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New Era Barbershop

+1 203-645-2814
128 Church St, Naugatuck, CT 06770 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About New Era Barbershop

New Era Barbershop has received several positive comments from satisfied customers. These comments highlight the strengths of the barbershop, including excellent customer service, skilled barbers, a comfortable atmosphere, and good prices.
One of the comments praises Carlos for his exceptional service. The customer mentions that Carlos made both them and their son feel comfortable by asking about their preferences and making small talk. This shows that Carlos has great communication skills and is able to create a welcoming environment for customers. Additionally, the comment reveals that Carlos was able to make the haircut process seamless for a child who has autism and an anxiety disorder. This demonstrates Carlos's ability to handle different customer needs and accommodate their unique circumstances.
Another point of strength for New Era Barbershop is the level of skill possessed by their barbers. One comment specifically mentions Jazos as an "absolute artist" when it comes to working on beards. This suggests that the barbers at New Era have high levels of expertise and can provide top-notch haircuts and grooming services.
Customers also appreciate the comfortable atmosphere at New Era Barbershop. One comment mentions feeling comfortable and at ease in the shop, while another mentions the classic barbershop atmosphere. These comments indicate that the barbershop has successfully created a welcoming and relaxed environment for customers. This can contribute to a positive experience and encourage customers to become regular patrons.
Price is another strength mentioned by a customer who states that the prices at New Era Barbershop are good. This suggests that the barbershop offers competitive pricing and provides good value for the services rendered. Affordable prices can attract a wider range of customers and contribute to customer satisfaction.
Despite the overwhelmingly positive comments, there is one comment that mentions a negative experience. The customer states that they experienced razor burns and bumps after their haircut, which they attribute to the barber who is not usually the one to cut their hair. This negative comment points out a weakness in the inconsistency of the quality of service provided by different barbers at New Era Barbershop. It indicates that there may be a need for more training or consistency in the skills and techniques used by the barbers.
In conclusion, New Era Barbershop has several strengths. These include excellent customer service, skilled barbers, a comfortable atmosphere, and good prices. Customers appreciate the personalized attention and communication skills of the barbers, as well as their expertise in haircutting and grooming. The welcoming atmosphere and affordable pricing further contribute to the positive experience at New Era Barbershop. However, the inconsistency in service quality mentioned in one comment highlights a potential weakness that could be addressed through training and standardization. Overall, New Era Barbershop seems to be a highly regarded establishment that provides a great barbershop experience for its customers.


Best TL Reviews

As Im sitting here right now, Carlos is cutting my son Kyan’s hair. We came in as a walk in becauee Kyan was having a rough morning, I decided to treat him to some macarons at The Loaded Goat and then get his hair cut next door at New Era. Carlos has never cut his hair before, but he immediately made him (and me) comfortable. Not only did he ask me AND my son what we both wanted, he proceeded to make small talk with my son
While cutting his hair; asking him his name, grade, and where he grew up. Carlos doesn’t know that my son is autistic and has trouble talking to strangers and even making small talk, plus suffers from an anxiety disorder. He couldn’t get a hair cut without screaming and crying the whole time just a year ago, nor could I brush through his hair. He made the process seamless and I am almost in tears I am so happy. I just wanted to say thank you from the bottom of my heart for welcoming my son and making him feel so comfortable. You truly have no idea how much your kind gestures mean to some, and how far a simple soft hand and voice will go with others.
This is a top tier barbershop; anyone who’s cut my sons hair has been amazing, but Carlos has went above and beyond.
Love this place and the people always a good atmosphere always feel comfortable. The only barber shop I go to.
Jazos is an absolute artist!! What he managed to do to my beard no other has been able to. He's got a client for the life of this beard for sure.
Brought my two boys here today. Called first. No wait. Oldest son had Chris who did a great job. Younger son had a man but didn’t get his name has curly hair. Both were great. Place was professional not uncomfortable at all. All of them were respectful and had a sense of humor! Haven’t been to a barber shop in years but they enjoyed it. Definitely will be back and prices are good.
Awesome barbershop experience. Easy parking across the street, friendly staff, and has the classic barbershop atmosphere to it. One of the best haircuts I've ever received.
Normally when I go the woman cuts my hair(i dont remember her name) the man next to her did it and the entire back of my head is covered in razor burns and bumps it hurts and its so ugly. Very disappointed with the experience
These guys are seriously top notch barbers.... Everytime you sit down you get a professional cut, fade, etc, and their straight razor work is crazy clean. Definitely worth a visit.
Go only to be helped by Dominic but leave with a feeling and sense of camaraderie and belonging with an old world neighborly good-natured vibe and great service plus you look absolutely spectacular when he's done with you every time and have great conversation all the while that will leave fantastic memories in your mind for the ages!

New Era Barbershop Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 05:00 PM
Sunday Closed

How to go there

Location