Quick Facts About Henry Nails
Henry Nails Place has a number of strengths based on the comments provided. One of the most notable strengths is the overall quality of the nail work. The first comment mentions that Henry's nail work is amazing and the commenter loves looking at their friend's nails that he does. This indicates that Henry has skill and talent in providing high-quality nail services. Additionally, the second comment mentions that the service received for a full set of nails was great during a previous visit. This suggests that consistency in providing good service is another strength of the business.
Another strength of Henry Nails Place is the friendly and attentive staff. Several comments mention that the employees are friendly and take their time to ensure that the nails look good. The third comment specifically states that the staff is friendly and the fourth comment praises the staff for their friendliness and the cleanliness of the establishment. This suggests that the staff at Henry Nails Place goes above and beyond to create a welcoming and comfortable environment for their customers.
Furthermore, the variety of color choices and good prices are additional strengths of Henry Nails Place. The third comment mentions that there are lots of color choices available, indicating that customers have a wide range of options to choose from. The comment also praises the good prices, suggesting that Henry Nails Place offers competitive pricing that customers appreciate.
However, there are also weaknesses that can be gleaned from the comments. One weakness is the inconsistency of pricing. The second comment mentions that the customer was charged $20 more for a full set of nails during their most recent visit, despite no special designs or treatments. This inconsistency in pricing may cause dissatisfaction among customers, especially if they feel that they are being overcharged.
Another weakness is the refusal of service for a young customer. The fifth comment mentions that the staff refused to provide service to a 5-year-old who wanted regular nail polish instead of gel polish. This incident shows a lack of flexibility and customer service, as the staff did not accommodate the request of the customer and instead insisted on using a more expensive and potentially unnecessary service.
Additionally, the sixth comment describes a serious incident where a customer's finger was accidentally injured during a manicure. Although accidents can happen, the commenter states that the staff did not handle the situation satisfactorily by only offering a $10 discount and not properly addressing the bleeding and pain. This shows a weakness in customer care and satisfaction, as the customer felt unhappy with the way the incident was handled.
Lastly, the seventh comment mentions additional charges for removing gel polish and for using a debit card. These unexpected fees can be seen as a weakness, as customers may feel that they are being nickel-and-dimed or that the establishment is not transparent about their pricing.
In conclusion, Henry Nails Place has strengths in terms of the quality of nail work, friendly staff, and variety of color choices at good prices. However, there are weaknesses in terms of inconsistent pricing, refusal of service for young customers, inadequate handling of accidents, and additional charges for certain services. These strengths and weaknesses should be taken into consideration when evaluating Henry Nails Place as a nail salon.
Best TL Reviews
I love everyone here they do an amazing job! They are always super friendly and always make my nails and feet look so good even though I'm super rough on them! Kudos to Til, Q, Lisa and Tils other half who's name I can't think of right at this moment! I've never worked with Henry but his nail work is amazing and love looking at my friends nails that he does! P.s. I travel from Kentucky to get mine done here!
I went here one other time and received great service for a full set of nails.
However, this last experience was drastically different. Two house for a full set, and he charged $20 more than the previous visit. No special designs, no special treatments, the same shape of nails, just a different color.
I love this place. Everyone that I have had do my nails takes their time and cares that they look good. Everything is clean and well maintained. Staff is friendly. Lots of color choices and good prices 10/10 ⭐️⭐️⭐️⭐️⭐️
My 5 year old granddaughter went in to get her nails painted for her 6th birthday. They insisted she use gel polish. When we insisted they use regular nail polish they refused service. They said she was too young and would mess them up. When I called in the guy answering the phone told me to find somewhere else! We did!
I chose this place because it had so many great reviews, but I’m regretting going here now. While I was getting my full set, my manicurist accidentally shaved part of my finger off. It was incredibly painful and she could not get it to stop bleeding. They were apologetic, however did not offer me any discount, so I had to ask and they only took off $10. My finger is still gushing blood an hour later and a portion of my skin is gone. I understand accidents happen and my manicurist felt bad, but I wasn’t happy with the way it was handled.
Amazing!!! I absolutely love coming here they are always very nice even tho i don’t talk that much they do a fantastic job
This was a really good experience. I was just visiting the area and it was recommended to me by someone who visited for the first time a week prior. Cindy was a bit rough with my cuticles but my gel manicure overall came out really good. Henry did my friend's fill-in and did a great job from what I saw. Best part; we were in and out within a half hour! Next time I'm in the area, I'll definitely be back. Thank you!
The pedicure was fine, BUT, they charged $5 extra to take off gel polish and they charged a fee for using my debit card!
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Henry Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
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