Sawmills Cafe

+1 828-212-1785

4166 US 321-A Alt, Granite Falls, NC 28630 United States of America

Open Today: -

Quick Facts About Sawmills Cafe

Sawmills Cafe has several strengths that are highlighted by the comments. The first strength is the affordability of the food. Multiple comments mention that the food is delicious and affordable. This is a significant strength as it appeals to a wide range of customers who are looking for quality food at a reasonable price. The affordability factor also makes it accessible for families and individuals on a budget.

Another strength mentioned is the friendly staff. Many comments remark on the friendliness and pleasantness of the staff at Sawmills Cafe. This is essential to creating a welcoming and positive atmosphere for customers. A friendly staff can greatly enhance the dining experience and encourage customers to return. Additionally, the fact that the staff is kid-friendly is mentioned in one comment, which caters to families with children and makes the cafe a suitable option for a family meal.

The small town diner feel is also highlighted as a strength in one comment. This adds a unique and charming element to the cafe's ambiance. It creates a sense of nostalgia and comfort that many customers appreciate. The small town diner feel adds to the overall experience and makes customers feel at home.

Cleanliness and good service are also mentioned as strengths. One comment specifically praises the cleanliness of the cafe, while another comments on the good service received. These factors are fundamental to customer satisfaction and contribute to a positive dining experience. A clean environment is important for the overall impression of the cafe, while good service ensures that customers feel valued and taken care of.

Another strength identified is the inclusion of classic Saturday morning cartoons. This is mentioned as an added bonus and showcases the cafe's attention to detail in creating a pleasant and enjoyable atmosphere. Incorporating nostalgic elements can create a memorable experience for customers.

Despite these strengths, there are also a few weaknesses mentioned in one comment. The customer expresses disappointment in their last visit due to issues with their order. The issue with overcooked sausage and insufficient syrup is highlighted. This suggests a lack of quality control in terms of food preparation and portioning. Additionally, the comment mentions that the waitress did not return after dropping off the food, indicating a lack of attentiveness and follow-up from the staff.

Furthermore, the comment criticizes the additional charge for extra syrup. The customer feels that they are being nickel and dimed, which can leave a negative impression. While this may be a minor issue for some, it is worth noting that it affected the customer's overall experience.

In conclusion, Sawmills Cafe has several strengths including delicious and affordable food, a friendly staff, a small town diner feel, cleanliness, good service, and the inclusion of classic cartoons. However, there are also a few weaknesses highlighted in a customer comment regarding issues with the food order and additional charges for extra syrup. Overall, the strengths outweigh the weaknesses, but it is important for the cafe to address these issues to ensure continued customer satisfaction and loyalty.

Best TL Reviews

Delicious and so affordable. They have the nicest staff that greeted us right away and brought the food hot and fast. Next time we’re in town we’ll be coming back! Kids already asked if we can come back later today ????

Great place to eat with awesome staff and delicious food! Check it out, you won't be disappointed!

The food was great the staff was very friendly. Love the small town diner feel. They were very kid friendly.

The food was really good and our waitress was one of the most pleasant person that you could meet. I will definitely go back again .

Food is really good must give it a try, family friendly,super clean and very good service and friendly waiteress.

Food was delicious and staff was super friendly. Classic Saturday morning cartoons were an added bonus. Can't wait to return.

We've been going here for years, but we were disappointed in our last visit. We try to support local businesses, but not sure we'll go back anytime soon. I ordered two pancakes and sausage patties this time. The pancakes were cooked to perfection, but the sausage was a little black from being overcooked. Be that as it may, the real issue for me is how they served the syrup. They put about 2 ounces in a small bowl, which was barely enough for 1 pancake, let alone 2 large pancakes. I had to go up to the counter to request more syrup (waitress never came back after dropping off our food). To our surprise, they changed 50 cents more for a little more syrup, otherwise I'd be eating pancakes with nothing on them. Just nickel and dime customers to death. I'd rather them be up front and charge more for pancakes so you at least get enough syrup! I did mention it to one of the owners, but should not have to. Just disappointed they did this and we are not planning to go back for a while.

I've eaten here a couple of times. My personal favorite is the chilly cheese coney with onion rings. I'm really picky about onion rings,too, and these are the BOMB! Wonderfully friendly staff, and very affordable prices, and the food is great as well. Definitely will keep coming back.