Quick Facts About Mimis Nails
Strengths of Mimis Nails Place:
1. Skill and Expertise: Many customers praise the nail technicians at Mimis Nails Place for their amazing job on their nails. The girl who always does one customer's nails is described as amazing, and another customer mentions that the entire staff is great at their skills. This indicates that the nail technicians possess the necessary expertise and talent to provide high-quality nail services.
2. Friendly Staff: Multiple comments mention the friendly nature of the staff at Mimis Nails Place. Customers appreciate the pleasant and welcoming environment created by the employees. This indicates that the staff is customer-focused and strives to provide a positive experience for all customers.
3. Fast and Efficient Service: Despite one comment mentioning a longer wait time, another customer notes that the nail technician was fast and efficient in providing a gel fill-in service. This suggests that the nail technicians are capable of providing quick and efficient service to customers, minimizing wait times and enabling customers to get their nails done in a reasonable timeframe.
Weaknesses of Mimis Nails Place:
1. Inconsistent Quality: While some customers rave about the amazing job done on their nails, there are also comments expressing dissatisfaction with the service received. One customer mentions that her friend was not satisfied with the length of her nails and had to pay full price despite the dissatisfaction. Another customer mentions that their nail technician did not do a good job, and a different customer notes that her nail tech did a poor job of applying the nail and that it kept falling off. These comments suggest that the quality of service at Mimis Nails Place may be inconsistent, leading to some customers feeling dissatisfied.
2. Lack of Apology: One customer mentions that the nail technician was rough and cut her a few times while filing her nails but did not apologize. This indicates a lack of customer service and a failure to take responsibility for any mistakes or mishaps that may occur during the service. This can leave customers feeling unvalued and dissatisfied with their overall experience.
3. Miscommunication and Poor Attention to Detail: Multiple comments mention instances of miscommunication and poor attention to detail. One customer mentions that her nail technician glued the nail to her nail and it kept falling off, indicating a lack of attention to detail and proper application. Another customer mentions that her nail technician disregarded her complaint about the crookedness of her nails and simply commented on the color, showcasing poor customer service and a lack of responsiveness to customer concerns. These instances reflect a lack of thoroughness and attentiveness in the services provided, resulting in a subpar experience for some customers.
In conclusion, while Mimis Nails Place receives praise for its skilled and friendly staff, as well as some efficient and satisfactory services, it also shows weaknesses in terms of inconsistent quality, lack of apology for mistakes, and instances of miscommunication and poor attention to detail. These weaknesses should be addressed to improve the overall customer experience and reputation of the salon.
Best TL Reviews
The girl how always does my nail is amazing I have been going to her since I moved here. And she does a amazing job
I had a friend go there for her nails. She was not satisfied. The young lady didn’t even get the length she asked for.Then still had to pay full price for her nails . I just don’t know how they can let customers walk out knowing they’re not satisfied. I just want to say do better I know 14 years who have done nails better.
my first time at this nail place the lady who did my nails did an amazing job just didn't know it was 45 for white tip but now i knw
My first time coming here and it will be my LAST!!! I went to get a fill in on my acrylic nails. The nail technician was very rough & cut me a few times while filing my nails & didn't apologize
I just moved to Mableton so I'm not familiar with the area and I must say this was an interesting experience... ???? The employees are very nice, however, my nail tech didn't do a good job... So I should've left when (1) the lady started gluing the nail to my nail and it kept falling off, (ma'am we just started ????), and when I told her at the end that it was crooked she said, ''That's a very pretty color..." ???? (2) the lady next to me kept saying to her nail tech, "that's why I only come to you..." ???? and she said it like 5 times. (3) when the male nail tech gave me the colored nails to chose from and it was a different color from my toes and he said "oh it faded" ????????????
Always do an amazing job on my feet and nails. The entire staff is friendly and great at their skills.
I was there a few minutes after opening because there was only one person there the wait time was worrying me. I waited about 25 mins for service. He was fast efficient and pleasant. I was out in about 40 mins with a good gel fill in..Thanks so much!!!
Not quite what I wanted but it will do. I got a pedicure too.. it was good. This is a place I would come to if I cant make it to my other one
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Today
Opening Hours
Monday | Closed |
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Tuesday | 10:00 AM - 07:30 PM |
Wednesday | 10:00 AM - 07:30 PM |
Thursday | 10:00 AM - 07:30 PM |
Friday | 10:00 AM - 07:30 PM |
Saturday | 10:00 AM - 07:30 PM |
Sunday | 02:00 AM - 06:00 PM |
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