N K Nail

+1 662-772-5824

975 Goodman Rd E, Southaven, MS 38671 United States of America

Open Today: -

Quick Facts About N K Nail

N K Nail Place has a mix of positive and negative comments, providing insight into the strengths and weaknesses of the business. Below is an analysis of these comments to evaluate the overall strengths and weaknesses.

Strengths: 1. Professionalism: Many customers praise the professionalism of N K Nail Place. They appreciate the care and attention given to them by the staff. The commenter who has been going for over seven years specifically mentions the professionalism, indicating a consistent aspect of the business.

2. Friendly atmosphere: Several comments mention the friendly atmosphere at N K Nail Place. It is noted that the staff greets customers by name and with smiles, creating a welcoming environment.

3. Catering to individual needs: The commenter with a lung disease highlights how N K Nail Place goes above and beyond to accommodate their needs. They mention that the owner, Nina, has opened the shop early to provide quick service. This personalized care and attention are significant strengths for the business.

4. Nail care expertise: A positive comment mentions that N K Nail Place offers true nail care by thoroughly addressing "problem" areas. This indicates that the staff pays attention to detail and provides thorough services.

5. Long-standing customer relationships: Multiple comments mention being regular customers for many years. This loyalty demonstrates that N K Nail Place has been able to establish long-standing relationships with its customers, indicating consistent satisfaction and a strong customer base.

6. Quality work: A review specifically mentions the quality of services provided. Even though the commenter received separate services, both were of the same high quality.

Weaknesses: 1. Sanitation issues: One negative comment raises concerns about unsanitary conditions at N K Nail Place. While the specific details are not provided, this feedback indicates a potential weakness in maintaining a clean environment.

2. Service inconsistencies: A negative review recounts a bad experience with a specific employee. The reviewer was dissatisfied with the rough treatment, bleeding nails, and rushed service. This inconsistency in service quality suggests a potential weakness in staff training or supervision.

3. Pricing discrepancies: Another negative comment raises an issue with pricing. The reviewer mentions being charged $55 instead of the initially quoted $50. Such discrepancies can lead to customer dissatisfaction and indicate a potential weakness in communication or transparency regarding pricing.

4. Unprofessional behavior: A couple of negative comments mention unprofessional behavior by a specific staff member. The behavior includes rushing, ignoring the customer, and even causing harm during the service. This indicates a potential weakness in staff conduct and customer service training.

Overall, N K Nail Place has several strengths, including professionalism, a friendly atmosphere, personalized care, expertise in nail care, long-standing customer relationships, and quality work. However, there are weaknesses to address, including sanitation issues, inconsistencies in service quality, pricing discrepancies, and unprofessional behavior. By addressing these weaknesses, N K Nail Place can further enhance its strengths and improve customer satisfaction.

Best TL Reviews

I have been going to see Nina for over seven years. I keep going back and will always recommend because of the professionalism, hospitality and friendly atmosphere. They truly care for their customers! I have a lung disease I battle and in certain instances, when I’m not feeling so good, Nina has opened her shop early to get me in and out and back home very quickly!! She is such a doll and as long as I have my nails done Nina is the one I pick!!

If you're planning to come here, Pleaseeee don't. Most of the "good" reviews are years old ! This place is unsanitary, and totally unprofessional. I came in for dip powder nails, and walked out with clumps for nails. I don't know the young ladies name but she was blonde with glasses. I called prior to my visit and they told me they'd charge $50 for my service and when I left they charged me $55. The lady was super rough on my nails, made 2 of them bleed, wasn't helpful, and even though they were EMPTY she seemed rushed. Just horrible. I almost left out crying. Please save your hard earned money ladies.

I have been coming to N K Nails for 10 years and they never disappoint! The staff is always super friendly. They go above and beyond your average pedi/mani offering true nail care by taking their time and thoroughly addressing your "problem" areas. I love the variety of colors and products they offer as well.

They always do an amazing job. Services and customer service! 2 separate services and still same quality work.

I showed her the picture and she did exactly what I asked for. I literally come every two weeks and the service is always awesome!!!! Ask for NINA!!!!!????????????????‍♀️

Please don't go here. They are ruined and unprofessional. They treated other customers better and I was ignored and rushed. The lady polished my skin instead of my nail. My plan was to get a manicure and pedicure but after the ruin treatment I decided not to spend anymore money with them. This lady is blonde and wear glasses. She snatched my legs and feet and would not talk to me at all. Her coworkers heard me ask her questions and answer for her. She does not need to work with consumers.

ABSOLUTELY THE BEST !!! I’ve been going here allowing these ladies to take care of me and my family for years. They know me by name and greet me with smiles every time I’m there. They provide amazing services even I’m in a hurry .please go and let these ladies take care of you

My favorite place in desoto county! My mom and I have come here for 10 years and even my brother and step dad love their pedicures!