Quick Facts About Florida Nail Spa
Strengths:
1. Dedicated and talented nail technicians: Moon, Tommy, and Tammy have received positive feedback for their skills and expertise in nail services.
2. Friendly and polite staff: Many customers have commended the staff for being friendly and providing good customer service.
3. Good pricing: Multiple customers have mentioned that the pricing at Florida Nail Spa is reasonable and affordable.
4. Availability of appointments: Some customers mentioned that they were able to get an appointment easily and at their preferred time.
5. Long-term customer loyalty: There are customers who have been going to Florida Nail Spa for years and have followed their preferred nail technician from another place, indicating a strong customer relationship.
Weaknesses:
1. Inconsistent quality of work: One customer mentioned that their work was mediocre on two consecutive visits, suggesting a lack of consistency in the quality of services provided.
2. Poor customer service: The most significant weakness identified in the comments is the poor customer service experienced by some customers. Complaints about discrimination, unprofessional behavior, and lying about appointment availability were mentioned.
3. Lack of diversity in the customer base: A customer stated that they felt like the only person of color in the salon and were treated poorly compared to what they had experienced at other nail salons. This suggests a lack of diversity and possibly discriminatory behavior by the staff.
4. Overlooking safety protocols: The comment about drawing blood and cutting the customer's ankle with the cheese grater highlights a lack of attention to safety and careful handling of tools.
5. Inconsistent service quality: While there are positive comments about certain technicians like Moon, there are also negative comments about rough service, rushed appointments, and missing services, such as a leg massage that was paid for.
Overall, Florida Nail Spa has strengths in terms of skilled technicians, friendly staff, affordable pricing, and some loyal long-term customers. However, the weaknesses identified include inconsistent service quality, poor customer service, lack of diversity, and overlooking safety protocols. These weaknesses may impact the overall reputation and customer satisfaction of the nail spa.
Best TL Reviews
I wouldn't recommend this place to a six-legged dog who's dying of rabies!!! Horrible customer service!!!! First of all my work was mediocre 2 consecutive times, but because I wanted to patronize the local nail salon who had so many obviously FABRICATED reviews, I decided to give them another try. Upon the completion of each service I left a generous tip and was offered the opportunity to have another service with Tammy, but today I was turned away for no apparent reason besides DISCRIMINATION. They're beyond ghetto as to why I even witnessed a fight between all of the employees one morning, yet I still ignored their barbarically unprofessional behavior. Every time I come to this salon I'm the only person of color who's present and somehow I've been treated like a piece of trash on the street in comparison to the treatment I have seen others recieve nevertheless what I'm use to receiving at other nail salons. I tried to ignore their behavior in the past in effort to give them one last chance to rectify the situation, but today when I arrived and they LIED by telling me to wait as a walk-in followed by informing me that there's no appointments available for the day which was another blatant LIE...I had no other choice but to let the universe know how horribly ridiculous this place of "business" is!!! As you see from the photo I've attached the salon is completely empty with at least 4 technicians who are currently available. Do not ever give this garbage representation of a so-called nail spa not even a second of your time nor a penny in your pocket. HAPPY NAILS on 23rd Street is a much better location....clean, great personalities, and polite!!! Not a little trash box full of angry employees like you will unfortunately experience at Florida nails. Thank me later!!!
I have been going to Florida nails for years and even followed my nail tech from another place. Go see Moon! She is sweet as pir and very good at her trade. I just tried Opaque powder on top of my nails, and I love them! Her husband Tommy is very good and so is Tammy. I had Lilo once and she did a great pedicure!
Terrible experience, will not be returning. None of my nails are the same shape, most are crooked, and the tech drew blood on 3 fingers with the drill.
This place is amazing. Like with anywhere I have my own nail tech I always use which is Moon and her husband Tommy they are both amazing people and truly care about you as a person. I always text her to get in and if she is unavailable Tommy will do mine and . When they are both off she will text Tammy and make it happen. Everyone in the establishment is very nice , polite and caring . I just want to thank Moon for all she does to go above and beyond to help me. Y’all deserve 10 stars but a 5 is the highest. And thank you Tammy my nails are amazing
Got a fill in. Staff was friendly and pricing good.
Loved it always great place to go and very good work
The attendant was very nice but rough as hell. He even cut my ankle with the cheese grater. I was bleeding. He rush through my service with no leg massage that I clearly paid for with my deluxe package.
Moon is my nail tech and does the best job Everytime no matter what design I want!!!
Place Pictures
Florida Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 04:00 PM |
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Location
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