Beauty World

+1 910-251-9966

4342 Market St, Wilmington, NC 28405 United States of America

Open Today: -

Quick Facts About Beauty World

Beauty World appears to have several strengths based on the comments provided. One of the strengths mentioned is the excellent customer service. Customers stated that the staff is friendly, professional, and helpful. In one instance, the manager went above and beyond by personally searching for a customer to provide them with information and ensure their satisfaction. This level of customer service is a significant strength for Beauty World as it creates a positive and welcoming environment for shoppers.

Another strength mentioned is the organization of the store. Customers appreciated the well-structured layout, making it easy to navigate and find products. This organized setup enhances the overall shopping experience, allowing customers to quickly locate the items they need. Additionally, the presence of a lash technician named Minah is noted positively. Customers praised her for her excellent work, reasonable prices, and friendly demeanor. Having skilled and personable staff members like Minah contributes to the overall strengths of Beauty World.

The availability of products is also mentioned as a strength. Customers stated that the store consistently has the products they are looking for, which is essential for any beauty supply store. This reliability in stocking a wide range of products makes Beauty World a convenient and reliable option for customers. Additionally, customers expressed gratitude for the knowledgeable staff members who provided helpful information and shared beauty tips. The willingness of the staff to assist customers and share their expertise is a significant advantage for Beauty World.

However, there are also weaknesses that can be identified from the comments. One customer had a negative experience with the customer service, stating that it was "horrible." The customer claims to have called ahead and arrived promptly, only to be turned away by the cashier. While this comment could be an isolated incident, it highlights a potential weakness in the customer service at Beauty World. It suggests that there may be inconsistencies in the service, which can detract from the overall positive experience for some customers.

Despite this negative comment, it is important to note that the majority of the feedback is overwhelmingly positive, indicating that the strengths outweigh the weaknesses. The positive comments highlight the store's strengths such as excellent customer service, well-organized layout, availability of products, and knowledgeable staff. These strengths make Beauty World a highly recommended place to shop for beauty and hair care needs.

In conclusion, Beauty World appears to be a strong and well-liked establishment based on the provided comments. The store excels in providing excellent customer service, maintaining an organized layout, and offering a wide range of products. The positive experiences of customers highlight these strengths and recommend Beauty World as a reliable and pleasant place to shop. However, it is essential for the management to address any potential weaknesses, such as inconsistent customer service, to ensure the continued success and satisfaction of their customers.

Best TL Reviews

I was so impressed by the customer service. The merchandise was professionally displayed an accessible. I was not able to get my product,but Mgr took the initiative to make inquiries. I was given info to follow-up. But leaving the store the Mgr physically came looking for me to get my info. Now thats going beyond. I highly recommend

The store is organized very well. There’s a lash tech in the back Minah who greets you with a smile, does an excellent job and provides quality customer service with reasonable prices.

People ate nice, professional and friendly. They store always has the product I am looking for.

This place is an joke she's good but the customer service is horrible. I called at 6pm before I come .I arrived 15 to 18 minutes later just for the cashier to tell me she's not taking anymore customers today.

The best in eyebrows. Also kind Christian service

I love shopping there. The sales staff are awesome. There is a large selection so you can eventually find the product that is just right. I get my eyebrows done there. I'd follow Mena to the ends of the Earth for the quality of her work and the joy of her personality.

Ladies were informative and helping others allowed us to learn some things as well .. Thank you for being there and keeping the store clean and eat to maneuver through!

Mina is the best esthetician EVER. She does the beat eyebrows and lashes. Her husband Steven is always helpful and knowledgeable about products as well. It is a good one stop shop for all your beauty and hair care needs. "Wyldchild"