apply to EVERYONE. It seem to me that if you are older and white and look like you come from money, you can MOST DEFINITELY get an appointment! Smh
My go to nail salon. They do walk-in or you can make an appointment ahead of time. I always call and make my appointment with Allen. His work is top notch and the prices are reasonable. Would definitely recommend if you get acrylic nails and want them to LAST.
First time here and it won't be my last. My usual salon had a one hour wait, so I called around. Lily Nails was the only one to answer there phone on a Saturday afternoon. I was able to get right in for a pedicure and absolutely love the results. They did exactly what I wanted and everyone was very friendly. I couldn't have asked for a better experience!
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LILY NAILS Info
Amenities
Health & safety
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Mask required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
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Location
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