Quick Facts About Solar Nails & Spa
Solar Nails & Spa has received mostly positive comments from customers, highlighting some key strengths of the place. One of the main strengths is the quality of the nail technicians, particularly Hannah and Angel, who have received multiple positive reviews. Customers have praised their skills and attention to detail, commending them for producing outstanding results. Another strength is the friendly and welcoming atmosphere of the salon, with several customers mentioning the staff's friendliness and the enjoyable ambiance.
Additionally, customers have appreciated the focus on customer satisfaction and making them feel special during their visit. The staff went the extra mile to cater to the needs of customers, such as making an 8-year-old feel special during a birthday treat and accommodating customers with difficult nails or specific requests. This personal touch demonstrates good customer service and a commitment to ensuring a positive experience.
The salon's ability to provide a range of services is also mentioned as a strength. Customers have praised Solar Nails & Spa for their acrylic nail services, dip nails, gel pedicures, and pedicures in general. The positive feedback regarding these services implies that the technicians are skilled and knowledgeable in their respective areas.
However, Solar Nails & Spa also has some weaknesses that have been highlighted in the comments. One major issue is the unsolicited political views expressed by one of the workers, which affected a customer's experience. This incident was seen as a turnoff and may have given the impression of unprofessionalism. To maintain customer satisfaction, it is important for the salon to ensure that all staff members maintain a neutral and welcoming environment for customers.
Another weakness mentioned is the inconsistency in service quality. While some customers had exceptional experiences with successful callus removal and soft feet, others were disappointed with the inability of the technicians to effectively treat their callouses. This inconsistency in service quality can lead to a lack of trust and dissatisfaction among customers. To address this weakness, the salon should ensure that all technicians are properly trained and equipped to provide consistent and effective treatments.
Another weakness mentioned is the lack of clear pricing information. Some customers were unaware of the cost of services and found it inconvenient to not have a price list available on the website or social media platforms. Providing transparent pricing information can enhance customer experience and avoid any surprises or confusion during the visit.
In conclusion, Solar Nails & Spa has several strengths, including skilled technicians, a friendly atmosphere, a commitment to customer satisfaction, and a range of services. However, there are also weaknesses, such as inconsistent service quality, unsolicited political views from staff, and the lack of clear pricing information. Addressing these weaknesses can help improve the overall experience and reputation of the salon.
Best TL Reviews
Hannah did an outstanding job on my dip nails! Love them! The “blood” drip is soooo good!
I brought my 8year old for a mani/pedi as a birthday treat! Hannah was very nice and did a wonderful job! She also tried making her feel special. My feet felt amazing when I left. I only gave it 4 stars because the other worker was sharing her unsolicited political views. She was not mine or my daughters tech. That’s a huge turnoff. I came for nails not to get woke.
Updated review: I've been back twice since my first visit and am disappointed, again. The tech keeps telling me I have to come back every 2-3 weeks for 6 months to get rid of my callouses. I've been returning for pedicures every 3 weeks (here and another place I tried out). The girl I saw my first visit managed to get rid of them during that first visit in one try, so this current advice seems like a $ grab. I just got home from my pedicure tonight and my left heel is still extremely rough. When my main reason for coming in is callouses, and you can't treat them, it's no longer worth it. As nice as the people are, I won't be back as I'm just wasting my money at this point. I wish I knew where to find the girl who did my feet the first time, bc she was amazing and apparently no longer works there ????
Original review:
I was a late day walk in for a pedicure. Got right in, chose a gel pedi. I failed to get my tech's name, but I left with brand new baby feet ???? girl is a freaking miracle worker. My feet were ROUGH and I keep looking at them wondering how she made them so soft. The gel polish is gorgeous, I have 0 regrets with choosing this spa. I'm planning to return monthly bc she was amazing and the salon itself was such a fun atmosphere.
My only "critiques" - the website doesn't work, so I had 0 idea what the cost would be (I should have asked). I'd love to see a price list on either Facebook or their site. Also, the massage function of the chair was a bit overwhelming and I struggled to figure out how to use it without being attacked ???? I was fine without that function tho.
Angel is AMAZING!! If I could give her more than 5 stars I would! Definitely will be seeing her again.
Hands down the best acrylic nail job! Staff super friendly. First time ever getting my nails done and it didn’t hurt!
My artist was Angel, she was super sweet and did a great job. I have a difficult thumb, and she was understanding and made it look great! I was also seated right away
Great job on my nails. Friendly atmosphere. Price was more then I'd expected though. I've never paid that much for nails previously, at other places.
Helene did my pedicure so nice! Loved my pedi. Will definitely be back.
Place Pictures
Solar Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
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