Le's Luxury Nail Spa

+1 850-233-1111

Next Door To The Subway, by, 17304 Panama City Beach Pkwy, FL-79 unit 3, Panama City Beach, FL 32413 United States of America

Open Today: -

Quick Facts About Le's Luxury Nail Spa

Le's Luxury Nail Spa has received a mix of positive and negative comments, highlighting both strengths and weaknesses of the place. It's important to consider all perspectives when evaluating the overall experience of the nail salon.

Starting with the strengths, multiple comments praise the customer service and friendliness of the staff. One customer mentions that they had great conversations with the staff members and didn't feel rushed during their visit. This indicates that the salon has a welcoming and pleasant atmosphere, making customers feel comfortable and valued. Another customer specifically mentions the pedicure technician, Mrs. Ann, and describes her work as amazing and professional. This suggests that the salon has skilled technicians who provide excellent services.

Additionally, cleanliness is highlighted as a strength of Le's Luxury Nail Spa. One customer mentions how clean the salon was upon their arrival, which is an important factor in ensuring a hygienic and safe environment for customers. Another customer mentions that the salon takes measures to protect customers from COVID-19, indicating that they prioritize the health and well-being of their clients.

Furthermore, the quality of the services provided is commended by some customers. One customer mentions that the nail technician did a great job with their pedicure and didn't skip a step. Another customer recommends the deluxe pedicure and praises the softness of their feet afterwards. These comments suggest that the salon offers high-quality services that meet customer expectations.

However, there are also weaknesses mentioned in the comments. One customer expresses disappointment with the length of time it took to receive their services, stating that they were at the salon for five hours for a pedicure and SNS application. This indicates a potential issue with efficiency and time management at the salon. Additionally, the same customer mentions that their nails were filed down too thin, resulting in them breaking the very next day. This suggests a lack of attention to detail or improper technique used by the technician.

Another customer mentions that the "manicure" they received was incomplete, lacking cuticle soak, cut, and massage. This highlights a potential inconsistency in the quality of services provided, as the aesthetics of the nails were great but the overall service fell short. It's worth noting that the customer acknowledges their own lack of communication about their dissatisfaction, suggesting that speaking up might have improved their experience.

Furthermore, one comment describes a negative interaction with the owner of the salon, stating that they were rude and condescending to the customer's wife and young children. This reflects poorly on the professionalism and customer service of the establishment.

Other minor weaknesses mentioned include the bright lighting, repetitive music, and the need to ask for a complimentary beverage. These aspects might detract from the overall ambiance and customer experience.

In conclusion, strengths of Le's Luxury Nail Spa include excellent customer service, skilled technicians, cleanliness, and high-quality services. However, weaknesses include issues with efficiency and time management, inconsistency in the overall service provided, and negative interactions with the owner. It's important for the salon to address these weaknesses to ensure consistent and satisfactory experiences for all customers.

Best TL Reviews

One of the best experiences I’ve had at a nail salon. I honestly wished they were located in my hometown. I came on a Monday morning (not busy) and the ladies took their time with me. I didn’t feel rushed and had great conversations with them. They did an excellent job with my nails but my time with them was the best part. I would definitely come back when I come back in town. Cindy and Jasmine we’re super sweet and did a great job! Highly recommend!

The people were so nice, but my friend and I were here for 5 whole hours (with only 3 other customers in the salon before us) just for each of us to get pedicures and SNS on our fingers. Also, my nails were filed down SO THIN that the very next day two of them have already broken off. I paid way too much to already have ruined fingernails, especially considering that I have been extra careful because I knew she had filed them down too thin. Again, they were very kind, but I have never spent so much time and money for such a disappointing result.

Awesome place. I hadn’t had a men’s pedicure in a long time. I went with my wife on today while we was on vacation for our anniversary. Mrs. Ann the pedicure technician did an amazing job!!! They are very detailed and professional. She massaged my feet felt like Heaven! I definitely recommend this place if you’re looking for a pedicure.

My first experience here is absolutely immaculate. I’m not even done with my service yet and I’m leaving a review. The first thing I noticed when I walked in was how clean it was. The massage chairs are TOP TEIR. The nail tech did a great job with my pedicure and didn’t skip a step. I recommend the deluxe pedicure, it is so worth it. My feet are baby butt soft! Best part- I get to sit in the massage chair a little longer while she took care of other customers that walked in. I am in HEAVEN. I would say I can’t wait to see how the full-set turns out, but I absolutely can wait. ????

Not the friendliest when you arrive but they warmed up after we started talking more. My nails did look great but the "manicure" was incomplete...not cuticle soak or cut, no massage. My husband also got a manicure and had a few cuts. Overall they did a great job with the look of the nails but bumped down a star for overall service. I also didn't speak up soo that may of been on me..

Brought my wife and two young daughters 3 and 4 in for pedicure this afternoon. Called ahead and was assured they could do pedicures for small children. The owner was rude and condescending to my wife and children. We left abruptly and were followed by a walk in customer who witnessed how we were treated by the owner. DO NOT give this owner or establishment your time nor your money.

Love this place!! The owners especially Jasmine is AMAZING!! She always makes my nails look fabulous (I get compliments like the best nails people have EVER seen) ! She has a great attitude and always puts a smile on my face! I'm so glad they are open now! Their salon was so clean and they keep us safe from covid19 and they make us look good.....what more could a girl ask for?!?! I drive 45 minutes every time to them to get mine done even though there are places to go around me. I'll be back!! Highly recommend!!!

Fun time getting a mani pedi with a girlfriend. Friendly service and pleasant decor. Nice chairs and atmosphere. A bit bright (lighting), music that played on the screens repetitive, and had to ask for the complimentary beverage. Also, scheduled for two of us and staff could only accommodate one of us at a time for the most part. So a longer than necessary service. Otherwise, I would have given 5 stars.