Quick Facts About Hot Nails & Spa
The strengths of Hot Nails & Spa can be summarized as follows:
1. Skilled Nail Technicians: Commenters appreciate the skill and attention to detail of the older gentleman named David. He ensures that the nails are shaped correctly and evenly, going the extra mile to deliver quality service.
2. Excellent Nail Services: Many customers express their satisfaction with their nails, claiming that they are always awesome and well-done. The mention of the "cat eye" design suggests that the salon keeps up with current nail trends.
3. Exceptional Pedicures: Some customers specifically praise Susie for providing the best pedicures. This indicates that there is a level of expertise and professionalism when it comes to foot care.
4. Inclusive Atmosphere: One commenter points out that Hot Nails & Spa is the only place in town that doesn't judge or give grief for wanting short nails. This suggests that the salon is welcoming and understanding of customer preferences.
5. Quality Service: Customers who have visited multiple salons in the area consider Hot Nails & Spa to be the best. They highlight the time taken and the attention given by the technicians to ensure the delivery of quality service.
6. Flexibility: One reviewer mentions that the salon extended their closing time to accommodate their appointment, showing willingness to go the extra mile for customer satisfaction.
Now, moving on to the weaknesses or areas of improvement for Hot Nails & Spa:
1. Long Waits: A customer mentions that they had to wait longer than anticipated for their appointment. While they believe it was worth it, the salon might need to address the issue of wait times to improve customer experience.
2. Inconsistent Nail Technician: Another customer had a negative experience with a nail technician whose work resulted in discomfort and dissatisfaction. The salon should strive for consistency among all nail technicians to ensure a consistent level of quality service.
3. Unhygienic Practices: A reviewer expresses concern about the cleanliness and hygiene practices at the salon. Witnessing the reuse of tools without proper cleaning raises health and safety concerns. The salon should address these issues and prioritize maintaining a clean and sanitary environment.
4. Eyebrow Service: One commenter had a negative experience with getting their eyebrows done, resulting in uneven and different lengths. If Hot Nails & Spa offers eyebrow services, they might need to improve the skills and training of the technicians in this area.
In conclusion, Hot Nails & Spa has various strengths, including skilled technicians, excellent nail and pedicure services, an inclusive atmosphere, and a reputation for quality service. However, they have areas of improvement such as reducing wait times, ensuring consistent service among all technicians, improving hygiene practices, and addressing issues with eyebrow services. By addressing these weaknesses, Hot Nails & Spa can further improve customer satisfaction and maintain its reputation as a top-notch nail salon in Carlsbad.
Best TL Reviews
Had to wait a little longer than anticipated however it was totally worth it. The older gentleman in the back, David, did an AMAZING job! I was nervous to go to a new place because I'm super picky about shape. He was so diligent and made sure they were all the same length without being asked (seems like they should all do that but not all of them do). You could tell he just took extra steps that not all nail techs do. I will most definitely be back to see him!!!!
Love it here! Nails are always awesome! Love this ‘cat eye’ thing! Susie does the best pedicures ever! First time actually “in love” with my nails! Only place I’ll go in Carlsbad for nails! Thanks guys!
????Super thick full set nails looks like I have a three layer of acrylic nails on top of mine... they don’t clean them right, you get acrylic all the way down to your fingers and my nails hurt so much since I got them long, I had to cut them short and they still hurt
I WILL NOT COME TO THIS PLACE EVEERRR‼️.
I've been to several places in town and this is by far my favorite. It's the only place in town who doesn't look down on me or give me grief bc I want my nails to be short. The gentleman that did my nails did an amazing job and really took his time to make sure he gave quality service. I'd highly recommend this place!
Would give zero stars if I could. First customer on a Sunday morning. A woman came out with her equipment in dirty plastic bins but since I was first I imagine her utensils were clean!! I watched her use the cuticle trimmers and what looked like a used buffer block, and grater and throw them back in the same bin. She proceeds to rush through a generic excuse for a deluxe pedicure, in fifteen minutes tops! Then she rolled right over to the next customer and proceeds to use the exact same dirty equipment on her feet! Barf! That’s disgusting and I am reporting this to the state board, if I get some sort of fungus or infection from this all hell will break loose! Needless to say I will not be going back ever!
Very nice place, great service and a great job, I love it... They close at 7 p.m. but they close almost 2 hours after just to attend me...
They really worth it.
Don’t get your eyebrows done there. I came out with both eyebrows looking completely different. And one is way shorter than the other! One goes all the way down my brow bone and the other only goes halfway! So upsetting.
Don is always fast and efficient the girls give a good foot massage.
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Hot Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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