Quick Facts About Lee's Hair Care
Lee's Hair Care place has several strengths that contribute to its positive reputation. Firstly, the salon is highly recommended by customers for its quality services. One customer mentioned that they were recommended by a friend and had an amazing haircut with Jessie. This indicates that the salon has a good reputation among its existing customers, who are confidently referring their friends to the salon.
The friendly and knowledgeable staff is another strength of Lee's Hair Care place. Many customers mentioned that the staff members are experienced, friendly, and provide excellent service. One customer mentioned that they have been going to the salon for eight years and have always been satisfied with the staff's expertise and friendliness. Another customer specifically mentioned Jessi as a great hair stylist who always delivers a great haircut. This indicates that the staff at Lee's Hair Care place is skilled and able to meet customer expectations.
Another strength of Lee's Hair Care place is the relaxing and enjoyable environment. One customer mentioned that the shampoo and scalp massage were very relaxing, and another customer mentioned that the salon has a laid-back and friendly environment. This suggests that the salon provides a comfortable and enjoyable experience for its customers, which enhances their overall satisfaction with the services received.
Furthermore, Lee's Hair Care place is praised for its ability to handle last-minute appointments. One customer mentioned that they called in the morning and were able to get an appointment on the same day for their mom's birthday. This indicates that the salon is flexible and responsive to customer needs, providing convenience for those in need of immediate hair services.
However, Lee's Hair Care place also has weaknesses that need to be addressed in order to improve customer satisfaction. One customer mentioned that there was an issue with the customer care skills of one of the staff members. The customer's teenage son was treated impolitely and spoke to harshly, which resulted in them leaving without getting the haircut. This shows that there may be a gap in customer service training and that all customers, regardless of their age, should be treated with respect and dignity.
Another weakness mentioned by a customer is the language barrier. While the hair stylists are respectful, they have difficulty understanding English. The customer suggests being patient and taking time to explain what you want. This language barrier can potentially lead to miscommunication and dissatisfaction if the hair stylists are unable to fully understand the customer's desired hairstyle. Addressing this weakness by providing English language training or hiring multilingual staff could greatly improve the overall customer experience at Lee's Hair Care place.
In conclusion, Lee's Hair Care place has several strengths that contribute to its positive reputation. These include highly recommended services, friendly and knowledgeable staff, a relaxing environment, and the ability to handle last-minute appointments. However, there are also weaknesses that need to be addressed, including customer care skills and the language barrier. By addressing these weaknesses, Lee's Hair Care place can further improve its customer satisfaction and maintain its positive reputation.
Best TL Reviews
I took my mom here for her haircut and color services for her birthday and thankfully they were able to take us in last min as I called in the morning to make the appointment. MJ did my moms hair and her hair turned out beautiful. My mom loves it and we will be back! So glad that we have found a place close to home.
The man who worked at the hair shop was extremely impolite to my teenage son. He did not treat him like a valued customer and instead spoke to him harshly, using broken English. As a result, I had to leave with my son without getting his haircut. It is imperative that they improve their basic customer care skills and learn how to treat customers with respect, regardless of their age.
It was my first time trying this salon, as I was recommended by a friend. I had an appointment and was seated promptly by Jessie. She did an amazing job! She took her time to make sure my haircut was perfect. The shampoo of the hair and the scalp massage was very relaxing. I will be coming back to this salon and would highly recommend people to try this location. Jessie, thank you for giving me one of the best haircuts of my life ????????.
This place is a pretty lay back and friendly environment. I've been here for my hair cut for a few times already and the owner is pretty easy going. The hair stylists are also pretty respectful and listen accordingly to what you want but you have to explain slowly due to they're not very good in English. Just be patience with them and you'll have a good experience. They charge a bit higher than other shops but it does include wash your hair after you're finished.
This is my new favorite place for hair cuts. I have fine, damaged hair and the stylist knew how to bring it back to life and create the appearance of more volume. Love it and thank you.
I have been doing my hair at Lee's hair salon for 8yrs so far and I'm satisfied every single time. All the staffs are extremely knowledgeable and friendly. Best place in Chicago to have your hair cut or anything to do with hair. Highly recommended!!
I’ve been going here for several years now and have always been happy with my haircuts. The staff is very friendly and experienced. I specifically get my haircuts from Jessi and she really does a great job every time. I definitely recommend getting a haircut here - good price and even better quality!
My go to place for a haircut. Everyone is friendly and I have never disliked my haircut from here.
Lee's Hair Care Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:30 PM |
How to go there
Location
Places
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