Quick Facts About Kudos Beauty Supply
Kudos Beauty Supply has several strengths and weaknesses based on the comments provided. In terms of strengths, one major advantage of this beauty supply store is its convenient parking. Many customers have expressed satisfaction with the parking situation, stating that they did not encounter any problems and found it to be a great place to park. This can be a significant advantage for customers who prioritize convenience and ease of access when choosing a beauty supply store.
Another strength of Kudos Beauty Supply is its wide selection of hair coloring and beauty products. Multiple customers have commented on the store's excellent range of products for skin and hair needs. This suggests that the store is able to cater to a variety of customer preferences and provide options for different beauty routines. Having a diverse and extensive selection can attract customers looking for specific or unique products, making Kudos Beauty Supply a go-to destination for their beauty needs.
The friendly staff at Kudos Beauty Supply is also considered a strength. Numerous customers have mentioned the kind and helpful service they received from the employees. This personal and positive interaction with the staff can significantly enhance the shopping experience and leave customers feeling satisfied and valued. Friendly staff can also create a welcoming atmosphere and build customer loyalty, as individuals are more likely to return to a store where they feel genuinely appreciated and cared for.
Additionally, Kudos Beauty Supply has been described as a respectful business, especially in comparison to another beauty supply store called "Feel Beauty Supply." A customer explicitly states that they found Kudos Beauty Supply after searching for a respectful beauty business. This suggests that the store is successful in creating a respectful and pleasant environment for its customers, which can be a significant differentiating factor in the competitive beauty supply market.
On the other hand, there are also weaknesses associated with Kudos Beauty Supply based on the comments provided. One recurring complaint is the perceived rudeness of some staff members. Multiple customers have mentioned experiencing rude treatment, false accusations, and disrespect from the employees. These instances undermine the positive experiences of other customers and can have a detrimental effect on the store's reputation. Rude behavior can deter customers from returning and even lead to negative reviews and word-of-mouth spread, potentially affecting the store's overall business.
Another weakness that has been highlighted is the perception of prejudice from both the staff and the manager towards people of color. Several customers mention being treated poorly and experiencing bias based on their race. These allegations are significant and can harm the store's reputation, particularly in a diverse community where inclusivity and equality are valued. Prejudice and discriminatory behavior can lead to a loss of customers and damage the overall credibility and trustworthiness of the business.
Furthermore, some customers have commented on the lack of knowledge and preoccupation of the staff. While the overall friendliness has been praised, there are mentions of the staff having basic knowledge and being preoccupied at times. This suggests that there might be a need for additional training and improved customer service skills to ensure that all staff members are well-informed and attentive to customer needs. Failing to meet these expectations can result in customers seeking alternative beauty supply stores where they feel better served and supported.
Lastly, pricing is mentioned as a weakness for Kudos Beauty Supply. It is noted that prices are usually slightly higher compared to other options, leading some customers to choose alternative stores, such as Target, for more affordable options. This indicates that price competitiveness may be a factor influencing customer decisions and that Kudos Beauty Supply might need to consider adjusting its pricing strategy to remain competitive within the market.
In summary, Kudos Beauty Supply has strengths in terms of convenient parking, a wide selection of products, and friendly staff. However, weaknesses exist in terms of rude behavior from some employees, perceived prejudice, lack of knowledge, and higher prices compared to competitors. Addressing these weaknesses and building upon strengths can contribute to the overall success and reputation of Kudos Beauty Supply.
Best TL Reviews
the problem I have with most of beauty supplies is parking.
The great place to park and don't have any problems with parking.
the best selections of hair coloring and beauty stuffs for you skin and hair needs.
friendly stuffs are extra.
you will not be disappointed with kudos.
I found this place after searching for a respectful beauty business since
"Feel Beauty Supply" are the worse and rude.
Kudos Beauty Supply has the kindest employees, service and decent pricing. This is my new go to for beauty supplies. The cashier today was super kind and so was the gentleman who accompanied her. They made my day.
Love the way to buy without bumping into others, very organized place
They thought me and my friend was stealing here and made false accusations that we stole a much of stuff. I don't recommend this place. And the people that work there were so rude
This store is in my community and I regularly shop here. They were in fact prejudice and even during covid 19 when customer were limited. One day I confronted the manager told him that this ill treatment would result in lack of customers or even a lawsuit. Since then I've not experienced it. The staff is nice but have basic knowledge so you will need to come with your own knowledge. Also at times the staff does seem preoccupied but I guess they are young and not paid much. They have a good selection but Prices are usually slightly higher so I go to target for shampoos etc. I only shop here for certain products. Overall they have improved and hopefully they continue.
I looove going to a place and people are friendly. In a saturated market, where there are at least 2 beauty supply stores within a half mile from each other and prices are not that competitive, service is paramount. This store does not disappoint. I came in, I browsed, I got what I needed from the "hair employee" and had friendly conversation with who I assume is the owner. The point is, I left feeling really good, and knowing I'll come back.
Yes, the wigs are slightly more expensive than online, as with other stores like this, but that's to be expected. If you're service oriented like me and want to go to a beauty supply store that treats you like a real customer, go there! You'll be happy you did!
I went into this place with daughter the other day and the staff is very rude. We were looking and the products and one of the workers told us you open it you buy it. We were shock cause we never opened anything. Then the Korean owner had the nerve to say she saw us on the camera. I was so upset at the rude people in that store. They make you feel like a criminal and make false claims. I will never shop at that dump. I don’t recommend that place to anyone. They are so rude. I hope they go out of business. I am a resident in Throgsneck for many years and never been treated so bad.
DO NOT SPEND YOUR MONEY HERE! PLEASE DO NOT GIVE THEM YOUR BUSINESS!
If you value where you spend your money, please do not spend your money here. Staff at this store are prejudice toward people of color.
They do not value their costumers. I like to spend my money at local small businesses in my community. I had a horrible experience here and am super disappointed, considering I could simply go to Target across the parking lot.
One staff member used the word "Ghetto" to describe a hairbrush tool I use a home, which is degrading and disrespectful. Also, disappointing because she is a female of color herself.
I asked the manager for assistance regarding a Devacurl product and in a dismissive attitude he told me they did not have it. The manager and employees proceeded to be rude, dismissive, and simply unkind to me. They have a bias toward patrons in their community and do not treat people with respect and dignity.
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