Ashland Nails Spa

+1 615-792-4988

605 N Main St B, Ashland City, TN 37015 United States of America

Open Today: Closed

Quick Facts About Ashland Nails Spa

Ashland Nails Spa appears to have several strengths and weaknesses based on the comments provided. It is important to consider that the experiences of customers may vary, and these comments are just a sample of the overall reviews.

One of the strengths of Ashland Nails Spa is the friendly staff. Multiple comments mention the friendliness of the staff, which enhances the overall customer experience. Friendly service contributes to a welcoming and enjoyable atmosphere. Additionally, the salon offers a range of services, including pedicures, manicures, and acrylic nails, which attract customers seeking different treatments.

Another strength mentioned is the quality of the services provided. Although some customers noted that the quality of the services varied depending on the technician, most comments were positive. Customers expressed satisfaction with their pedicures and full sets of nails. This suggests that the salon has skilled technicians who can deliver high-quality results.

The accommodating behavior of the staff is also highlighted as a strength. One customer mentioned calling for a last-minute appointment, and they were treated like family upon arrival. This personalized and welcoming approach contributes to customer loyalty and repeat visits. The customer also mentioned choosing the luxurious package and being satisfied with the experience, indicating that the salon offers a variety of options to cater to different preferences.

However, there are also weaknesses that should be considered. One common complaint is the lack of a relaxing atmosphere. One customer described their experience as noisy, with a child playing loudly and staff members chatting and playing 80's music. This lack of tranquility could be a deterrent for customers seeking a calming spa experience.

Another weakness mentioned is the issue of rude staff. One customer specifically mentioned a technician named Alex being rude, aggressive, and not listening to their requests. This negative encounter led to the customer having to remove the acrylic nails and start over, resulting in additional costs. Rude behavior from staff can give a poor impression of the salon and lead to dissatisfied customers, affecting the overall reputation and potential for repeat business.

Additionally, there were comments about some staff members not following COVID-19 safety measures. One customer expressed discomfort over the workers not wearing masks and coughing, which can raise concerns about the salon's adherence to health and safety protocols. In the current pandemic climate, it is essential for businesses to prioritize the health and safety of their customers and employees.

In conclusion, Ashland Nails Spa has strengths such as friendly staff, quality services, and accommodating behavior. However, the lack of a relaxing atmosphere, incidents of rude staff behavior, and inadequate COVID-19 safety measures are weaknesses that could impact customer satisfaction and the reputation of the salon. It is important for the salon to address these weaknesses and strive for a consistently positive experience for all customers.

Best TL Reviews

I’ve never had such a great pedi before. Staff was very friendly! I will definitely be back

I do not normally leave reviews for businesses unless I feel strongly one way or another. I feel strongly today that I need to leave a review about this nail salon. I had been wanting to go to this nail salon for a while because of the reviews. Today was my opportunity. I made an appointment for a manicure and pedicure. Typically, when a person goes to a nail salon/spa, they anticipate experiencing a certain level of relaxation. This was the last thing you will experience here. I settled down in the chair for my pedicure. The owners child who may have been four years old was there. Between his loudly playing with the child, the grandmother running around playing with him and the manager playing with him, silence was anything but golden. Then the endless, ENDLESS chatting between the owner and the grandmother, who sat in one of the pedicure chairs, the 80’s music over the speakers blaring, I could not get out of there fast enough. The manicure and pedicure was adequate and the technician was quiet, which was nice. However, if you’re looking for a soothing, relaxing, quiet nail salon experience, choose another salon.

Always friendly service. I usually go for a pedi, and the quality is better with some techs than with others. I've never had a bad experience.

Cust svc Alex very rude! Pushed my chair aggressively too far forward; WOULD NOT listen to my request to keep the shape of my acrylics I had; proceeded to drill ALL shape off, and gave me ugly turned up at the end, flat nails that I immediately had removed and had to start over, costing me double; The young lady working w/him equally rude-both totally ignored everything I said

Nestled away in a small town known as Ashland City Tennessee. In a little strip mall heading out of town on the main lies a very inconspicuous tiny treasure known as Ashland Nails spa.

Even though the outside doesn't draw any attention it's way. It's the inside where the treasure lies. It's the staff and their accommodating behavior or atleast it was for us last night. We called in last minute for an appointment for 2 pedicures a hour or so before closing time.We have never been there before but you would have thought we were family. We were greeted and treated like we were. We choose the the most luxurious package and were definitely not disappointed. Our plans are to go back as needed. We hope to be welcomed and treated in the same like manner next time.

Let us take you there!!!

The Moon Family

This was the first time going here and I'm very pleased. I got a full set done . I used to go to a place in Joelton but the last time I was there the man doing my nails was rude and over charged me. My daughter and her friends went here and told me about it so I thought I would try them out I'm glad I did. The prices are reasonable and the man that did my nails was friendly and done a great job. My nails are a little shorter than I like but the qualy is great. This will be my new nail salon

The lady did a wonderful job on my feet but I didn't like the fact that some of the workers was walking around maskless & coughing ???????? I couldn't get out of there fast enough

Alex did a great job 2nd time times love it did an excellent excellent job on my nails look amazing and when I got my pedicure the time before very good very very good I Lady done that then. Very happy