Lovely Nails

+1 803-435-0431

1980 Paxville Hwy, Manning, SC 29102 United States of America

Open Today: -

Quick Facts About Lovely Nails

Lovely Nails place appears to have several strengths based on the comments provided. One of their strengths is their fast and friendly service. Multiple comments mention that the staff is professional, thorough, and efficient, indicating that they value their customers' time and strive to provide a positive experience. This is important as it can contribute to customer satisfaction and loyalty.

Another strength of Lovely Nails place is their affordability. One commenter mentions that they are affordable, which can be an attractive aspect for customers who are looking for quality services at reasonable prices. This affordability can make their services more accessible to a wider range of customers.

The salon also seems to have skilled technicians. A comment specifically mentions Tim's excellent work with powder/dip manicures and pedicures, indicating that there are skilled professionals working at Lovely Nails place who can provide high-quality services. Skilled technicians can enhance the overall customer experience by providing well-executed nail treatments.

Another positive aspect is their flexibility regarding appointments. A comment suggests that Lovely Nails place takes walk-ins, which can be convenient for customers who have sudden availability or who prefer not to schedule in advance. This flexibility can attract customers who have busy schedules or who simply prefer spontaneity.

The cleanliness of the facility is also mentioned as a positive aspect. A comment mentions that the salon is clean, which is crucial for maintaining hygiene standards. A clean facility can help customers feel comfortable and confident in the quality of the services provided.

Additionally, one comment mentions good communication from the staff. Effective communication is essential in providing a satisfactory experience for customers, as it ensures that their needs and preferences are understood and met. Good communication can contribute to a positive and personalized experience.

However, despite these strengths, there are also several weaknesses highlighted in the comments. One commenter mentions rude behavior from a staff member when they mentioned their need for accommodations due to using a wheelchair. Rude or dismissive behavior can create a negative experience for customers and potentially deter them from returning or recommending the business to others.

Another weakness mentioned in multiple comments is the rude and unpleasant attitude of the staff members. This can greatly impact the overall experience of customers and leave a lasting negative impression. Additionally, rough handling during treatments and lack of attention to detail, such as leaving nail polish on the skin, can lead to dissatisfaction and frustration.

Inconsistency in the quality of services is also indicated by a comment mentioning that their pedicure ended up being the worst they've ever had. In the nail salon industry, consistent quality is crucial for building trust and maintaining a loyal customer base.

In conclusion, Lovely Nails place has several strengths, including fast and friendly service, affordability, skilled technicians, flexibility with appointments, a clean facility, and good communication. However, there are also weaknesses, such as rude and unpleasant attitudes from staff members, inconsistent quality of services, and rough handling during treatments. These weaknesses can significantly impact the overall customer experience and should be addressed in order to improve customer satisfaction and loyalty.

Best TL Reviews

Fast friendly and affordable. Very professional and thorough on my nails. They did an amazing job!

Make an appointment, they are very busy but do take walk-ins. Excellent service. Tim does a wonderful

job with.powder/dip manicures and pedicures.

I just called today for an appointment and price range for a pedicure. Afterwards I was explaining that I am using a wheelchair as I cannot stand or sit for long periods of time...he rudely tried to hang up on me! I cut him off, told him that I wasn't finished talking and that I would find another business that would accommodate me. I hung up on him first!

Me and my mother went to the salon for the first time today and the two men that did our pedicure were extremely rude they had bad attitudes which made our entire experience very unpleasant. once we asked what the price was before getting our nails done their whole attitude changed and they acted like anything we asked for was a huge inconvenience, yanked my foot around and were completely silent whenever I asked a question. when I asked for the price for a color change I was told it was $30. We will never go back here again it was a very unpleasant experience because of their attitude

I will never go back to this salon.. the guy who did my pedicure was so unbelievably RUDE and extremely rough! My foot/ankle was clearly swollen and he still chose to yank my foot around.. when he went to put the clear coat over the nail polish, it smeared the polish, he got mad and slammed the nail polish down like it was my fault. Pedicure ended up being the worst one I’ve ever gotten, looks as if my 11 year old niece could have done it.. polish was all over my skin and he didn’t bother to get it off..not to mention, my feet are so sore today from his roughness!!! He didn’t say a word to me until it was time to pay, he was the nicest man you ever met then.. thinking he was going to get a tip..from now on, my business will go elsewhere.

We decided to give them a try! And we were pleasantly surprised! Peter was awesome and our feet look great! Will definitely go back!

My daughter absolutely LOVE her nail! And we received great customer service. This is the spot to go to. We will be back!

Very efficient and personable staff. Clean facility. Average prices. Good communication.