Quick Facts About Bliss Salon
Strengths:
1. Excellent customer service: Multiple comments mention that the staff at Bliss Salon, particularly Hana, is very accommodating, friendly, and welcoming. They remember clients' names and make them feel valued and appreciated.
2. Talented nail technicians: Hana is repeatedly praised for her skills as a nail technician. Clients mention that she always does an amazing job and pays attention to detail. She is described as efficient and provides great suggestions and advice for nail care.
3. Clean and beautiful salon: Multiple comments mention that the salon is clean and well-maintained. The interior is described as beautiful, creating a pleasant and enjoyable atmosphere for customers.
4. Flexibility in scheduling: Several comments mention that Hana is accommodating with scheduling, even for clients who live far away. This flexibility is highly appreciated by clients and shows a commitment to customer satisfaction.
5. Personalized service: Hana is praised for her ability to provide unique and creative nail designs. Clients appreciate the effort she puts into making their nails look nice and the care she provides to each individual.
Weaknesses:
1. Inconsistent quality: One negative comment mentions that the nails done at Bliss Salon did not meet the customer's expectations. The shape was uneven, the nails were shorter than requested, and they appeared grown out after just 2 days. This inconsistency in quality could be a weakness for the salon.
2. Lack of warmth for new customers: One comment mentions that the welcoming method for new customers was not impressive. The customer did not feel the warmth and friendliness they expected. This lack of a welcoming atmosphere may deter new customers from returning to the salon.
3. Lack of pricing transparency: One comment mentions that Bliss Salon should have their prices posted on all their websites. The absence of transparent pricing may make it difficult for potential customers to make informed decisions about their services.
4. Dependence on specific nail technicians: While Hana is highly praised by multiple comments, it is also mentioned that other nail technicians at Bliss Salon are not as skilled. This indicates a potential weakness in consistency and quality across all staff members.
5. Issues with durability: One comment mentions that the nails done at Bliss Salon started peeling and cracking shortly after getting them done. This suggests a potential weakness in the durability and longevity of the nail services provided by the salon.
In conclusion, Bliss Salon has several strengths, including excellent customer service, talented nail technicians, a clean and beautiful salon, flexibility in scheduling, and personalized service. However, there are also weaknesses such as inconsistent quality, a lack of warmth for new customers, limited pricing transparency, dependence on specific nail technicians for quality work, and potential issues with durability. Addressing these weaknesses could help the salon improve overall customer satisfaction and retention.
Best TL Reviews
I’ve been going to Hana for over 2 years and I usually get a natural set but when I do decide to switch things up she literally does not miss a beat! Hana and the entire salon is very welcoming. Hana is very accommodating with her schedule (I work an hour away and she always makes time to squeeze me in xo), great customer service and punctual with appointments, she takes good care of her clients and their nails. I will always recommend 100%
Hana an Amazing Nail Tech!
Bliss is a great salon. All staff is super friendly. I go to Hanna & she never fails to do amazing!! She is very nice & talented , always makes my nails look nice!
Hana is hands down THE BEST! I will not go to anyone else ever again. She accommodates the schedule I need, she is efficient, she is perfection to a “T”, always courteous and friendly, full of great suggestions and I never have had a problem with any of her work! Since the very first time she did my nails I have not gone to anyone else! I swear by her nails and have ALWAYS had compliments! I recommend her to everyone who asks for a nail person.
While my nail tech was very sweet….. these are not $70 nails. The shape is uneven, they are much shorter than I asked for, and I’ve had them done for 2 days and they already appear grown out. Extremely expensive for the quality.
Have been going to Hana for over two years. She has been amazing and become like family. She is one of the most talented nail artists in Lehigh Valley. I work an hour away and she has always accommodated my busy schedule and always given me the best advice to care for my nails. The staff at Bliss nails have always been friendly, clean and helpful. When I arrive they always greet me by name ask me how I am doing and my family. My husband even goes there to get his pedicures done by Vicky. I highly recommend anyone to Bliss Nails and if you are looking for a unique design I recommend Hana.
This was my first ever experience with them today and I absolutely love Mia I'm definitely going back. I was a walkin and she took me right away I had no waiting period at all. I also meet someone I knew years ago and is talking to her again. The place is so beautiful inside. I love the the whole place and people are so friendly here. Definitely recommend to anyone. I went to another nail salon but I can't tired of the same thing all the time so I went and tried a new place, glad I tried them and read the reviews. The reviews definitely meant to be written. Thank you Mia for a wonderful day, I can't wait till next time i will be a regular customer and will be calling just for you.
My mom went there for the first time. The place is very clean and lots of nail colors but she wasn't too impressed with their welcoming method. She didn't feel the warmth you would normally receive as a new customer. They did a good job on her nails but she won't be going there again. Well...like the saying goes, "first impressions are lasting impressions."
First of all, I think Bliss should have their prices posted on all their websites! Every nail place should!!! Second of all, got my nails done almost two weeks ago but the lady that did mine didn’t shape them right.. and the next day they’re already pealing! Under and on top of nail! My thumb nail cracked, and popped off and when it came off the tips that get put on wasn’t fully on.. and I had to glue it all back on. I love Hanna, she does nails the best! Her, and T when she was there. I miss T ! She was the best there, wish she never left. All the other girls at Bliss now are horrible expect for Hanna! She’s AWESOME !
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Bliss Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
Planning
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Appointments recommended
Payments
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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